Grand Burstin Hotel Folkestone

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7.0
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Martin Allen

10.0
/ 10
V clean well equipped room (with coffee/tea in room), hair dryer, iron . Food options great, including healthy fruit and cereals. Nightime music event great entertainment and at no extra charge.

Susan

10.0
/ 10
Our stay was good basic bathroom needs updating. Comfortable bed and room great. Value for money. Staff lovely. Entertainment was great.

James

10.0
/ 10
Excellent stay .good budget hotel ,nice and clean room,helpful staff ,good evening entertainment,good help yourself breakfast
In the Area
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The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX

Main Facilities

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This accommodation offers:
Indoor pool
Billiard
Steam room
Game room
Parking
Luggage storage
Elevator
Fitness center
Karaoke
ATM/Banking
Staying at Grand Burstin Hotel Folkestone is a good choice when you are visiting Folkestone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Burstin Hotel Folkestone

The Harbour, Shepway District, Folkestone, Kent, England, CT20 1TX
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Lobby Grand Burstin Hotel Folkestone
Exterior 2 Grand Burstin Hotel Folkestone

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General
Near Folkestone Harbour

Location
With a stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Castle and Folkestone Harbour. This hotel is 9.1 mi (14.7 km) from White Cliffs of Dover and 0.3 mi (0.5 km) from Quarterhouse.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Folkestone Harbour - 0.1 km / 0.1 mi
Quarterhouse - 0.4 km / 0.2 mi
Church of St Mary and St Eanswythe - 0.5 km / 0.3 mi
Folkestone Beach - 0.6 km / 0.4 mi
Folkestone Museum - 0.6 km / 0.4 mi
Step Short Memorial Arch - 0.6 km / 0.4 mi
Leas Lift - 0.6 km / 0.4 mi
Lower Leas Coastal Park - 0.7 km / 0.4 mi
East Cliff And Warren Country Park - 0.9 km / 0.6 mi
Leas Cliff Hall - 1.1 km / 0.7 mi
Sandgate Beach - 1.5 km / 0.9 mi
Radnor Park Dog Exercise Area - 1.5 km / 1 mi
Leas Promenade - 1.8 km / 1.1 mi
BuildKent Stadium - 2.5 km / 1.5 mi
Sandgate Castle - 2.9 km / 1.8 mi

The preferred airport for Grand Burstin Hotel Folkestone is Gatwick Airport (LGW) - 122.4 km / 76.1 mi

Renovations
This property is closed from October 22 2026 to December 31 2027 (dates subject to change). The property will be renovating from September 21 2026 to December 31 2027 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.

Rooms
Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Grand Burstin Hotel Folkestone

Facility

  • Indoor pool
  • Billiard
  • Steam room
  • Game room
Swimming Pool Grand Burstin Hotel Folkestone
Swimming Pool
Entertainment Facility Grand Burstin Hotel Folkestone
Entertainment Facility
Fitness Center Grand Burstin Hotel Folkestone
Fitness Center
Functional Hall Grand Burstin Hotel Folkestone
Functional Hall
Common Space Grand Burstin Hotel Folkestone
Common Space

Things to Do

  • Karaoke
  • TV lounge
  • Indoor pool
  • Entertainment for adults
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • ATM/Banking

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Accommodation Policy & General Information in Grand Burstin Hotel Folkestone

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Burstin Hotel Folkestone
550
Another facilities in Grand Burstin Hotel Folkestone
Karaoke, TV lounge, Indoor pool, Entertainment for adults, Sauna

Frequently asked question in Grand Burstin Hotel Folkestone

What is normal check-in & check-out time at Grand Burstin Hotel Folkestone?
The standard check-in time at Grand Burstin Hotel Folkestone is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Grand Burstin Hotel Folkestone provide breakfast?
Yes, Grand Burstin Hotel Folkestone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grand Burstin Hotel Folkestone have?
Grand Burstin Hotel Folkestone is a 3.0-star hotel.
How many rooms does Grand Burstin Hotel Folkestone have?
Grand Burstin Hotel Folkestone has 550 rooms in total.
What are the guest reviews for Grand Burstin Hotel Folkestone?
Grand Burstin Hotel Folkestone is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Grand Burstin Hotel Folkestone

7.0
Pleasant
From 1,000 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.6

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Traveler Reviews Grand Burstin Hotel Folkestone

Number of reviews per page
20
40
Top reviews
krishia
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

