Brits Hotel Legian

Hotels
Preferred Partner
8.8
/10
Very Good
3,788 reviews

What Guests Say About Their Stay

Staff Friendliness (556)
Bedroom (470)
Room Space (467)
Distance To City Center (455)

made r.

9.7
/ 10
Great, we've stayed here three times. Keep up the great service.
See original

S***s

10.0
/ 10
The room was very clean and comfortable, in a strategic location, and offered great value for the price.

A***a

8.8
/ 10
The spa was very satisfying, it immediately relieved my aches and pains and not long after I started to fall asleep.
See original

T***s

10.0
/ 10
The hotel is comfortable, the service is good, and the receptionist, Ms. Wulan, is friendly. Thank you.
See original

Devy A. F.

10.0
/ 10
Our stay was very comfortable, especially the friendliness of the entire staff. The security team, Mr. Putu, was especially friendly, and the somewhat bald head of the restaurant, who was very helpful with breakfast suggestions, was incredibly helpful.
See original
In the Area
See Map
Jl. Sunset Road No 150 Legian Bali , Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
See more
Top picked by Family with children
Most loved by Couple
Recommended for Business Traveler
note: hotel was previously named Horison Legian Brits Hotel Legian is located in area / city Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Brits Hotel Legian

Jl. Sunset Road No 150 Legian Bali , Legian, Kuta, Bali, Indonesia, 80361
Discover More Places
Lobby Brits Hotel Legian
Lobby 2 Brits Hotel Legian

Discover More About Brits Hotel Legian

note: hotel was previously named Horison Legian

Location


Brits Hotel Legian is located in area / city Legian.

About Brits Hotel Legian

Brits Hotel Legian is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Brits Hotel Legian is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Brits Hotel Legian provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Brits Hotel Legian, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Brits Hotel Legian.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Brits Hotel Legian exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Brits Hotel Legian is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Brits Hotel Legian.

All facilities in Brits Hotel Legian

Bar, Cafe and Lounge Brits Hotel Legian
Bar, Cafe and Lounge
Swimming Pool Brits Hotel Legian
Swimming Pool
Entertainment Facility Brits Hotel Legian
Entertainment Facility
Functional Hall Brits Hotel Legian
Functional Hall
Lobby Brits Hotel Legian
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Porter
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Brits Hotel Legian

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 100,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Slice cake is additional IDR 50.000/cake

Deposit IDR 100.000 is required upon check in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Brits Hotel Legian
150
Number of floors in Brits Hotel Legian
4
Another facilities in Brits Hotel Legian
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Brits Hotel Legian

What are available facilities at Brits Hotel Legian?
There are top facilites at Brits Hotel Legian such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Brits Hotel Legian?
The standard check-in time at Brits Hotel Legian is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Brits Hotel Legian provide breakfast?
Yes, Brits Hotel Legian provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Brits Hotel Legian?
Brits Hotel Legian is a 4.0-star hotel.
How many floors does Brits Hotel Legian have?
Brits Hotel Legian has 4 floors.
See All

More Reviews from Other Guests in Brits Hotel Legian

Overall Ratings & Reviews Brits Hotel Legian

Traveloka (3,786)
Other sources (2)
8.9
Very Good
From 3,786 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

9.0

People often mention about Brits Hotel Legian
All
Staff Friendliness (412)
Bedroom (385)
Room Space (362)
Ambiance (344)
Accessibility (340)
Distance to City Center (332)
Hotel Area (315)
Family Friendly (300)
Bathroom (299)
Surroundings (254)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Brits Hotel Legian

