Hilton Toronto

Great hotel

Good

Clean, and the best beds!

A1

Excellent downtown choice when visiting the city close to all major attractions and great restaurants.

We really enjoyed our stay. The room was clean, beautiful, and had an amazing view of the CN Tower. The only minor issue was that one leg on the pullout couch was broken, causing it to lean back slightly. Aside from that, everything was excellent and we would happily stay here again.

Nice staff room could be cleaner including bedsheets

Surprised that the breakfast wasn’t included. Implied in the advertising and quite expensive. Front desk staff was not very nice and did not make us feel welcome. Also seemed annoyed that we booked with Expedia. This trip was a big deal for my kiddo and that was unpleasant.

Room was clean, staff was nice and help full. They have a nice restaurant in their lobby that has breakfast and dinner, they have a nice bar in their lobby. The hotel is close to stores and other restaurants

Great central location, walkable every where.

Great location , friendly staff

The new restaurant is very nice.

Pool was closed on our second night. The pool was one of the main reason why we chose this hotel.

The front desk staff was extremely helpful We were 3 families 3 generations travelling and the Hilton was very accommodating and helpful. Rooms were clean as well as amenities and the indoor/outdoor pool great for our stay

The property was difficult to get to. The main entrance is on a 1 way street and you drive past the first entrance and enter of the 2nd one. Front area very cluttered with cars parked right as you pull in and along the road. Our vehicle was on the road in front turning into the lot for 10 mins waiting for an opportunity to pull in. Not enough staff to manage the flow in valet at 4pm check in. Lots of checking staff, only had 5 min waiting there. Recommend doubling valet staff and maybe mandatory valet service with such a tight drop of area. Room had dirt and debris on the carpet like it hadn’t been vacuumed, and the shower would not shut off. It sounded like it was running the entire night, we got back late from our concert and we’re not going to stay up waiting for maintenance. It wasn’t even dripping m, just sounded like it was running. Overall, room not what I expected for a $700 night. Will not stay here next time.

Excellent service

Good staff

Amazing Hotel

Pool warm warm and fun to swim in and outdoors. Staff was so friendly and helpful.

Everything is good, it’s just we got lost in the hotel