The Gate London City

Service Apartment
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9.0
/10
Exceptional
874 reviews

What Guests Say About Their Stay

Graham

10.0
/ 10
Very modern and sleek place. Well located. Nice breakfast area and decent gym. Recommended!

Jaipal

10.0
/ 10
Seinat was extremely helpful at check-in. Room was spotless. Would definitely recommend and visit again. Thank you.

Georgina

10.0
/ 10
Nice hotel, stayed when it first opened and think it is also reasonably priced for London!
In the Area
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41 White Church Lane, Tower Hamlets, London, England, E1 7QR

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Gate London City is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Gate London City

41 White Church Lane, Tower Hamlets, London, England, E1 7QR
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Lobby The Gate London City
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Discover More About The Gate London City

General
Near Tower of London

Location
With a stay at The Gate London City in London (Tower Hamlets), you'll be within a 5-minute drive of Tower of London and Tower Bridge. This aparthotel is 1.2 mi (2 km) from Columbia Road Flower Market and 1.5 mi (2.5 km) from St. Paul's Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Brick Lane - 0.3 km / 0.2 mi
Financial District - 0.3 km / 0.2 mi
Old Spitalfields Market - 0.8 km / 0.5 mi
Liverpool Street - 1 km / 0.6 mi
Tower of London - 1.1 km / 0.7 mi
Sky Garden - 1.2 km / 0.8 mi
Tower Bridge - 1.4 km / 0.9 mi
River Thames - 1.5 km / 1 mi
Columbia Road Flower Market - 1.8 km / 1.1 mi
Barbican Centre - 2.1 km / 1.3 mi
Borough Market - 2.1 km / 1.3 mi
The Shard - 2.3 km / 1.4 mi
St. Paul's Cathedral - 2.4 km / 1.5 mi
London Bridge - 2.4 km / 1.5 mi
Globe Theatre - 2.5 km / 1.6 mi

The nearest airports are:
London City Airport (LCY) - 10 km / 6.2 mi
Heathrow Airport (LHR) - 31.7 km / 19.7 mi
Gatwick Airport (LGW) - 83.1 km / 51.7 mi
Luton Airport (LTN) - 90.4 km / 56.2 mi
Stansted Airport (STN) - 60.1 km / 37.3 mi

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Dining
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 189 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and 40-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided weekly.

All facilities in The Gate London City

Bar, Cafe and Lounge The Gate London City
Bar, Cafe and Lounge
Fitness Center The Gate London City
Fitness Center
Functional Hall The Gate London City
Functional Hall
Common Space The Gate London City
Common Space
Lobby The Gate London City
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage

Things to Do

  • TV lounge
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Gate London City

Important Note
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 15 to 15 for adults, and GBP 9 to 9 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Property uses a professional cleaning service, Green Tourism Program, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Gate London City
189
Number of floors in The Gate London City
21
Another facilities in The Gate London City
Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in The Gate London City

What are available facilities at The Gate London City?
There are top facilites at The Gate London City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Gate London City?
The standard check-in time at The Gate London City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Gate London City provide breakfast?
Yes, The Gate London City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Gate London City?
The Gate London City is a 4.0-star hotel.
How many floors does The Gate London City have?
The Gate London City has 21 floors.
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More Reviews from Other Guests in The Gate London City