Number of reviews per page
20
40
Customer reviews
made r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 hour(s) ago
Great, we've stayed here three times. Keep up the great service.
Translated by Google Icon
See original
Find this review helpful?
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The room was very clean and comfortable, the location was convenient, and the price was very affordable.
Find this review helpful?
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The room was very clean and comfortable, in a strategic location, and offered great value for the price.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
The spa was very satisfying, it immediately relieved my aches and pains and not long after I started to fall asleep.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to share your experience. We are delighted to hear that our spa services provided a comfortable and relaxing experience, helping you relieve your aches and pains and reducing stress. We will share your positive feedback with our spa team to show our gratitude for their service. We hope to welcome you back again and provide you with a similarly memorable experience on your next visit. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Rahmaniar E. R.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 4 day(s) ago
The first day the sheets smelled, they had been used by someone else and had not been changed.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the condition of the linens on your first day of stay. Cleanliness and comfort of your room are our top priority, and this situation did not reflect the standard of service we expect. We have forwarded your feedback to the housekeeping team for better evaluation and investigation to prevent such incidents from happening again. We greatly appreciate your review, as it helps us improve the quality of our service. We hope to welcome you back again in the future and provide you with a better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Great place to stay, thanks kak nesa & kak wulan
Translated by Google Icon
See original
Find this review helpful?
Awwalu A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was clean and comfortable. Good service from Wulan and Abel.
Translated by Google Icon
See original
Find this review helpful?
T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is comfortable, the service is good, and the receptionist, Ms. Wulan, is friendly. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Akmal M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room is comfortable, the service is good with Kak Wulan.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service. A special thank you goes to you for your compliments to Ms. Wulan. We will pass on your kind words to her as inspiration to continue providing the best service to all guests. We hope to welcome you back again on your next stay and provide you with a similarly memorable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Devy A. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Our stay was very comfortable, especially the friendliness of the entire staff. The security team, Mr. Putu, was especially friendly, and the somewhat bald head of the restaurant, who was very helpful with breakfast suggestions, was incredibly helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and were impressed with the friendly service from all our staff. Such positive reviews are a great motivation for us to continue developing our best services. Special thanks to the security team, especially Mr. Putu, for his friendly and attentive service. Furthermore, we greatly appreciate your compliments on our Head of Restaurant Service during breakfast for his helpful advice and assistance during your stay. We will pass on these compliments to him and the entire team. We hope to welcome you back on your next visit and provide you with an even better or comparable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
P***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is incredibly cool, the staff are friendly, and it's close to tourist attractions.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you enjoyed your stay at our hotel, from the friendly staff to the excellent location close to various attractions. Your compliments are an encouragement to our entire team in providing the best service to all guests. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Profile Picture
Rian S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
I stayed at this hotel during my vacation in Bali. The staff, from security to front desk, and even the service staff, were friendly. The atmosphere was quite comfortable, and the location was very strategic. I found the food to be quite varied and quite tasty. However, perhaps because it's close to the main road, there was a bit of noise from motorbikes (it seemed like there were a lot of foreigners eating rice that night). But that didn't deter me from returning.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to share your Bali vacation experience with us. We are delighted to hear that you felt comfortable during your stay and enjoyed the friendly service from all our staff, from the security and reception teams to the service team. We are glad that the hotel's location and the diverse and delicious food contributed to your memorable experience. We also appreciate your feedback regarding the noise from the main road at night. Such reviews are invaluable to us as feedback for our ongoing efforts to improve guest comfort. Thank you for your understanding and appreciation. We are pleased to know that this has not diminished your desire to return and stay with us again. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 1 week(s) ago
The room and bathroom were very clean for a 4-star hotel. The staff was friendly but not assertive. There was a noisy group that lasted for over 30 minutes at 10 PM (they had an early flight the next morning, so it was really disruptive to our rest time). I called the receptionist twice, but nothing worked. They said they would handle it with security, but that seemed like nonsense. Dissatisfied!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to share your experience. We apologize that your stay did not meet your expectations. We are deeply saddened that the cleanliness of your room and bathroom did not meet the standards we strive to provide for all our guests. Furthermore, we understand that a quiet environment is essential for rest, especially when you have an early morning flight. We again apologize for the ineffective handling of your noise complaint, despite your multiple contacts with reception. This situation should have been handled more quickly and decisively by our team. We have forwarded your feedback to the relevant department for a thorough review of our guest complaint handling procedures, coordination with the security team, and service standards. We appreciate your appreciation of our staff's friendliness, but we understand that this cannot compensate for the inconvenience you experienced during your stay. Thank you for your valuable review. We hope to welcome you back in the future and provide you with a better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Cintya C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly service and very detailed explanation, especially for Kak Wulan ⭐️⭐️⭐️⭐️⭐️
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you were satisfied with our friendly service and detailed explanations during your stay. A special thank you goes to Ms. Wulan; we will pass on your compliments to her as a token of our appreciation for her dedication and service. We hope to welcome you back on your next visit and provide you with another memorable stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
f***w
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service was excellent, no big deal. The staff were all friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you were satisfied with our service and appreciated the friendliness of all our staff. Such compliments motivate us to continue striving to provide the best possible experience for all our guests. Thank you for your trust. We hope to welcome you back again soon. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Alya K. A. P. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, strategic location, Wulan staff are friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the room, the excellent location of the hotel, and the service we provided. We would like to give special thanks to Ms. Wulan for her hospitality and assistance during your stay. We will pass on this compliment to her as an inspiration to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, spacious and comfortable rooms, strategic location, affordable prices.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were pleased with the friendliness of our staff, the comfort and spaciousness of the rooms, the excellent location, and the value we offered. We will share your compliments with the entire team to inspire us to continue providing the best service. We hope to welcome you back for your next stay and provide you with another memorable, or perhaps even better, experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Thank you to the HK team who helped me during my stay (Dede, Gung Trias, Agus) who made a nice room decoration & during my stay the room was very clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your review and compliments. We are delighted to hear that your stay was beneficial and comfortable. Special thanks to our housekeeping team, including Dede, Kung, Trias, and Agas. We would like to pass on your compliments to them for the excellent room decoration and their dedication to maintaining cleanliness and comfort throughout your stay. Such positive feedback is an encouragement to our entire team to continue providing the best service to all guests. We hope to welcome you back soon for another memorable stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service and facilities are comfortable, it's really great 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted that you were impressed with our services and facilities. The simple yet meaningful compliment of "Excellent!" motivates our entire team to strive to provide the best possible experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an even more satisfying experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Thank you for the service and the very strategic location.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you were satisfied with our service and appreciated the hotel's excellent location. Such positive feedback encourages our entire team to strive to provide the best possible experience for all guests. We hope to welcome you back again in the future. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Brits Hotel Legian

