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All is good, friendly staff and the room was clean and quite big. The bathroom was also clean. Will recommend this hotel for the next business trip.

The service is really friendly and comfortable, the room conditions are very neat and clean, it is highly recommended to stay at this hotel.

Everything was great, from the staff service, food, location, and cleanliness. Everything was top-notch.

Got a renovated room. It was clean and easy to find food. Breakfast here was top-notch, with lots of choices and delicious.

The best and friendliest hotel in Palembang. At breakfast, the staff were very friendly and willing to accompany my son to get ice cream and popcorn. I forgot my watch after checking out, and I forgot it if I hadn't WhatsApped the hotel staff, and they were happy to send it to my office. Thank you and a very memorable experience at Hotel Arista.

Upon entering the hotel, we were greeted by a security guard, who promptly helped us carry all our luggage. Check-in was incredibly easy and quick. We had a room on the 11th floor with a view of the city. The room was immaculate, and we were even helped with anything we needed. It was a truly enjoyable stay.

It was a delightful experience staying at this hotel. Can't wait to come back.

All hotel staff are very helpful, thank you Mba Okta, Mba Fitri & Mba Dewi.

1. Very strategic location, on Jalan Demang Lebar Daun, close to the city center and many eateries. 2. Stayed in a club room. The air conditioning was cool, the water pressure was strong, the room was clean, and there was a bathtub. The room was at the end with a view of Jalan Demang Lebar Daun. 3. The hotel staff was very friendly, and there was ample parking. 4. Breakfast was quite varied, featuring Indonesian dishes, Palembang specialties, and international dishes. The food was tasty. 5. Check-in and check-out were fast.

The hotel is great, the staff are very friendly and helpful, the breakfast is okay, and the location is very strategic. Lots of delicious culinary options 👍

Always satisfying ❤️ The hotel our family always chooses every time we visit Palembang ❤️

Every family staycation here is always given a free room upgrade without any additional charges.

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

Every time we go to Palembang, we always stay at this hotel because it is close to everywhere, the service is good, the food is also good, and the receptionists at the door are friendly and polite.

Comfortable place, strategic location, clean and comfortable rooms. The newest room types are worth it, with a super comfortable room for under 1 million rupiah.

The rooms are comfortable and spacious, the food is varied and delicious, and the location is very strategic. I am very grateful to the staff, especially Mr. Robby Destiawansyah, who was very helpful during my stay at the Emilia Hotel. God willing, if I have another event in Palembang in the future, I will stay at this hotel.

The rooms, cleanliness, and service are all excellent. For families with children, there's a playground and a swimming pool.

I really liked the hotel's cleanliness, the staff were friendly, and the rooms were neat and beautiful. I highly recommend it for your next staycation.

All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍

Novotel Palembang is always a nice place to stay from the first time I visited this hotel in 2011 until now.