What do past guests say about Mercure Surabaya Manyar?

Mercure Surabaya Manyar is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Mercure Surabaya Manyar

Name: Mercure Surabaya Manyar
Address: JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116, JL Manyar Kertoarjo No 44, Jawa Timur, 60116, Indonesia
Rating: 8.9

Hotels

8.9

/10

Exceptional

583 reviews

What Guests Say About Their Stay

Bedroom (126)

Bathroom (117)

Staff Friendliness (115)

Ambiance (115)

L***i

8.5

/ 10

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

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M***y

10.0

/ 10

The Mercure Manyar Hotel is spacious and comfortable, with rooms and bathrooms. The breakfast is varied and delicious, and the staff is friendly and welcoming. We hope to stay here again sometime soon.

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M***d

9.4

/ 10

The staff were very friendly and helpful. The room is clean, comfortable, and spacious. The ambiance is nice.

Grant R.

10.0

/ 10

The staff were welcoming, helpful, friendly, and answered our questions well. When we walked into the bedroom, it was aesthetically pleasing with the decor and the high-quality linen. We really enjoyed the buffet breakfast, especially the traditional healthy ginger tea, excellent coffee, fresh fruit, Indonesian food, as well as a variety of cuisine. We would highly recommend this hotel.

Dhona L. W.

10.0

/ 10

The hotel's location is close to many restaurants and neighborhood amenities, such as McDonald's, Family Mart, Pizza Hut, and other convenience stores, making it easy to find food nearby. The hotel's location is also close to healthcare facilities and the Airlangga University campus, making access to these places quick and easy. The service is excellent, and the hotel's ambiance is comfortable. Highly recommended, especially for business trips. The room amenities are excellent (such as a work desk and more than two power outlets).

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In the Area

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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116

Main Facilities

24-Hour Front Desk

Parking

WiFi

Mercure Surabaya Manyar is located in area / city Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Surabaya Manyar

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What's around Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116

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Location

Mercure Surabaya Manyar is located in area / city Mulyorejo.

About Mercure Surabaya Manyar

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Surabaya Manyar is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Surabaya Manyar.

All facilities in Mercure Surabaya Manyar

Fitness Center

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

Kids and Pets

Babysitting

In-room Facilities

Accommodation Policy & General Information in Mercure Surabaya Manyar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Surabaya Manyar	7
Another facilities in Mercure Surabaya Manyar	WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, TV

Frequently asked question in Mercure Surabaya Manyar

What are available facilities at Mercure Surabaya Manyar?

There are top facilites at Mercure Surabaya Manyar such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Surabaya Manyar?

The standard check-in time at Mercure Surabaya Manyar is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Surabaya Manyar?

Mercure Surabaya Manyar is a 4.0-star hotel.

How many floors does Mercure Surabaya Manyar have?

Mercure Surabaya Manyar has 7 floors.

Does Mercure Surabaya Manyar provide parking?

Yes, Mercure Surabaya Manyar provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Surabaya Manyar

Overall Ratings & Reviews Mercure Surabaya Manyar

Traveloka (571)

Other sources (12)

9.0

Exceptional

From 571 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.1

Service and Facilites

9.0

People often mention about Mercure Surabaya Manyar

All

Bedroom (79)

Ambiance (74)

Bathroom (73)

Staff Friendliness (71)

Room Space (67)

Distance to City Center (58)

Surroundings (58)

Hotel Area (58)

Soundproof (53)

Accessibility (52)

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Traveler Reviews Mercure Surabaya Manyar

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Customer reviews

ali b.

Business

10.0

/10

Reviewed 2 day(s) ago

Staying with children who will be attending SNBT 2026. The hotel is easy to reach and clean.

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N***a

Leisure

9.4

/10

Reviewed 4 day(s) ago

It's close to everything you want to go, just walk. There's Indomaret, restaurants, and Gramedia, too. The location is excellent.

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Verified Traveler

Transit

9.7

/10

Reviewed 2 week(s) ago

2 nights for 3 rooms at Mercure, interesting and impressive.

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2 people find it helpful

L***i

Business

8.5

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

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D***a

10.0

/10

Reviewed 4 week(s) ago

The most comfortable hotel, friendly service, clean rooms, top

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Michael J.

9.7

/10

Reviewed 4 week(s) ago

Everything is ok, only parking is difficult.

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I***n

9.4

/10

Reviewed 4 week(s) ago

Thank you for the service. I reserved this hotel for my sister and she's very happy. Thank you

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yos a. n.

Staycation

8.2

/10

Reviewed 4 week(s) ago

Everything was great, but the AC wasn't cold enough even though the temperature and blower were set to maximum. Apparently, it was because the room faced the sun, but even at night, it wasn't as cool as expected for a temperature of 19°C.

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yos a. n.

Staycation

8.2

/10

Reviewed 4 week(s) ago

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S***I

Staycation

9.4

/10

Reviewed 6 week(s) ago

Great ambiance. Booked a superior room, when checked in they said it's under maintenance so they upgraded my room to deluxe without any additional charge.

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Verified Traveler

9.4

/10

Reviewed 6 week(s) ago

Only food is not recommended. We had dinner and the food is overrated. Better to eat in Boncafe with the same price or Sushi Hiro nearby. This hotel is very strategic.

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R***o

Leisure

6.0

/10

Reviewed 7 week(s) ago

Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.

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2 people find it helpful

Heri p.

Staycation

8.7

/10

Reviewed 8 week(s) ago

The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking

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TAUFIQURRACHMAN S.

Leisure

9.4

/10

Reviewed 8 week(s) ago

Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.

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1 people find it helpful

Anton P. C.

9.7

/10

Reviewed 9 week(s) ago

The location is very strategic, clean and comfortable.

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1 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 10 week(s) ago

Good location and close to Pakuwon City

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1 people find it helpful

D***y

Staycation

8.5

/10

Reviewed 13 week(s) ago

Mantaapppooooooppppppppppppppppp

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A***h

9.7

/10

Reviewed 13 week(s) ago

So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too

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1 people find it helpful

a***e

9.7

/10

Reviewed 15 week(s) ago

This is a hotel I’ve wanted to stay at for a long time, and the room truly met my expectations. I was assisted by the receptionist, Ms. Shifa, who was very friendly and provided excellent service🫶. The security staff were also very welcoming. The atmosphere, comfort, and room interior were all outstanding. The breakfast was delicious, especially the Dadar Jagung, it was my absolute favorite. Please keep up the great work. If I have the opportunity, I will definitely come back again. Thank you 💗

1 people find it helpful

Julia I. A.

9.1

/10

Reviewed 16 week(s) ago

Good hotel, but the parking area is not big enough to accommodate many cars

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