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The staff is friendly. The rooms are clean and comfortable for families. The kids are happy.

The service was excellent. Upon arrival, I was immediately greeted by the staff. My luggage was delivered to my room. The room was very clean and comfortable. The food was delicious, with a varied menu. The pool water was warm. It was a very pleasant stay.

The rooms are clean, the staff are friendly and very helpful, the public areas are clean, the views are nice, the breakfast is also quite varied and delicious.

The elegant room is perfect for families. Spacious, clean, you can feed the fish from your room, and the village views are truly beautiful.

The hotel staff were very friendly and always tried to meet our needs during our stay :)

I stayed for 2 nights and 3 days, from July 3, 2026, to July 5, 2026. From the start, I was impressed with the building's layout and amenities. It was beautiful and clean. The hotel staff was friendly, and the food was delicious. The location on the outskirts of town made it perfect for morning jogging.

Security, receptionist, hotel staff are all friendly, clean rooms, nice views, lots of activities for children such as cooking classes, batik making, kite flying, drawing, 3D movies, night cinema in the garden area, mini zoo, photo spots, swimming pool with warm water available.

The staff are very friendly, with hot and cold showers. Complete facilities include warm and cold swimming pools, a children's playground, a flying fox, and water bikes. You can feed the fish in the lake and enjoy unlimited canoeing. There's a bridge that crosses the lake. The overall design and facilities are excellent. Cleanliness and paintwork need to be improved to attract more guests. Best of luck!

Totally worth it! The room amenities were as described, and the location was great, not far from downtown Garut. There are also quite a few food options around the hotel, with cafes right and left. A huge plus was getting a room with a direct mountain view. The best!

An affordable hotel, located on the roadside, with a spacious area with various villa types, a calm, cool, and refreshing atmosphere. Complete amenities, and a clean hot tub. Besides breakfast, you also get dinner, fishing equipment, and a voucher for cooked fish. Lots of bonuses. Awesome! I'll probably come back again next time.

Room is beyond expectations, better than photo, location is very easy to reach, spacious and comfortable parking. The room service is top, the cuisine is okay too. Next trip will definitely come back again. 😇

First time in Garut with my 76-year-old mother. Fave is very welcoming to seniors, with its friendly staff, elevator, ambiance, and delicious, fresh food. We thoroughly enjoyed our stay there: the beautiful surroundings, pine trees surrounding the hotel, easy access to tourist attractions, and a wide selection of delicious, affordable cuisine. Top notch.

I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️

Very pleasant. The hotel room was clean, fragrant, and tidy. The service was also good, kind, quite friendly, and efficient.

It was a pleasant stay, the service was really cool, really cool... I didn't expect to get a floating breakfast, I really liked it.

Everything was excellent, from the service, the rooms, the pool, the food, and even the view from the balcony, which offers beautiful natural beauty. Highly recommended.

Silver should be awarded with the best performing hotel staff. Her personality shows remarkable genuine warmth, honesty, and kindness. The best quality of service a hospitality person should have.

The hotel staff was friendly, responsive, and communicative. Despite the low price, the room, service, and cleanliness were excellent. I hope to visit Garut again and stay here again.

It was a truly wonderful stay at the Ramayana Hotel. The views are breathtaking, with views of the mountains, sunrise, sunset, and the lights of Garut city at night.

The atmosphere is quite comfortable. The room is clean. I stayed in the Anggrek room. It's enough for two people. It's not very spacious, but it's comfortable enough for the price. The view from the room is really cool, directly overlooking the mountains, which is very calming. The staff and security are very friendly. Easy access. Thank you 🙏😇

Friendly staff. Helpful front desk. Large, brightly lit rooms, clean hotel, complete and delicious breakfast. Located on a main road.