Java Lotus Hotel Jember

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8.7
/10
Very Good
1,722 reviews

What Guests Say About Their Stay

abagus w.

10.0
/ 10
A wonderful stay at Java Lotus Hotel! The highlight for us was definitely the food. makanKOE Restaurant serves up an excellent breakfast buffet with a great mix of fresh Indonesian archipelago dishes and Western options. The local Jemberese dishes were a fantastic touch. The rooms were comfortable, the staff was accommodating, and the rooftop pool area is beautiful. Bagus and I would absolutely book here again.

Verified Traveler

10.0
/ 10
Really enjoyed staying here, we will stay here again next time. With adequate facilities there is a fitness room and also clean rooms, the vibes are really good, only one of the pillows is flat, but overall I really like it.
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A***e

8.5
/ 10
Very nice, everything was clean, and the staff were very friendly. It was a great choice for a hotel in Jember, close to where I was going, just a 10-minute drive away. The city view was stunning.
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D***n

9.7
/ 10
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.

Yusna M.

8.5
/ 10
From check-in to check-out, everything went smoothly. The room was comfortable, the breakfast was varied, and the staff was friendly. If I ever return to Jember, I'll definitely stay at the Java Lotus Hotel again.
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In the Area
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Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Java Lotus Hotel Jember is located in area / city Kaliwates. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Java Lotus Hotel Jember

Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
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Lobby Java Lotus Hotel Jember
Lobby 2 Java Lotus Hotel Jember

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Location
Java Lotus Hotel Jember is located in area / city Kaliwates.

About Java Lotus Hotel Jember

From business event to corporate gathering, Java Lotus Hotel Jember provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Java Lotus Hotel Jember exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Java Lotus Hotel Jember is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Java Lotus Hotel Jember.

All facilities in Java Lotus Hotel Jember

Bar, Cafe and Lounge Java Lotus Hotel Jember
Bar, Cafe and Lounge
Swimming Pool Java Lotus Hotel Jember
Swimming Pool
Fitness Center Java Lotus Hotel Jember
Fitness Center
Functional Hall Java Lotus Hotel Jember
Functional Hall
Lobby Java Lotus Hotel Jember
Lobby

Transportation

  • Area shuttle
  • Car rental

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center
  • Table tennis

Accommodation Policy & General Information in Java Lotus Hotel Jember

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges IDR 100,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Lotus Hotel Jember
130
Number of floors in Java Lotus Hotel Jember
9
Another facilities in Java Lotus Hotel Jember
Area shuttle, Car rental, Bar, Breakfast, Cafe

Frequently asked question in Java Lotus Hotel Jember

What are available facilities at Java Lotus Hotel Jember?
There are top facilites at Java Lotus Hotel Jember such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Lotus Hotel Jember?
The standard check-in time at Java Lotus Hotel Jember is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Java Lotus Hotel Jember provide breakfast?
Yes, Java Lotus Hotel Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Lotus Hotel Jember?
Java Lotus Hotel Jember is a 4.0-star hotel.
How many floors does Java Lotus Hotel Jember have?
Java Lotus Hotel Jember has 9 floors.
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More Reviews from Other Guests in Java Lotus Hotel Jember

