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All the hotel staff I encountered, including the security guards, the front desk, and the cleaning staff, were very friendly. I was also very grateful that the power was still out in my area when I checked out, so I left my child's breast milk at the hotel to prevent it from spoiling, and the staff allowed me to do so.

Highly recommended hotel, good service and cleanliness, and a fleet ready for airport pick-up and drop-off.

Good, clean, affordable airport hotel. Great for the night while you transit elsewhere. Medan airport in general was a pleasant surprise of modern facilities.

The staff are very friendly and helpful. Good location, nearby the airport. The perfect place to stay for transit while travelling.

Comfortable, everything met expectations. The view from the room was also really nice, okay.

Always stay here and it never disappoints. The shuttle bus is on time, the staff is friendly. I'll definitely stay here again next time. Keep up the good service. Thank you, and keep up the good work at The Crew Hotel.

The service was very friendly and honest. I left my ring in my room, and the hotel helped me find it. I really appreciate it. Thank you to the hotel staff on duty.

The cleanliness of the hotel is very well maintained and the location is also very strategic with many dining places and mini market nearby.

The staff was friendly, and when I went there, there was a free airport drop-off promotion, and it was indeed free, even though I was the only one with a 5 a.m. departure time. I was still delivered on time with excellent service. Thank you, Quadrant. I was traveling from Java to Medan for work and chose to stay at Quadrant because it was close to the airport and had a shuttle service.