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Brits Hotel Legian

Traveloka (3,786)
Other sources (2)
8.9
Very Good
From 3,786 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

9.0

People often mention about Brits Hotel Legian
All
Staff Friendliness (412)
Bedroom (385)
Room Space (362)
Ambiance (344)
Accessibility (340)
Distance to City Center (332)
Hotel Area (315)
Family Friendly (300)
Bathroom (299)
Surroundings (254)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Brits Hotel Legian

Number of reviews per page
20
40
Customer reviews
made r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 hour(s) ago
Great, we've stayed here three times. Keep up the great service.
Translated by Google Icon
See original
Find this review helpful?
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The room was very clean and comfortable, the location was convenient, and the price was very affordable.
Find this review helpful?
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The room was very clean and comfortable, in a strategic location, and offered great value for the price.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
The spa was very satisfying, it immediately relieved my aches and pains and not long after I started to fall asleep.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to share your experience. We are delighted to hear that our spa services provided a comfortable and relaxing experience, helping you relieve your aches and pains and reducing stress. We will share your positive feedback with our spa team to show our gratitude for their service. We hope to welcome you back again and provide you with a similarly memorable experience on your next visit. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Rahmaniar E. R.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 4 day(s) ago
The first day the sheets smelled, they had been used by someone else and had not been changed.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the condition of the linens on your first day of stay. Cleanliness and comfort of your room are our top priority, and this situation did not reflect the standard of service we expect. We have forwarded your feedback to the housekeeping team for better evaluation and investigation to prevent such incidents from happening again. We greatly appreciate your review, as it helps us improve the quality of our service. We hope to welcome you back again in the future and provide you with a better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Great place to stay, thanks kak nesa & kak wulan
Translated by Google Icon
See original
Find this review helpful?
Awwalu A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was clean and comfortable. Good service from Wulan and Abel.
Translated by Google Icon
See original
Find this review helpful?
T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is comfortable, the service is good, and the receptionist, Ms. Wulan, is friendly. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Akmal M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room is comfortable, the service is good with Kak Wulan.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service. A special thank you goes to you for your compliments to Ms. Wulan. We will pass on your kind words to her as inspiration to continue providing the best service to all guests. We hope to welcome you back again on your next stay and provide you with a similarly memorable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Devy A. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Our stay was very comfortable, especially the friendliness of the entire staff. The security team, Mr. Putu, was especially friendly, and the somewhat bald head of the restaurant, who was very helpful with breakfast suggestions, was incredibly helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and were impressed with the friendly service from all our staff. Such positive reviews are a great motivation for us to continue developing our best services. Special thanks to the security team, especially Mr. Putu, for his friendly and attentive service. Furthermore, we greatly appreciate your compliments on our Head of Restaurant Service during breakfast for his helpful advice and assistance during your stay. We will pass on these compliments to him and the entire team. We hope to welcome you back on your next visit and provide you with an even better or comparable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
P***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is incredibly cool, the staff are friendly, and it's close to tourist attractions.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you enjoyed your stay at our hotel, from the friendly staff to the excellent location close to various attractions. Your compliments are an encouragement to our entire team in providing the best service to all guests. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Profile Picture
Rian S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
I stayed at this hotel during my vacation in Bali. The staff, from security to front desk, and even the service staff, were friendly. The atmosphere was quite comfortable, and the location was very strategic. I found the food to be quite varied and quite tasty. However, perhaps because it's close to the main road, there was a bit of noise from motorbikes (it seemed like there were a lot of foreigners eating rice that night). But that didn't deter me from returning.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to share your Bali vacation experience with us. We are delighted to hear that you felt comfortable during your stay and enjoyed the friendly service from all our staff, from the security and reception teams to the service team. We are glad that the hotel's location and the diverse and delicious food contributed to your memorable experience. We also appreciate your feedback regarding the noise from the main road at night. Such reviews are invaluable to us as feedback for our ongoing efforts to improve guest comfort. Thank you for your understanding and appreciation. We are pleased to know that this has not diminished your desire to return and stay with us again. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 1 week(s) ago
