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The service is really friendly and comfortable, the room conditions are very neat and clean, it is highly recommended to stay at this hotel.

All is good, friendly staff and the room was clean and quite big. The bathroom was also clean. Will recommend this hotel for the next business trip.

The hotel is clean and comfortable. The staff are friendly and very helpful. The location is strategic. ⭐⭐⭐⭐⭐ stars

the staff is friendly. the receptionist is open 24 hours.. the security guard is also alert. the cleaning service is really great.. friendly and honest, the room is cleaned every morning. toiletries, tea and coffee are replaced every morning. recommendations if you want to go to a hotel in Palembang

Always stay here with my husband. The rooms are comfortable, clean, and the service is excellent. The staff are incredibly friendly. It's my husband and I's favorite hotel. The location is strategically located in the city center. We can walk to the Ampera Bridge. Thank you, Hotel Salvator.

Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.

The hotel is great, the staff are very friendly and helpful, the breakfast is okay, and the location is very strategic. Lots of delicious culinary options 👍

The rooms are comfortable and spacious, the food is varied and delicious, and the location is very strategic. I am very grateful to the staff, especially Mr. Robby Destiawansyah, who was very helpful during my stay at the Emilia Hotel. God willing, if I have another event in Palembang in the future, I will stay at this hotel.

The rooms, cleanliness, and service are all excellent. For families with children, there's a playground and a swimming pool.

It was a delightful experience staying at this hotel. Can't wait to come back.

The staff were amazingly patient and found a staff member and manager who spoke English for me after some time working with Google Translate. The bed was super clean, breakfast delicious (local noodles, rice, eggs, coffee, etc.). Room service was useful, and there was a pool to use if desired. The hotel is undergoing renovations but was secure, tidy, and had no issue with noise etc. The location is perfect, right by Ampere Bridge, the Museum, and the main colonial fort complex.

Upon entering the hotel, we were greeted by a security guard, who promptly helped us carry all our luggage. Check-in was incredibly easy and quick. We had a room on the 11th floor with a view of the city. The room was immaculate, and we were even helped with anything we needed. It was a truly enjoyable stay.

Comfortable place, strategic location, clean and comfortable rooms. The newest room types are worth it, with a super comfortable room for under 1 million rupiah.

Every time we go to Palembang, we always stay at this hotel because it is close to everywhere, the service is good, the food is also good, and the receptionists at the door are friendly and polite.

My first stay at Hotel Duta. It was great, the room was large, clean, and had a large bathtub. The kids loved it, and breakfast was free. God willing, we'll come back here again, hopefully our fortune will be smooth. Amen. Excellent service.

Everything was great, from the staff service, food, location, and cleanliness. Everything was top-notch.

The best and friendliest hotel in Palembang. At breakfast, the staff were very friendly and willing to accompany my son to get ice cream and popcorn. I forgot my watch after checking out, and I forgot it if I hadn't WhatsApped the hotel staff, and they were happy to send it to my office. Thank you and a very memorable experience at Hotel Arista.

Got a renovated room. It was clean and easy to find food. Breakfast here was top-notch, with lots of choices and delicious.

highly recommended for good service, room cleanliness, hotel atmosphere and bathroom (the water heater is top and the AC is cold) next time I will definitely staycation here again

Strategic location at reasonable price, good service

Always satisfying ❤️ The hotel our family always chooses every time we visit Palembang ❤️