Villa in Riau Islands

The hotel is old. Front desk staffs are not so friendly. The carpet with cigarette holes, linen with holes and not white anymore, arm chair’s cushion broken and smelly and chair with cigarette hole, are all worn out. Need renovation. Close to harbour bay mall, but the mall it self almost empty. Good that there is a supermarket. Close to other mall but hard to find reliable taxi in Batam, dominated by unregistered taxi who charge unreasonable fare.

customer said old hotel. old furniture. . i think the hotel need to be renovated. . need to upgrade. overall is good.

Work trip and good hotel for stay, near the city.

Staff very good, respectful. Good customer service and friendly staff. Happy, almost next visit I will book. Regards, friends. Thank you.

very bad sever .... meal very bad.. life very bad..

Mosquitoes, air con not so strong, no mini fridge and kettle.

Okay, they have made a change now. Doing good now, no more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

Enjoyable. Centralized. Good location and easily assessable to other interesting places. Definitely will book here again.