The Gate London City

Fantastic hotel. Everything is brand new and very clean. Comfortable bed and a really handy kitchenette.

Our stay was a mixed bag. On the pro side, staff were kind & quick w/ requests. In person check in was quick. The room was clean & quiet for London. Breakfast was convenient albeit w/ limited choices. Coffee & tea were available all the time. Now for the con side. Not much technology worked. When I booked, I was sent an offer to upgrade to a 2 bedroom. I accepted as my sister & I were sharing; 8 hours after checking in I finally received notice that the 2 bedroom was unavailable. I was sent a QR code for check in that didn't function & a separate link that should have sent a 6 digit code for email verification but didn't. The TV didn't appear to be connected to the internet & also didn't have a lot of useful info. It would have been nice to have a physical copy of hotel/room info. The dishwasher at one point would not turn off, making loud noises. When we first contacted the staff they said they wouldn't be able to do anything until the next day b/c the maintenance man went home. When pressed, they said they could turn power off to it. Unfortunately as we found out over night, that also turned off AC during record highs. Other cons include the shower shooting ice cold or burning hot water occasionally, presumably when someone flushed the toilet. My sister was going to sleep on the pull out sofa but we found no linens when we arrived, irritating when we just wanted sleep. So as a whole, I wouldn't return but it wasn't terrible, just unorganized and sometimes frustrating.

Cosy and stylish hotel in an excellent location. Friendly and professional staff. Great gym and comfortable beds. Convenient with a kitchenette and so lovely to be able to bring a book and your own bottle of wine to the terrace. So near Aldgate East tube station and just a short walk to Spitafield and Columbia Rd Markets. We will be back!

Lovely hotel and staff! Will definitely be back

I love this hotel, I’ll say it’s worth every penny

Spotless room. Enjoyed our stay.

This is a newish, really well run, high value for the cost apartment hotel, with kitchenettes, 24 hour lounge, and helpful staff. Location in White Chapel is really excellent. Famous White Chapel Art Gallery is a block and a half away. Movie Theaters, many restaurants easy walk away. Really superb gourmet grocery is just across the street. Famous Brick Lane district is a few blocks further, Only downside is less expensive units were somewhat snug. (We upgraded to larger unit after first night.) NOTE: if you book direct you get a good discount. We will next time.

Amazing hotel. Large room and even a free bottle of champagne

Really enjoyed stay, everything was perfect!

At check in no info was provided for breakfast. Welcome voucher was given for complimentary soft drinks but no staff was in lounge for serving.

Very comfortable and hospitable staff

The place itself was really clean and spacious great view of London. The bed was comfortable. Good to have a small kitchen area if you were staying longer than 1 night. I felt that it was good value for money and I would stay here again.

Great location, good bed and friendly staff

Beautiful decor and comfortable rooms. Not the prettiest surrounding area, but still very good value for money, considering it's a 20 min tube ride to Kings Cross. The Chromecast feature on the TV did not work, even after maintenance attempted to fix it twice. Neither the TV in the living area nor the bedroom TV would appear as casting options in the Netflix or Disney+ apps on my phone. This is not something that typically bothers me in hotels, as I'm usually abroad and too occupied to watch TV. However, as I'm actually from London, I was hoping to have some time to relax in the hotel and catch up on shows. One of the reasons I chose this hotel was the option to watch TV, so it was frustrating that this did not work as advertised. The room was also incredibly warm. It averaged around 17 degrees outside during my stay, but the thermostat in the room showed that the room averaged around 25.5 degrees. This was just about okay, but I would avoid this hotel during the peak of summer. The in-built fan created more noise than cool air. Apart from the issues with the TV and the room being too warm, the hotel was otherwise very pleasant. I wouldn't stay during the summer, but would return in the winter, if the TV issues are resolved.

Great hotel, I asked for a high fooor and was on a he 16th- amazing view. Very well equipped, super clean, comfy bed, nice toiletries, decent free coffee and a coffee pod machine on the room. Really impressed with it was overall

The only downside was the slow elevators, one was out of service the entire time. Also, the setup in the room was a bit odd - no power outlet in the bathroom.

Outstandingly helpful staff

My wife and I had a very good experience staying here. The location is brilliant as it's just outside the congestion zone but close enough to easily get around. The room was clean and spacious. We will definitely consider staying again next time we are in London

…………………………………………………………..

We didn't get the breakfast, because it was all days or none. The room was great. I would return. The staff was nice and took care of all our needs. It felt like home.