9.0
Exceptional
From 874 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Gate London City

Number of reviews per page
20
40
Top reviews
Lavina
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to everything. Friendly staff. Only thing was that my suite said there was laundry inside but there wasn't. That was OK though. I'd recommend this place
Graham
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very modern and sleek place. Well located. Nice breakfast area and decent gym. Recommended!
Sophie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay, highly recommend.
Jaipal
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Seinat was extremely helpful at check-in. Room was spotless. Would definitely recommend and visit again. Thank you.
Lee
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was a good location 2 mins walk from Aldgate East station, lots of fast food and a couple of supermarkets near by which for self catering was good. Kitchen was stocked with all you need to keep yourself fed for a few days. Room itself was OK, good condition, clean and functional, what you expect from a good hotel in London with a good sized room. I was in room 1105 and I was pleasantly surprised on the room size but bed was a little hard for me and the AC wasn't in cool mode which was a little warm in the room. Breakfast was nice, not the usual English hot breakfast but meats, boiled eggs, salmon, avocado, fruit, croissants, cereals, baked beans and has browns so somewhere between continental and English... everything you need to please all. Very clean and well looked after and a great view and good coffee to start the day
Read More
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed in the penthouse for a two night stay. As the weather was very hot air-conditioning was needed after having the air-conditioning on there was a puddle of water on the floor in the kitchen right by the front door to the apartment unfortunately there is no Phone in your room and being on the 20th floor you have to contact via an AI assistance QR code. I logged the report and the AI suggested the maintenance team would be with us I put towels on the floor after an hour. I called again the AI team and they again said the maintenance team would be with us by then got a saucepan and put it under the leak as it was getting worse after staying in our apartment waiting for maintenance nearly 3 hours later the maintenance man came and looked at the air-conditioning unit to advise us it needed substantial work he apologised and said we should be compensated as it was a health and safety risk with towels and saucepans on the floor also as the front door was where the leak was you will be walking straight into the leak when you walk in the door. Since checking out the front of House Team did not ask how ask how asked they had been so I made sure I explained the situation and they disregarded it with no apology. I have since sent three emails over the course of a week and only had one response back which advised they were looking into it, and that was the day after I sent the first email the customer service is unfortunately minimal.
Read More
Georgina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel, stayed when it first opened and think it is also reasonably priced for London!
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room with great amenities.
Alvhild
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, friendly staff and great value for money
Adam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Honestly it was amazing, the room was perfect with fantastic views over the city and the service was exceptional.
Ricardo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

New and comfortable hotel. I’d stay here again.
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing. Everything was organized
brenda
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for a week with my husband. The hotel is nice and modern but the rooms are pretty small. Had issues on multiple days with the wifi and made several complaints. Our refrigerator wasn’t working for 4 days, come to find out it was not turned on. We had food go bad inside it. Appreciated the free room upgrade as it gave us more space, however the new room lacked the washing machine we were looking forward to using. Breakfast options were good and was reasonably priced as well.
Read More
Abbie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely property. Very clean, and a nice sized apartment. Great views from the 15th floor. Close to aldgate east station.
Luke
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic hotel. Everything is brand new and very clean. Comfortable bed and a really handy kitchenette.
Megan
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was a mixed bag. On the pro side, staff were kind & quick w/ requests. In person check in was quick. The room was clean & quiet for London. Breakfast was convenient albeit w/ limited choices. Coffee & tea were available all the time. Now for the con side. Not much technology worked. When I booked, I was sent an offer to upgrade to a 2 bedroom. I accepted as my sister & I were sharing; 8 hours after checking in I finally received notice that the 2 bedroom was unavailable. I was sent a QR code for check in that didn't function & a separate link that should have sent a 6 digit code for email verification but didn't. The TV didn't appear to be connected to the internet & also didn't have a lot of useful info. It would have been nice to have a physical copy of hotel/room info. The dishwasher at one point would not turn off, making loud noises. When we first contacted the staff they said they wouldn't be able to do anything until the next day b/c the maintenance man went home. When pressed, they said they could turn power off to it. Unfortunately as we found out over night, that also turned off AC during record highs. Other cons include the shower shooting ice cold or burning hot water occasionally, presumably when someone flushed the toilet. My sister was going to sleep on the pull out sofa but we found no linens when we arrived, irritating when we just wanted sleep. So as a whole, I wouldn't return but it wasn't terrible, just unorganized and sometimes frustrating.
Read More
Anna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cosy and stylish hotel in an excellent location. Friendly and professional staff. Great gym and comfortable beds. Convenient with a kitchenette and so lovely to be able to bring a book and your own bottle of wine to the terrace. So near Aldgate East tube station and just a short walk to Spitafield and Columbia Rd Markets. We will be back!
Read More
Jennifer
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel and staff! Will definitely be back
Bianca
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love this hotel, I’ll say it’s worth every penny
Lee
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Spotless room. Enjoyed our stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Gate London City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 874 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Gate London City

