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The service was very good, got a birthday treat and a slice of cake 🫰🏻🫶🏻⭐⭐⭐⭐⭐

The staff was very nice, friendly, and responsive. The rooms were nice, standard, and clean.

Everything was great, from the staff service, food, location, and cleanliness. Everything was top-notch.

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

Always satisfying ❤️ The hotel our family always chooses every time we visit Palembang ❤️

Novotel Palembang is always a nice place to stay from the first time I visited this hotel in 2011 until now.

The hotel is very comfortable, clean, the staff is friendly, the food is delicious, and there's a rooftop bar too. Awesome.

The hotel is quite good at an affordable price. The breakfast is varied and delicious.

I had a wonderful stay at this hotel! The room was exceptionally clean, spacious, and very comfortable. The staff were extremely friendly, welcoming, and always ready to help. The location is also very strategic, close to many local attractions and dining spots. Breakfast was delicious with a wide variety of choices. I will definitely stay here again on my next visit!

I was very pleased with my stay at Hayo Hotel Palembang. My first impression upon arrival was that the hotel was comfortable, clean, and well-organized. Check-in was smooth, and the staff were very friendly and helpful. The room was comfortable enough to rest, with all the amenities I needed during my stay. The atmosphere was also quite peaceful, making my stay more enjoyable. Overall, I was satisfied with my stay at Hayo Hotel Palembang. This hotel could be a great choice for anyone looking for a comfortable place to stay in Palembang. Thank you for the service provided, and I hope the quality continues to be maintained and improved!

This is my fourth time booking this hotel because, for me, it's the best, cheapest, and most comfortable. 👍

The location is great, close to everything. It smells great too. The lobby is beautiful and unique. The staff, from the security guards and front desk agents to housekeeping, are all excellent and helpful. This is my second stay and it's always a good experience.

The hotel staff is very friendly, the rooms are comfortable and spacious, and now you can watch Netflix here.

Overall, everything was good. The room was clean, the AC was cold, the bed was clean, and the staff service was friendly. Hopefully, it will continue to be good.

It's comfortable, close to the city and McDonald's, so you don't have to worry about where to eat, and it's clean. The service is great, with check-out being available at 3 a.m.

Almost always stay here, strategic location, delicious food, restaurant open until late, and friendly service.

Satisfactory service, friendly and experienced staff, fairly clean rooms... Good experience.

I've been a regular customer since 2023, it's safe and the place is strategically close to everywhere. Affordable price. Next time it will definitely be a place to stay again when going to Palembang. the best🙏🏻🙏🏻🙏🏻

All the services and comfort in this hotel are very good, any complaints are immediately handled promptly and it is very clean with pocket-friendly prices but feels like a luxury hotel.

I highly recommend this property for anyone seeking a comfortable yet affordable stay. The staff are incredibly welcoming, and the entire area is spacious and exceptionally clean. A standout feature is the elevator—which is a rare and helpful addition for a co-living space, even if it has a limited capacity. The rooms are cozy, clean, and provide a great night’s sleep in a quiet environment.