Kingsgrove Hotel

Room perfectly clean. Jug too big to be filled except by using glasses. Shower water overflows out over floor so have to adjust water to less volume. Lamp in Room 7 not working. Had to move side tables at bedhead to find power points. Staff excellent, friendly helpful and professional. I felt comfortable and safe. Car parking is possibly an issue when not opened until 10 am. Bistro excellent and available throughout the day.

The blind wouldn’t close fully so it was hard to sleep. I had to wait the 5th day to get them to fix it and then was spoke to rudely and told if I didn’t like it I could have found a new hotel. After being on a 24hr flight and being 90yrs old I think that’s disgraceful, especially the attitude of the manager that day. The room wasn’t cleaned as there was no sign to put on the door to say please clean room, had to take one of another room to get it cleaned. The lamp wasn’t working so I had to ask for someone to change the lightbulb. The luggage rack was broken so my luggage was nearly on the floor it was that low. The draw handle was broken on the desk. And there was no spoon to stir your coffee, milk was only replaced once during stay.

Straight forward easy accommodation. Room was clean and comfortable. Great value

The room was clean and serviced each day. Bistro had free kids meals. Food was good for pub style food.

Love it. Am a regular here as it’s close to family.

Staff were amazingly helpful, room small but clean and comfortable. Could do with a microwave or similar to cook small meals. Perfect for a short stay.

Staff was very nice

The room was very cozy and clean with all the basic necessity. The bed was comfortable, with good option of pillows. The bar was open till late if you wanted a night cap.

Comfortable

The room was perfectly clean. Excellent ensuite. Comfortable bed. Super quiet. Great location to easily get to the airport

Room was not very clean and had maintenance issues but the staff were very polite and attentive

Surprisingly good (once you find it) Great location, right next to the train station, restaurants and shops, so you can roll out of bed and be on a train or eating something fried in about three minutes flat. The only real adventure is finding where to check in. There’s no obvious reception area, so you wander around feeling like you’ve snuck into a staff-only zone before discovering that you actually check in at the bar. On the plus side, if check-in is stressful, a drink is only a swivel of the barstool away. Once you’re past that, the room itself is a very pleasant surprise: nice, large and clean, with enough space that you’re not playing suitcase Tetris. The ironing equipment was a genuinely appreciated touch – perfect if you’ve been living out of a bag and your clothes have developed “permanent fold” status. The bed was comfortable, the room did what it needed to do, and overall it’s good value for money. If you don’t mind your “reception desk” being a bar counter, it’s a solid and slightly quirky place to stay.

The staff were helpful when we requested a second key card for the room. The room was a good size and the King bed that we was very spacious and comfortable. The room was spotless and there was ample space for clothes, food and it even had a desk and chair. Nice clean and attractive bathroom too. The lift was aalso a great improvement since the last time we came. This is the third time we have stayed here and we will definitely stay here again. Great location and Highly recommended.

Bar and casino downstairs made me feel unsafe.

Good value and easy walk to train shops, eateries etc.

The staff was very professional and helpful. The bed very comfortable in the room was clean.

Was clean and very suitable for our needs.Thank you

Nice and clean hotel with food options in the area. Right next to the train station so that is a big plus.

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Staff was very helpful and friendly, great location right next to train and bus stations, has a great time