You get what you pay for which is cheap for the location. Super positive: they have single rooms + locations. Sadly they were busy so check in lines were long, rooms were not ready by 4pm (no other room to move to) and then still not ready at 530pm (suddenly room available to move to.) *you have to go physically check if you room is ready . They don’t know. No fans in room (one person said fan will be in the room, one said fan SHOULD be in your room let me check, one said first come first served I’ll add your room to the list.) no fan arrived…. Couldnt leave the window open because one was blocked and based on the bird poop on the carpet under the bed… opening the other it seemed risky. Also being ear plugs… the communal/fire doors bang super loud. So easy to fix..
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Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok for 1 night stay, stayed in a premier room which was clean and tidy could do with a little modernization. Little things let it down. But overall was ok.
Anis
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good hotel. I'd certainly recommend if you want to stay for a few days. Great location, being next to sea, the city centre and touristy bits. Outdated internal decor with a 70s feel about it. The only qualm I have are is there is no air conditioning in the rooms, difficult in this hot weather. Could put fans in there. But otherwise all good.
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stephen
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2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was basic but clean, the shower had zero pressure making almost impossible to was in. The lift was held together with duct tape, the parking was a nightmare, the walls were paper thin and one window wouldn't open.
Keeley
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The beds are really uncomfortable I couldn’t sleep on them if you have a bad back etc there beds are not for you. The food in the bar area is really nice
Ilona
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, close to the sea, helpful staff. Room was ok for the 1 night.
Philip
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2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had previously messaged the hotel to ask if my cycle could be locked up overnight but they never replied. When I arrived after cycling 71 miles from Canterbury, I found that my room 1508 was on the 1st floor and the lift wasn't working, so carried the cycle and panniers upstairs. Had my messages been read they may have given me a ground floor room? I had a shower and was starting to feel relaxed but it didn't last long, as I then lifted the toilet seat to be greeted by several stools from a previous occupant. The whole hotel is fairly tatty. I did however sleep quite well. It cost me £63 for the night, so I'd expect better.
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Jet
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pros: The room was very clean and had all the bits and bobs you need ( hair dryer, fan, iron, tea making stuff, tv and a fridge). The hotel also provided a travel cot for our baby. The room had a great sea view. The hotel it self is interesting, a bit run down and rough round the edges. There was live entertainment in the “ballroom” every night, which was cringy in an amusing way. The location is excellent. The room price was very reasonable (mid week). It is a budget hotel not a luxury one. Negatives: the front desk is very understaffed, we wanted to extend our stay and had to queue at reception, only to then be told we had to book via a phone attached to the wall. When we used the phone we were quoted £10 more than hotels.com. We then had to queue for another 20mins to get new key cards. There was only 1 receptionist for a hotel with hundreds of rooms. The pool was pleasant enough but you have to pay £4 each every single time you use it (even as a paying guest at the hotel). I think that’s a bit cheeky and I’ve never experienced that in a hotel before. They could at least add a single charge to your room for a pool pass instead. We didn’t have breakfast as I thought it was a little over priced. Over all we enjoyed staying there and will definitely be returning.
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Mun-Tai
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The matter of price, not too bad.
PAULINE
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are a bit dated, (could do with a bit of paint, new carpets, pillows weren't great), but staff were friendly and helpful. Location is brilliant for beach and all you want to do though. Food in restaurant good and lots going on, so no boredom if bad weather.
Roberta
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed just one night, the hotel was very busy, but staff helpful and room (family room for 4 people) was clean and very decent. Only downside, no hot water in the shower, so a bit of a rough awakening in the morning.
WILLIAM RHYDIAN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good for the price
Sue
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really poor accommodation needs upgrade restaurant was closed
Ravi
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good old hotel. Staff was friendly and helpful.
Brian
icon-with Pet
with Pet
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

i stayed at hotel as i was travelling to france. i checked in paid for the dog charges and£199 for parking. im now being pursued by a parking co for £100
Ronan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value Best poistion
Garryck
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Many feel it’s 1970 and it is brilliant views of harbour and dover cliffs and the sea. Food not very good but entertainment good lots of coach holiday s hear.
Martin Allen
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

V clean well equipped room (with coffee/tea in room), hair dryer, iron . Food options great, including healthy fruit and cereals. Nightime music event great entertainment and at no extra charge.
Krzysztof
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel isn’t expensive, but it’s in a very poor state of repair. The only reasons it’s still in business are its location and the efforts of the staff. Having to pay for parking is a bit much.
Raimondas
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very very basic room with mould smell, mattress very cheap, rooms hot and not comfy to stay with family, entertainment not professional and boring specially for kids. Breakfast just nice dining room, can’t believe not basic hash brown really, sausage very cheap and no salat, no fresh fruit.This hotel just good location nothing else. never comeback.
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Number of reviews per page
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Bedroom 4 Grand Burstin Hotel Folkestone

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