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Grand Burstin Hotel Folkestone

Hotels
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7.0
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Nicola

10.0
/ 10
I was pleasantly surprised with the Grand Burstin. Hotel was very clean, staff were really friendly and the amenities were fantastic. The entertainment at the hotel was out of this world and so unexpected. I had a wonderful evening full of entertainment. Bar staff are very friendly. Especially the lady with the long brown hair. Thank you Burstin!

Steffen

10.0
/ 10
Typical Britannia Hotel as with them all seen better days but a trip back to a proper UK seaside holiday and was fun. If you want 4 star plus luxury this is not for you. But I love the Seaside vibe with a great location for bars and restaurants.

Ahmed

10.0
/ 10
The room was exactly as described, clean and comfortable for a budget hotel. The staff were friendly and helpful throughout my stay. There was an issue with the lift during my visit, which was a bit inconvenient, but otherwise everything was fine. Overall, good value for money and a pleasant stay for the price.
In the Area
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The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Burstin Hotel Folkestone is a good choice when you are visiting Folkestone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Burstin Hotel Folkestone

The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX
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Lobby Grand Burstin Hotel Folkestone
Exterior 2 Grand Burstin Hotel Folkestone

Discover More About Grand Burstin Hotel Folkestone

General
Near Folkestone Harbour

Location
When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Port Lympne Wild Animal Park and Gardens. This hotel is 8.9 mi (14.3 km) from Dover Castle and 9.1 mi (14.7 km) from White Cliffs of Dover.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Folkestone Harbour - 0.1 km / 0.1 mi
Quarterhouse - 0.4 km / 0.2 mi
Church of St Mary and St Eanswythe - 0.5 km / 0.3 mi
Folkestone Beach - 0.6 km / 0.4 mi
Folkestone Museum - 0.6 km / 0.4 mi
Leas Lift - 0.6 km / 0.4 mi
Lower Leas Coastal Park - 0.7 km / 0.4 mi
East Cliff And Warren Country Park - 0.9 km / 0.6 mi
Leas Cliff Hall - 1.1 km / 0.7 mi
Sandgate Beach - 1.5 km / 0.9 mi
Radnor Park Dog Exercise Area - 1.5 km / 1 mi
Leas Promenade - 1.8 km / 1.1 mi
BuildKent Stadium - 2.5 km / 1.5 mi
Sandgate Castle - 2.9 km / 1.8 mi
Kent Downs - 3 km / 1.9 mi

The preferred airport for Grand Burstin Hotel Folkestone is Gatwick Airport (LGW) - 122.4 km / 76.1 mi

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.

Rooms
Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Grand Burstin Hotel Folkestone

Bar, Cafe and Lounge Grand Burstin Hotel Folkestone
Bar, Cafe and Lounge
Swimming Pool Grand Burstin Hotel Folkestone
Swimming Pool
Entertainment Facility Grand Burstin Hotel Folkestone
Entertainment Facility
Fitness Center Grand Burstin Hotel Folkestone
Fitness Center
Functional Hall Grand Burstin Hotel Folkestone
Functional Hall

Things to Do

  • Karaoke
  • TV lounge
  • Indoor pool
  • Entertainment for adults
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • ATM/Banking

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Accommodation Policy & General Information in Grand Burstin Hotel Folkestone

Important Note
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Beach nearby, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Burstin Hotel Folkestone
550
Another facilities in Grand Burstin Hotel Folkestone
Karaoke, TV lounge, Indoor pool, Entertainment for adults, Sauna

Frequently asked question in Grand Burstin Hotel Folkestone

What are available facilities at Grand Burstin Hotel Folkestone?
There are top facilites at Grand Burstin Hotel Folkestone such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Burstin Hotel Folkestone?
The standard check-in time at Grand Burstin Hotel Folkestone is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Grand Burstin Hotel Folkestone provide breakfast?
Yes, Grand Burstin Hotel Folkestone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Burstin Hotel Folkestone?
Grand Burstin Hotel Folkestone is a 3.0-star hotel.
How many rooms are available at Grand Burstin Hotel Folkestone?
Grand Burstin Hotel Folkestone has 550 rooms in total.
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More Reviews from Other Guests in Grand Burstin Hotel Folkestone

Overall Ratings & Reviews Grand Burstin Hotel Folkestone

Other sources (1,000)
7.0
Pleasant
From 1,000 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.6

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Traveler Reviews Grand Burstin Hotel Folkestone

Number of reviews per page
20
40
Top reviews
elena
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

