How many rooms are available at Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak has 45 rooms in total.

Does Grand Metro Hotel Puncak provide parking?

Yes, Grand Metro Hotel Puncak provides parking. Please confirm details directly with the hotel.

Does Grand Metro Hotel Puncak have a swimming pool?

Yes, a swimming pool is available at Grand Metro Hotel Puncak.

Does Grand Metro Hotel Puncak provide early check-in?

Yes, early check-in is available at Grand Metro Hotel Puncak, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is well-known for its Cleanliness, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Grand Metro Hotel Puncak

Name: Grand Metro Hotel Puncak
Address: Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253, Jalan Raya Puncak KM. 88, Jawa Barat, 43253, Indonesia
Rating: 8.9

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8.9

/10

Very Good

3,411 reviews

What Guests Say About Their Stay

Rafi S.

8.5

/ 10

I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊

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D***i

10.0

/ 10

This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.

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A***i

10.0

/ 10

Always a great place to stay on every vacation. The staff is friendly, the hotel environment and rooms are clean. And thank you for helping me decorate the rooms beautifully. 🙏

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Verified Traveler

10.0

/ 10

I had a very pleasant stay here. I'll be back again. Thank you, everyone was very nice and pleasant.

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Amar A.

10.0

/ 10

Friendly security, who directed us to parking. The receptionist was friendly and helpful with check-in. The hotel grounds were clean, as were the rooms. The location is also good, being on the side of the road, so it's easy to get out. The afternoon and evening were still cool and foggy.

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In the Area

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Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Tasty Breakfast

Minimalist Design

Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Grand Metro Hotel Puncak

Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

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Discover More About Grand Metro Hotel Puncak

Location
Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas.

About Grand Metro Hotel Puncak

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Metro Hotel Puncak will also give you a pleasant stay.

Grand Metro Hotel Puncak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Metro Hotel Puncak is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Metro Hotel Puncak provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Metro Hotel Puncak is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Metro Hotel Puncak, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Metro Hotel Puncak.

If you plan to have a long-term stay, staying at Grand Metro Hotel Puncak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Metro Hotel Puncak is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Metro Hotel Puncak.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Metro Hotel Puncak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Metro Hotel Puncak is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Metro Hotel Puncak is the right place to stay.

All facilities in Grand Metro Hotel Puncak

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Common Space

Lobby

Family-friendly Facilities

Children pool

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Buffet dinner
Buffet lunch
Dining area
Fullboard with drinks
Free breakfast
Snacks

Things to Do

Garden
Outdoor pool
Pool sun loungers

Transportation

Secure parking

Connectivity

Free WiFi

General

Reception hall
Banquet
Family room
Fireplace in lobby
Heater
Swimming pool
Rooftop terrace
Smoking area
Terrace

Accessibilty

Wheelchair accessible

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

Hotel Services

Concierge
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service

In-room Facilities

Desk
Shower
TV

Business Facilities

Meeting facilities
Projector

Accommodation Policy & General Information in Grand Metro Hotel Puncak

Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Business Facilities, Spa closed temporarily from 1-7-2025 to 31-12-2026.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Breakfast at the accommodation will be provided from 07:00 - 09:30.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Airport transfer is available for IDR 600,000/person.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Metro Hotel Puncak	45
Number of floors in Grand Metro Hotel Puncak	4
Another facilities in Grand Metro Hotel Puncak	Children pool, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Grand Metro Hotel Puncak

What are available facilities at Grand Metro Hotel Puncak?

There are top facilites at Grand Metro Hotel Puncak such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Metro Hotel Puncak?

The standard check-in time at Grand Metro Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Metro Hotel Puncak provide breakfast?

Yes, Grand Metro Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is a 3.0-star hotel.

How many floors does Grand Metro Hotel Puncak have?

Grand Metro Hotel Puncak has 4 floors.

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More Reviews from Other Guests in Grand Metro Hotel Puncak

Overall Ratings & Reviews Grand Metro Hotel Puncak

Traveloka (3,411)

8.9

Very Good

From 3,411 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Grand Metro Hotel Puncak

All

Staff Friendliness (278)

Taste (244)

Ambiance (239)

Hotel Area (230)

Bedroom (229)

Bathroom (213)

Accessibility (194)

Variety (194)

Family Friendly (186)

In-house Restaurant (178)

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Traveler Reviews Grand Metro Hotel Puncak

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Customer reviews

Verified Traveler

Staycation

8.5

/10

Reviewed 1 week(s) ago

Friendly staff, fast check-in process.

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Accommodation's Reply

25 Sep 2026

Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak

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D***a

9.4

/10

Reviewed 1 week(s) ago

Breakfast is varied but the taste is standard, noisy but fun, lots of fog makes it cool, all staff are friendly.

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Accommodation's Reply

30 Sep 2026

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Rafi S.

8.5

/10

Reviewed 3 week(s) ago

I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊

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Accommodation's Reply

21 Sep 2026

Sincerely, Rafi S. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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D***i

10.0

/10

Reviewed 3 week(s) ago

This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.

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Accommodation's Reply

21 Sep 2026

Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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Triana M.

8.5

/10

Reviewed 4 week(s) ago

The hotel was a bit cramped and stuffy. But it was decent, and the staff was very friendly. Cleanliness was good, and the kids enjoyed their stay. Next time, I'd like to try a room near the pool.