Number of reviews per page
20
40
Top reviews
Lavina
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to everything. Friendly staff. Only thing was that my suite said there was laundry inside but there wasn't. That was OK though. I'd recommend this place
Graham
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very modern and sleek place. Well located. Nice breakfast area and decent gym. Recommended!
Sophie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay, highly recommend.
Jaipal
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Seinat was extremely helpful at check-in. Room was spotless. Would definitely recommend and visit again. Thank you.
Lee
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was a good location 2 mins walk from Aldgate East station, lots of fast food and a couple of supermarkets near by which for self catering was good. Kitchen was stocked with all you need to keep yourself fed for a few days. Room itself was OK, good condition, clean and functional, what you expect from a good hotel in London with a good sized room. I was in room 1105 and I was pleasantly surprised on the room size but bed was a little hard for me and the AC wasn't in cool mode which was a little warm in the room. Breakfast was nice, not the usual English hot breakfast but meats, boiled eggs, salmon, avocado, fruit, croissants, cereals, baked beans and has browns so somewhere between continental and English... everything you need to please all. Very clean and well looked after and a great view and good coffee to start the day
Read More
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed in the penthouse for a two night stay. As the weather was very hot air-conditioning was needed after having the air-conditioning on there was a puddle of water on the floor in the kitchen right by the front door to the apartment unfortunately there is no Phone in your room and being on the 20th floor you have to contact via an AI assistance QR code. I logged the report and the AI suggested the maintenance team would be with us I put towels on the floor after an hour. I called again the AI team and they again said the maintenance team would be with us by then got a saucepan and put it under the leak as it was getting worse after staying in our apartment waiting for maintenance nearly 3 hours later the maintenance man came and looked at the air-conditioning unit to advise us it needed substantial work he apologised and said we should be compensated as it was a health and safety risk with towels and saucepans on the floor also as the front door was where the leak was you will be walking straight into the leak when you walk in the door. Since checking out the front of House Team did not ask how ask how asked they had been so I made sure I explained the situation and they disregarded it with no apology. I have since sent three emails over the course of a week and only had one response back which advised they were looking into it, and that was the day after I sent the first email the customer service is unfortunately minimal.
Read More
Georgina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel, stayed when it first opened and think it is also reasonably priced for London!
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room with great amenities.
Alvhild
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, friendly staff and great value for money
Adam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Honestly it was amazing, the room was perfect with fantastic views over the city and the service was exceptional.
Ricardo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

New and comfortable hotel. I’d stay here again.
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing. Everything was organized
brenda
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for a week with my husband. The hotel is nice and modern but the rooms are pretty small. Had issues on multiple days with the wifi and made several complaints. Our refrigerator wasn’t working for 4 days, come to find out it was not turned on. We had food go bad inside it. Appreciated the free room upgrade as it gave us more space, however the new room lacked the washing machine we were looking forward to using. Breakfast options were good and was reasonably priced as well.
Read More
Abbie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely property. Very clean, and a nice sized apartment. Great views from the 15th floor. Close to aldgate east station.
Luke
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic hotel. Everything is brand new and very clean. Comfortable bed and a really handy kitchenette.
Megan
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was a mixed bag. On the pro side, staff were kind & quick w/ requests. In person check in was quick. The room was clean & quiet for London. Breakfast was convenient albeit w/ limited choices. Coffee & tea were available all the time. Now for the con side. Not much technology worked. When I booked, I was sent an offer to upgrade to a 2 bedroom. I accepted as my sister & I were sharing; 8 hours after checking in I finally received notice that the 2 bedroom was unavailable. I was sent a QR code for check in that didn't function & a separate link that should have sent a 6 digit code for email verification but didn't. The TV didn't appear to be connected to the internet & also didn't have a lot of useful info. It would have been nice to have a physical copy of hotel/room info. The dishwasher at one point would not turn off, making loud noises. When we first contacted the staff they said they wouldn't be able to do anything until the next day b/c the maintenance man went home. When pressed, they said they could turn power off to it. Unfortunately as we found out over night, that also turned off AC during record highs. Other cons include the shower shooting ice cold or burning hot water occasionally, presumably when someone flushed the toilet. My sister was going to sleep on the pull out sofa but we found no linens when we arrived, irritating when we just wanted sleep. So as a whole, I wouldn't return but it wasn't terrible, just unorganized and sometimes frustrating.
Read More
Anna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cosy and stylish hotel in an excellent location. Friendly and professional staff. Great gym and comfortable beds. Convenient with a kitchenette and so lovely to be able to bring a book and your own bottle of wine to the terrace. So near Aldgate East tube station and just a short walk to Spitafield and Columbia Rd Markets. We will be back!
Read More
Jennifer
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel and staff! Will definitely be back
Bianca
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love this hotel, I’ll say it’s worth every penny
Lee
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Spotless room. Enjoyed our stay.
Number of reviews per page
20
40