Mercure Canberra

Wonderful accommodation 💯

The hotel was beautiful inside and out and our room had lots of space and well kept and the shower was nice too. The bed was good but wasn’t as comfortable as most of the beds are at previous Mercury Inns we have stayed in. We always try and stick with hotels we know that normally have softer beds as my hubby needs back and hip surgery so harder/firmer mattress are not good for him. The staff were lovely when we checked in and the meal from the restaurant was really yummy. If you are wanting to park your car in a more secured place they do offer parking at the back of the hotel with a remote open and closing gate. It however cost $28 a night but to us we didn’t mind paying so we knew our car was more secured

Third time I’ve stayed here. The price is good but the beds are so uncomfortable - I must have got a particularly bad one as I’d wake up with pins and needles down my arm.

Room was clean, Staff Friendly, everything was good and the only reason it doesn’t get 5stars is the Breakfast absolutely sucks... but on the bright side, a short 10 minute walk gets to a bunch of great coffee shops in the Canberra Centre mall...

Room was spacious and clean, quiet at night with good blockout curtains. Food in the attached pub was poor though. Service from staff was excellent. EV charging is handy, although I had to ask reception to get the person to move who had taken up both a disabled bay and an EV bay in their 4WD, so I could charge our car

Was perfect with our two puppies. It was good to have yard but they do need a little love. Some yards had weeds knee high. The room was not up market but bed was very comfortable and we could relax with the dogs . Room was well suited for dogs good size . Was lovely to be able to take dogs to dinner in lounge area and outside in the bistro area.

Room very tired, bottom of bathroom door very flaky. Whole hotel looked a bit tired but the girl who checked us in was lovely. Decent breakfast, although do take up the offer of a proper coffee as the machines aren't great.

Stayed in Pet friendly room which was very spacious and comfortable It was very clean and well set up to support our small dog Would definitely stay here again

Excellent staff, clean fresh room

My favourite hotel to stay in Canberra, have stayed here multiple times and absolutely would stay again in the future.

Biggest feedback and reason we won’t return is the fold out lounge is very uncomfortable only book if you have very small children or 1 child sleeping on it. Room is big enough to add a couple of single beds downstairs would sacrifice floor space for this. Also appeared they used the second pillow on the main bed to make the fold out so bring extra ones. Can walk to restaurants which was good upstairs bed comfy (except the pillow missing). Reception staff are lovely check in and out was quick.

Clean room and staff

Friendly staff as usual. I wouldn’t stay in room 120 as it faces 2 roads therefore noisy truck and car sounds especially 6.30am in the morning. The shower in this room has no hub on the floor therefore water splashes far and wide on the floor. The room it self is huge with a massive balcony with out door furniture.

Too hot in room Beds too soft inadequate parking for free no coffee making in room

Beautiful clean hotel, classic vibes can't wait to come again ! Close to everything, has everything you need.

Clean room great location

Room was neat and tidy - bathroom was great. Breakfast selection ie alternative milks you had to ask for - ran out of certain foods and didn’t have any supply in next day either. Jams would have been nicer in their own individual packets - not hygienic enough.

The fridge was noisy and continually went on and off. The door faced the bed and corridor lights shone through all night. Other residents were slamming doors and yelling until the early morning

We loved the loft room! It was really special and different. Lovely stay.

The room was clean but showing its age. The bathroom was very small & quite a tight area to negotiate - especially getting into & out of the shower. The bed was uncomfortably firm. Unfortunately, the blinds didn’t block out the light well & there was a lot of noise coming from outside as well as from the store room next to the room.