None. Very basic.
Danielle
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not very clean, bits on the bedroom floor, so not sure it had been hoovered. Also the hotel is generally pretty tired, for example bits of the ceiling was missing above the floor and paint was flaking off on the walls in the bedroom. The location was great and the beds were clean but that’s the only positives really. Also we had a family room and it’s above the entertainment room so really noisy until about midnight.
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Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was pleasantly surprised with the Grand Burstin. Hotel was very clean, staff were really friendly and the amenities were fantastic. The entertainment at the hotel was out of this world and so unexpected. I had a wonderful evening full of entertainment. Bar staff are very friendly. Especially the lady with the long brown hair. Thank you Burstin!
Read More
Jane
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, but reception staff leave alot to be desired, I found them very condescending. Breakfast was average. Bedrooms were very stuffy as there wasnt any air conditioning, despite our room being a premier one. I wouldn't stay there again
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value. Only let down by check in time which was 15 minutes. Staff available but all dealing with one customer. No apologies for the time we waited.
Joan
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room wasn't to bad but could of had a fan. Because we overlooked the air-conditioning units it was noisy as running all the time. Bathroom wasn't good no handrails to help getting in and out of the bath, as shower was over the bath. The bath was rusty and looked very dirty which was off-putting.
Jane
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms very hot, no air conditioning. Communication with hotel prior to arriving was dreadful
Viviana
icon-with Pet
with Pet
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Respectfully to the owner of the property, You have friendly staff and the property is located in a great spot. You offer venues for hiring m, have a swimming pool, arcade, bar, a restaurant on site and more, so…. Why don’t you stop just grabbing money from your clients and actually invest in making the property better??????? Honestly? It’s 2026, and the rooms only have fans? Omg we almost melted during our stay and you won’t even have fridge/coolers in every room? The sad part is that we actually got a decent room with a nice view that we couldn’t enjoy so much because it was so hot. Also, everything is so outdated. So honestly we would come back but only for location preference, because the conditions of the place are just sad. Shame on you the owner whoever you are.
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David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were excellent and the hotel bar was good but the whole place appeared dated and in some areas, a poor state of repair (like gaffa tape holding one of the lift control panels to the wall!). Our room was in overall ok condition but simple things that should have worked didn’t, for example the cold tap on the sink was faulty, there were no batteries in the TV remote and when I switched on the wall light, it swivelled freely as it wasn’t fixed to the wall properly. The main bed mattress was awful. This hotel has the potential to be amazing but it needs significant renovation to get there.
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Matt
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beds was awfull not exactly clean but not dirty either was ok for what it was
Michael
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I appreciated a clean room, sheets etc. which were really the most important for me. One member of staff on reception was quick, efficent and aimiable. Another was surly and unappreciative. The bar closed early, which did not bother me; but the only food on the menu was pizza, not a favourite. I did not have breakfast.
Dawn
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good view but room was not cleaned properly.
Priscilla
icon-with Pet
with Pet
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a basic hotel with very nice front of house staff. I spent only one night prior to my trip on the Eurotunnel, which was convenient. It was great that they are pet friendly.
Nick
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good value for money hotel, good location and overall satisfied. Older style hotel and entertainment nightly.
m
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The weather was incredibly hot there was no Aircon which made the room very hot
Aras
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I definitely not recommend anyone to go there
Ricky
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Having been visiting the burstin since pre coved I have watched with with interest the re furb that’s been taking place. However first visit this year and o dear where do I start. Unable to purchase drinks at start of England Ghana football game cash or card. Many people very frustrated and disappointed. 3 out of 4 lifts out of service which is compounded by the stopping on certain floors only anyway. No hot water in room.all while pice has pretty much doubled in the 6 years I’ve been going. Having said all that me and wife love folkstone so will always return
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David
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bathroom was dirty a lot of lime scale on taps dirty coffee mugs went to reception with one mug as it had some kind of detergent ie bleach told go to bar and get new one got to bar bar was shut went back to reception and told to to other bar for a clean mug as a paying customer I think it’s unacceptable that I should have to run around hotel to get clean mug s for the food in the Victorian restaurant it was luke warm and not very enjoyable after travelling all day it’s not wat i expected
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Steffen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Typical Britannia Hotel as with them all seen better days but a trip back to a proper UK seaside holiday and was fun. If you want 4 star plus luxury this is not for you. But I love the Seaside vibe with a great location for bars and restaurants.
donna
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant stay staff were wonderful
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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