8.7
Very Good
From 1,722 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (160)
Bedroom (145)
Staff Friendliness (135)
Ambiance (133)
Bathroom (126)
Room Space (125)
Family Friendly (117)
Hotel Area (114)
Accessibility (112)
Taste (96)
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Traveler Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
r***h
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
The first day I moved in, that night there was no hot water to shower so I was cold.
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A***k
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Yesterday in room 518 the sink couldn't be used and was broken, the television picture was blurry, it was a real shame.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during your stay, particularly the malfunctioning sink and poor television picture quality. We have received your feedback and will contact the relevant team immediately to ensure improvements are made and that such incidents do not happen again. We greatly appreciate your suggestions and hope to provide you with a better experience on your next stay. Sincerely, Java Lotus Gember Hotel
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H***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The staff is quite friendly, but the family room is a bit small, the water is cloudy, and the blanket still has stains.
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Accommodation's Reply
13 Oct 2026
Thank you for your review and feedback. We are pleased to hear that you appreciated the friendliness of our staff. However, we apologize for the inconvenience caused by the small size of the family room, the cloudy water, and the stained blankets. We will take this feedback into consideration immediately with the relevant team, especially regarding maintaining the quality of facilities, the cleanliness of linens, and the comfort of the rooms for all guests. We appreciate your feedback and hope to provide a better experience on your next visit. Sincerely, Java Lotus Gember Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff was friendly, the room was clean, and the location was awesome, but the hotel property needs updates.
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Accommodation's Reply
13 Oct 2026
Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our friendly staff, clean rooms, and convenient location. We also appreciate your comments regarding the condition of our hotel property. Please accept our apologies if some aspects of the property did not fully meet your expectations. Your feedback is valuable to us and will be taken into consideration as we continue to improve our facilities and enhance our guests’ overall experience. Thank you for choosing to stay with us. We look forward to welcoming you back and providing you with an even better experience on your next visit. Warm regards, Java Lotus Hotel Jember
Suwandi
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Breakfast ok, bathroom and bedroom look like they are all one, need to be replaced.
1 people find it helpful
Accommodation's Reply
13 Oct 2026
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our breakfast. However, we apologize that the condition of the bathroom and bedroom did not meet your expectations. We appreciate your comments regarding the need for updates and improvements to our facilities. Your feedback will be shared with the relevant team for further evaluation as we continuously work to enhance our rooms and provide a more comfortable stay for our guests. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Java Lotus Hotel Jember
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lia i. l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Everything was good, but the food was the same every day. I ate almost the same menu for six days.
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Accommodation's Reply
13 Oct 2026
Thank you for your review and for choosing our hotel as your accommodation. We are delighted to hear that you were overall satisfied with our services and facilities. However, we apologize for the limited variety of food menu options during your stay. We will forward this feedback to our Food and Beverage team for consideration in improving the menu to provide a more diverse dining experience for all our guests. Thank you for your suggestion. We hope to welcome you back again for a more diverse dining experience on your next visit. Sincerely, Java Lotus Jember Hotel
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Subiyantono
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The staff was friendly, check-in and check-out were quick, and the breakfast was varied. The room amenities (sheets) and bathroom amenities (towels and amenities) are due for an update.
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1 people find it helpful
Accommodation's Reply
13 Oct 2026
Thank you so much for taking the time to write a review. We are delighted to hear that you enjoyed our friendly staff, the quick check-in and check-out, and the delicious breakfast. However, we regret that the room amenities, particularly the linens, towels, and toiletries, did not meet your expectations. We take your feedback seriously and will do our best to provide all our guests with a clean and comfortable stay. Your valuable comments and suggestions are important for improving our services. We hope to welcome you back again. We promise to provide an even more comfortable and pleasant stay in the future. Sincerely, Java Lotus Gember Hotel
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abagus w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A wonderful stay at Java Lotus Hotel! The highlight for us was definitely the food. makanKOE Restaurant serves up an excellent breakfast buffet with a great mix of fresh Indonesian archipelago dishes and Western options. The local Jemberese dishes were a fantastic touch. The rooms were comfortable, the staff was accommodating, and the rooftop pool area is beautiful. Bagus and I would absolutely book here again.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your wonderful review and kind words about Java Lotus Hotel! We are delighted to hear that you had such an enjoyable stay with us. It is especially rewarding to know that you loved the breakfast buffet at makanKOE Restaurant, including our Indonesian archipelago specialties and local Jemberese dishes. We are also pleased that you enjoyed the comfort of our rooms, the hospitality of our team, and the beautiful rooftop pool. Your kind appreciation means a lot to our entire team and motivates us to continue delivering memorable experiences to our guests. Thank you for choosing Java Lotus Hotel. We truly look forward to welcoming you and Bagus back for another wonderful stay in Jember! Warm regards, Management of Java Lotus Hotel
I***s
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