The room and bathroom were very clean for a 4-star hotel. The staff was friendly but not assertive. There was a noisy group that lasted for over 30 minutes at 10 PM (they had an early flight the next morning, so it was really disruptive to our rest time). I called the receptionist twice, but nothing worked. They said they would handle it with security, but that seemed like nonsense. Dissatisfied!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to share your experience. We apologize that your stay did not meet your expectations. We are deeply saddened that the cleanliness of your room and bathroom did not meet the standards we strive to provide for all our guests. Furthermore, we understand that a quiet environment is essential for rest, especially when you have an early morning flight. We again apologize for the ineffective handling of your noise complaint, despite your multiple contacts with reception. This situation should have been handled more quickly and decisively by our team. We have forwarded your feedback to the relevant department for a thorough review of our guest complaint handling procedures, coordination with the security team, and service standards. We appreciate your appreciation of our staff's friendliness, but we understand that this cannot compensate for the inconvenience you experienced during your stay. Thank you for your valuable review. We hope to welcome you back in the future and provide you with a better experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Cintya C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly service and very detailed explanation, especially for Kak Wulan ⭐️⭐️⭐️⭐️⭐️
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you were satisfied with our friendly service and detailed explanations during your stay. A special thank you goes to Ms. Wulan; we will pass on your compliments to her as a token of our appreciation for her dedication and service. We hope to welcome you back on your next visit and provide you with another memorable stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
f***w
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service was excellent, no big deal. The staff were all friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you were satisfied with our service and appreciated the friendliness of all our staff. Such compliments motivate us to continue striving to provide the best possible experience for all our guests. Thank you for your trust. We hope to welcome you back again soon. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Alya K. A. P. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, strategic location, Wulan staff are friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the room, the excellent location of the hotel, and the service we provided. We would like to give special thanks to Ms. Wulan for her hospitality and assistance during your stay. We will pass on this compliment to her as an inspiration to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, spacious and comfortable rooms, strategic location, affordable prices.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jun 2026
Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were pleased with the friendliness of our staff, the comfort and spaciousness of the rooms, the excellent location, and the value we offered. We will share your compliments with the entire team to inspire us to continue providing the best service. We hope to welcome you back for your next stay and provide you with another memorable, or perhaps even better, experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Thank you to the HK team who helped me during my stay (Dede, Gung Trias, Agus) who made a nice room decoration & during my stay the room was very clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Thank you for your review and compliments. We are delighted to hear that your stay was beneficial and comfortable. Special thanks to our housekeeping team, including Dede, Kung, Trias, and Agas. We would like to pass on your compliments to them for the excellent room decoration and their dedication to maintaining cleanliness and comfort throughout your stay. Such positive feedback is an encouragement to our entire team to continue providing the best service to all guests. We hope to welcome you back soon for another memorable stay. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service and facilities are comfortable, it's really great 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jun 2026
Thank you for your positive review. We are delighted that you were impressed with our services and facilities. The simple yet meaningful compliment of "Excellent!" motivates our entire team to strive to provide the best possible experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an even more satisfying experience. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Thank you for the service and the very strategic location.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you for your review and compliments. We are delighted to hear that you were satisfied with our service and appreciated the hotel's excellent location. Such positive feedback encourages our entire team to strive to provide the best possible experience for all guests. We hope to welcome you back again in the future. Sincerely, Claudine, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40