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Accommodation's Reply

11 Sep 2026

Hello Triana, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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Nabila A.

Staycation

8.5

/10

Reviewed 4 week(s) ago

Oh my God, so cool! Made my anniversary even more beautiful. The staff was very friendly, and the breakfast was great. I'll be back next time.

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Accommodation's Reply

11 Sep 2026

Dear Ms. Nabila A., Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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m***a

Leisure

8.4

/10

Reviewed 4 week(s) ago

The hotel was nice, but the room smelled really damp. I wasn't comfortable, so I put the coffee provided in a few cups to use as aromatherapy.

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Accommodation's Reply

21 Sep 2026

Hello, valued customer. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. ✨ Thank you for your review of Grand Metro Hotel. Based on your suggestion and feedback, our rooms have high humidity and require extra coffee. We will use this information to improve our review. We apologize for any inconvenience. We hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak

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Ida W.

Staycation

10.0

/10

Reviewed 4 week(s) ago

We stayed overnight to celebrate my husband's 50th birthday. The event was made even more exciting by the live music.

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Accommodation's Reply

21 Sep 2026

Dear Ms. Ida, Thank you for choosing Grand Metro Hotel Puncak as your vacation spot and for celebrating your 50th birthday ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation. See you again on your next getaway 🌿 Sincerely, Grand Metro Hotel Puncak

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Febryana N.

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the hotel is comfortable and kids friendly, the breakfast is also delicious.

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1 people find it helpful

Accommodation's Reply

02 Sep 2026

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M***d

10.0

/10

Reviewed 5 week(s) ago

The staff were friendly, did a good job, and the breakfast was very enjoyable.

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2 people find it helpful

Accommodation's Reply

31 Aug 2026

Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. We sincerely hope to welcome you back to Grand Metro Hotel Puncak on your next holiday! 🌿 Sincerely, Grand Metro Hotel Puncak

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R***a

8.5

/10

Reviewed 5 week(s) ago

The hotel staff was friendly. Check-in was easy, no ID required. The rooms were comfortable for resting. However, the breakfast was a bit lacking in variety and a bit salty. Other than that, it was fine.

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Accommodation's Reply

31 Aug 2026

Hello! Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your review. We apologize for the limited breakfast options. Your feedback is very valuable to us. We hope to welcome you again on your next visit to Grand Metro Hotel Puncak. See you again on your next vacation! 🌿 Sincerely, Grand Metro Hotel Puncak

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f***h

Leisure

6.2

/10

Reviewed 6 week(s) ago

Not recommended, not worth the price. At 700,000 Rupiah, it's expensive because the place is small, and the breakfast is also mediocre.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Thank you for your review and feedback 🙏 We apologize if your stay at Grand Metro Puncak did not meet your expectations. We will review our breakfast menu to better serve you in the future. We hope to welcome you back again for a more positive experience 🙏😊

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Hilma D. J.

10.0

/10

Reviewed 6 week(s) ago

The chicken is delicious, everything is delicious. We'll be back next time, yeah!

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1 people find it helpful

Accommodation's Reply

28 Aug 2026

Sincerely, Hilma D.J. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your wonderful review. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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kurniawati

Transit

10.0

/10

Reviewed 6 week(s) ago

I booked a hotel on the spur of the moment, afraid of disappointment. It turned out to be quite good. Breakfast was varied. For a hotel price of 380,000 Rupiah, it was a good deal.

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Accommodation's Reply

28 Aug 2026

Dear Mr./Ms. Kurniawan, Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your kind review. We sincerely hope to welcome you again on your next vacation. See you again on your next holiday! 🌿 Sincerely, Grand Metro Hotel Puncak

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Verified Traveler

Leisure

9.4

/10

Reviewed 7 week(s) ago

The hotel staff was very friendly during check-in and check-out.

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Accommodation's Reply

21 Aug 2026

With our deepest regards, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak

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Rosidin

Staycation

10.0

/10

Reviewed 7 week(s) ago

Enjoyed staying here, will come back again.

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Accommodation's Reply

21 Aug 2026

Dear Mr. Rosidin, Thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your star rating motivates us to strive to provide the best possible experience for all our guests. We look forward to welcoming you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak

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P***i

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, and the breakfast is delicious. The service is so good it makes you want to come back again.

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Accommodation's Reply

21 Aug 2026

With our deepest respect, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak

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B***s

9.7

/10

Reviewed 7 week(s) ago

A three-star hotel with good quality, although the price is above average. However, this is understandable considering the high cost of hotels in the Puncak area.

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Accommodation's Reply

19 Aug 2026

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Firgiawan K.

8.5

/10

Reviewed 7 week(s) ago

The service and breakfast were quite good. The roadside location is easy to find, though it's a bit noisy from traffic. The rooms are quite soundproof. There's a swimming pool for the kids. The hotel isn't large, but it's comfortable enough for a layover if you're traveling or sightseeing in the Puncak Pass area.

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Accommodation's Reply

19 Aug 2026

Sincerely, Mr. Firgiawan, Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Your positive star rating motivates us to continue providing the best experience for all our guests. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak

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Mita A.

Staycation

10.0

/10

Reviewed 7 week(s) ago

The roadside location is perfect. The rooms are comfortable and cool, even without air conditioning. Get a Grand Deluxe room with a direct pool view 🤩

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Sincerely, Ms. Mita A. Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Your star review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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