So far so good, except for the Wi-Fi, specifically the TV, which isn't working. They promised to fix it, but I fell asleep and still haven't found a solution until the next morning. Please be considerate.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to write a review. We are pleased to hear that your overall stay was satisfactory. However, we apologize for the inconvenience caused by the Wi-Fi and television not working, and we are sorry that our team was unable to resolve the issue until the following day. This is certainly not the standard of service we strive to provide to all our guests. Your feedback is very important to us, and we will check with the relevant team to ensure that issues are resolved more quickly and appropriately. Thank you for your comments. We hope to address these shortcomings and provide a better experience during your next stay. Sincerely, Java Lotus Gember Hotel
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoyed staying here, we will stay here again next time. With adequate facilities there is a fitness room and also clean rooms, the vibes are really good, only one of the pillows is flat, but overall I really like it.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your positive review! We are delighted that you enjoyed your stay with us, from the cleanliness of the room and the welcoming atmosphere to the fitness facilities. We apologize for the unsatisfactory condition of one of the pillows. We will forward this feedback to the relevant team to ensure that the quality of room amenities is maintained and that guest comfort is always our top priority. Thank you for choosing our hotel for your accommodation. We hope to welcome you again next time and look forward to providing you with an even better experience! Sincerely, Java Lotus Gember Hotel
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sirilla t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is on the side of the road. The staff are friendly and helpful. Breakfast is decent, with traditional dishes and a variety of pastries.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to write a review. We are delighted to hear that you were satisfied with the service from our friendly and helpful staff, and that you enjoyed our varied breakfast menu, which included traditional dishes and pastries. We appreciate you choosing our hotel for your stay. We look forward to providing you with excellent service and a memorable stay on your next visit. We look forward to welcoming you back again. Sincerely, Java Lotus Jember Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
An old hotel but still worth visiting. I booked a queen-sized room with breakfast. The room was quite spacious with a TV and mirror, two vanity mirrors, and a full-body mirror. There was an electric kettle and glasses, and two mineral water bottles. The bathroom had a shower, soap, and shampoo. However, there was no hair dryer. The towels also needed to be replaced because they were no longer white. The room was cleaned daily, but the toilet was not cleaned. Breakfast was available in both Western and traditional styles. The Western was delicious, while the traditional fried rice and fried noodles were less so. All the pastries were delicious, and the drinks were also complete. The service was good at the front office and security. The location was quite close to public areas. Overall, it was an old hotel that was still worth visiting.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to provide a detailed review of your stay. We are delighted to hear that you were satisfied with the friendliness of the reception and security team, the comfort of the room, the variety of breakfast options, and the hotel's excellent location. We apologize for some aspects that did not meet your expectations, particularly regarding the condition of the towels, the cleanliness of the bathroom, the availability of a hairdryer, and the taste of some breakfast items. All feedback will be used by the relevant team to evaluate and improve the quality of our cleanliness, facilities, and food in the future. Thank you for your compliments and suggestions. We appreciate your trust and hope to welcome you back again for an even more comfortable and memorable stay. Sincerely, Java Lotus Gember Hotel
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Sylvia A. A.
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
1. Upon entering the room, there was an unpleasant odor, like dampness. 2. The bathroom door didn't close properly. 3. The TV was smart, but the Wi-Fi in the room was very weak. It would have been nice to have an antenna so we could at least get the news. 4. The breakfast options were limited. 5. When something ran out, someone had to inform us to refill it. 6. Chicken porridge was provided, but it was more like mushy rice. It wasn't even fully cooked. 7. The names of the dishes didn't match the food served. 8. The food tasted mediocre. 9. There were no small spoons even though there was tea, coffee, and pudding. Sorry, but I don't think I'd return. Although the location is close to the town square, Jember is a small city, so a little distance doesn't make much of a difference. So, I'd be more satisfied choosing a hotel a little further away.
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Accommodation's Reply
13 Oct 2026
We sincerely apologize for any inconvenience you may have experienced, from the condition of your room and bathroom door to the Wi-Fi connectivity and the variety, quality, and service of breakfast which did not meet your expectations. We also apologize for the incomplete food replenishment and the shortage of cutlery, which should have been more convenient for all guests. All these suggestions are important concerns to us and will be reviewed in conjunction with our housekeeping, engineering, and food and beverage teams to ensure comprehensive improvements are made, including to facilities, cleanliness, food quality, and service. We understand your disappointment and are deeply sorry that your stay was not satisfactory. Thank you for your feedback and suggestions. Your comments are invaluable to our ongoing efforts to improve the quality of our services and hotel facilities. Sincerely, The Hotel Management
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Dewi k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's strategically located near the iconic Jember road, the town square, and culinary spots. The staff are very friendly and helpful.
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Accommodation's Reply
13 Oct 2026
Thank you for your positive review. We are delighted to hear that our hotel's excellent location, close to Dataran Jember and a variety of restaurants, along with the friendliness and responsiveness of our staff, provided a memorable experience during your stay. Your compliments motivate us to continue maintaining the quality of service and providing the best comfort to all our guests. We look forward to welcoming you again and hope to provide you with an even more memorable stay in the future. Sincerely, Java Lotus Jember Hotel
