Sandman Hotel & Suites Kelowna

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7.2
/10
Pleasant
2,186 reviews

What Guests Say About Their Stay

Chuan-Yu

10.0
/ 10
The room was well maintained. Staffs are very welcoming, they even gave our baby daughter a souvenir from the hotel.

Chrissy

10.0
/ 10
great place to stay, bed was super comfy. Only downside was homeless in the parking lot

Jesse

10.0
/ 10
Sandman is a consistent brand. Having a pool was a nice break from the heat. Nearby restaurants were great for the family. Very pet friendly- lots of guests with dogs. Only complaint the ice machine was broken and the gym did not have sanitizer spray. Otherwise the gym facilities were great and staff very friendly.
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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This accommodation offers:
Jet ski
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Business facilities
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

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General
In Kelowna (Dilworth Mountain Estates)

Location
With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, a 5-minute drive from Kelowna General Hospital and 5 minutes from Prospera Place. This hotel is 5.6 mi (9 km) from Okanagan Lake and 0.3 mi (0.4 km) from Orchard Park Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
Parkinson Recreation Centre - 1.6 km / 1 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Chances Casino Kelowna - 2.2 km / 1.4 mi
Capri Mall - 2.6 km / 1.6 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
Landmark Cinemas Grand 10 Kelowna - 4 km / 2.5 mi
Sperling Vineyards - 4.2 km / 2.6 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi
Laurel Packinghouse - 4.6 km / 2.8 mi
Kasugai Gardens - 4.6 km / 2.9 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations
The property will be renovating from September 1 2026 to January 31 2027 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Facility

  • Jet ski
  • Indoor pool
Swimming Pool Sandman Hotel & Suites Kelowna
Swimming Pool
Fitness Center Sandman Hotel & Suites Kelowna
Fitness Center
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space
Lobby Sandman Hotel & Suites Kelowna
Lobby

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Jet ski
  • Fitness center

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, GreenStep, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Indoor pool, Breakfast, LAN Internet, Free WiFi, Banquet

Frequently asked question in Sandman Hotel & Suites Kelowna

What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna is a 3.0-star hotel.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11 floors.
How many rooms are available at Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna has 220 rooms in total.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.2
Pleasant
From 2,186 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

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Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Steve
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Booked a suite for 2 nights in their tower as the main lower hotel under Reno’s. Check-in was good. Given a suite on 10th floor. Carpets throughout were filthy with stains, including the elevators. Parts of suite furniture and bath cabinets very worn out. On second morning, no hot water to the suite, which didn’t allow us to shower prior to our long journey back home. Hotel clerk advised and was empathetic, but said could not offer any refund back as booked through Expedia. Offered a breakfast voucher but could not use as had to get on our journey home.
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Taylor
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upon arrival I checked in to my room went to have a shower and I had no hot water. I went to the front desk and told the front desk that I had no hot water when I left to go for supper. When I came back. I had a hot shower and then went out again. The next morning, when I went to have a shower, there was no hot water again. Very disappointing for a penthouse suite at $255 a night.
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Kristen
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was a good size, liked the balcony, at first glance it was clean but there were a lot of stains on the carpet, the bedding had a stain right in the middle, they didn’t have enough toilet paper or towels, they did bring extra when we asked. It was a convenient location, friendly staff, but wish it was a bit cleaner.
Dustin
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This place is a dump, the hotel is very dated, terrible set up, dirty and when we were there in August of 2026 the hot water was not working. No one let us know this when we checked in. We left the next morning and found a different hotel. Also found spiders in the room and it looked like someone had a party and destroyed the walls & decor. I’ve stayed in a lot of hotels and this one was by far the worst. Never stay here!
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Gabor
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First few hours in our room and see a cockroach enjoying our room in the blinds.
PARBINDER
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Its good for short trip
Meagan and Darren
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were a little disappointed this time. The hotel has been undergoing renovations for years, which was a bit annoying when the pool and hot tub were not available last year. The room we got this year was again in the tower (687) however, the cupboards had something white sprayed all over them - and I mean everywhere, (they are wood color) the shampoo and conditioner dispensers were held up by green painters tape in the shower, the toilet paper holder was not properly affixed to the wall so the TP fell off of it of you weren't careful, the sliding mirror closet door was missing in the bedroom and one of the doors where the in suite laundry was supposed to be was gone as was the washer and dryer. There were no bar stools at the sit up counter in the kitchen like there always is in other rooms - part of the reason we get a suite with a kitchenette. Typically we have had good experiences, but this year I was REALLY disappointed with the disrepair of the room. If I am paying close to $400 a night, I expect better. The parking lot is always over full with small tight spaces, so if you have anything bigger than a small sedan, expect tight parking with barely enough room to open your doors (this has always been an issue there though and something we simply deal with).
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Steve
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Katherine
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When we arrived our room was not clean at all and missing items in the kitchenette. The bathroom was really dirty. The cupboards were all worn. The smoke alarm battery went off and had to follow up several times to get someone to fix it. There were stains on the wall throughout the place. There was not any hot water to shower and no proper communication on when it was getting it fixed until our last day. When the hot water was fixed the hot water went out again and no communication once again. The gym had equipment that was broken and there were no disinfectant wipes to clean when worked out.
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Tamara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room and hotel
Harmanpreet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Curtis
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was nice, rooms were nice but we had no hot water during our stay. I understand that there can be plumbing issues beyond your control but was very disappointed in the way the staff handled it . 2x I had to call about the issue and not once did the staff reach out proactively to let people know.
Derrick
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was not amazing. Adequate at best. The maintenance man was quite friendly and helpful. The air conditioning was broken in the bedroom and couldn't get it working. The front desk was not helpful but sent help. They were unable to help and had to go buy a fan so the room was not boiling hot as the ac unit was blowing hot air. Sucks that we spent over 300 to have a uncomfortable night
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Alex
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property has clearly had a remodel but the bathroom doesn't seem to be all that upgraded just more or less a face lift. Other than that the stay was good
Young Wook
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, surrounded by lots of eateries. And very modern interior.
Chuan-Yu
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was well maintained. Staffs are very welcoming, they even gave our baby daughter a souvenir from the hotel.
Chrissy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great place to stay, bed was super comfy. Only downside was homeless in the parking lot
Laura
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sharon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So we booked last minute because of the fires. They’ve renovated which is nice. The infrastructure lets them down - lots of up and down and around. Room is clean and decent. Washroom barely fits one person at a time. Slow shower and no ventilation. Need to add more shampoo/conditioner etc for 4 ppl staying in a room. I would stay here again if I absolutely needed to but next time I think I’d put in the extra $50 and stay somewhere newer. The staff is amazing - all trying their best.
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Sanjana
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed in the tower for 4 nights. My room has seen better days. The cupboards in the kitchen were in desperate need of attention. The dish tray was dirty. The sink had stains. The bath tub looked dirty too. But the bedroom was comfy. The pool smelled so singly of chlorine
Number of reviews per page
20
40

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Exterior 4 Sandman Hotel & Suites Kelowna

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