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
We had booked 2 junior suites and 2 deluxe rooms. We needed 1 room (whichever available junior suite/deluxe) for late check-out, at least till 2 PM, as we needed to change after attending a wedding reception and before returning to Surabaya. However, the hotel reception said they were unable to help since the rooms had been fully booked after our check-out. We do understand how hotels operate, but it seems the hotel didn't try to help find a solution at all. I think the hotel could do better. Thanks and regards, Roy
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1 people find it helpful
Accommodation's Reply
13 Oct 2026
Thank you for taking the time to share your feedback with us. We sincerely apologize that we were unable to accommodate your request for a late check-out or provide an alternative room for you to freshen up after the wedding reception before returning to Surabaya. While we understand that room availability and operational requirements can sometimes limit our options, we regret that we did not provide you with a more helpful alternative or a satisfactory solution during your stay. We recognize the importance of flexibility and proactive assistance in ensuring a positive guest experience. Your feedback is valuable to us and will be shared with our Front Office team as an opportunity to improve how we handle special requests and communicate alternative arrangements when availability is limited. Thank you for bringing this matter to our attention. We hope to have another opportunity to welcome you to Java Lotus Hotel and provide you with a better experience in the future. Warm regards, Management of Java Lotus Hotel
Arief F.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
The service is not as good as before, not recommended for family staycation.
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1 people find it helpful
Accommodation's Reply
13 Oct 2026
Thank you very much for your valuable feedback. We sincerely apologize that you were not satisfied with our hotel's service during your family trip. Your valuable feedback is very important to us, and we will use it to improve our service and ensure a more comfortable stay for all our guests in the future. We fully understand your dissatisfaction and we are deeply grateful that you have viewed this experience as a valuable opportunity for continuous improvement. We will strive to provide you and your family with an even more enjoyable trip in the future. Thank you. Hotel Management Department
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Always stay here when going to Jember and it's a family friendly hotel.
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Accommodation's Reply
13 Oct 2026
Thank you for your trust and loyalty in choosing our hotel every time you visit Jember. We are delighted to know that our hotel is a comfortable and friendly choice for you and your family. Your appreciation encourages our entire team to strive to provide the best service and create the most comfortable experience for all our guests. We sincerely hope to welcome you back on your next visit to Jember. We wish you a pleasant stay with us. Sincerely, Java Lotus Hotel Jember
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M***N
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
The Wi-Fi did not cover all rooms. When I arrived, I was quite disappointed with the Wi-Fi inside the room. They finally gave me an additional extra router and modem inside the room. They said that some rooms have good connection because they are close to the router, while my room is not.
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Accommodation's Reply
13 Oct 2026
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced with the Wi-Fi connection in your room. We understand how important reliable internet access is during your stay, and we regret that the connection was not available consistently throughout our rooms. While we appreciate your understanding as our team provided an additional router and modem to assist you, we acknowledge that this was not the seamless experience you should have received. Your feedback has been shared with our Engineering team for further evaluation of our Wi-Fi coverage and network performance to ensure a more stable and reliable connection across all guest rooms. Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a more comfortable and hassle-free stay. Warm regards, Management of Java Lotus Hotel
Suci W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall, my stay was okay. The only thing I didn't get was the Wi-Fi and TV in the room, as they were out of range.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to write a review. We are delighted to hear that you were satisfied with your overall stay at our hotel. However, we apologize for the inconvenience caused by the Wi-Fi connectivity issues and the television not functioning properly in your room. We will follow up with our engineering team to check the network and equipment to ensure these amenities are working correctly. Thank you for your feedback. We hope to provide you with an even more comfortable and enjoyable stay on your next visit. Sincerely, Java Lotus Gember Hotel
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K***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
The bed sheets weren't white, so they were still stained… even though I checked in at night, and the towels didn't seem clean either. The TV wouldn't turn on, and I called a technician, but it still wouldn't work… Please clean the room, bed sheets, and towels even more.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to share your review with us. We apologize for the inconvenience you experienced, particularly regarding the unclean condition of the linens and towels, and the television that remained non-functional despite being checked by our technicians. We understand that the cleanliness of our rooms and amenities is paramount to our guests' comfort. This feedback is a concern for us and will be investigated immediately with our housekeeping and maintenance teams, specifically to ensure that the quality of linens and towels is maintained and that any issues with the amenities are resolved. We are truly sorry that your stay did not meet your expectations. Thank you for your feedback and suggestions, which will help us improve the quality of our service in the future. We hope to provide you with a better stay on your next visit. Sincerely, Java Lotus Jember Hotel
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Lobby 4 Java Lotus Hotel Jember

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