Hotel The Celestine Ginza

Hotels
9.4
/10
Exceptional
973 reviews

What Guests Say About Their Stay

Sunarto Surya Hadi

9.7
/ 10
Very satisfied with the service. The Celestine Room was spacious and comfortable. High quality amenities. Will be back.

Cyrille

10.0
/ 10
Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.

FRANCES

10.0
/ 10
Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.

Sinlapakone VK

10.0
/ 10
This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
In the Area
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8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel The Celestine Ginza is a hotel is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel The Celestine Ginza

8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Lobby Hotel The Celestine Ginza
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Location


Hotel The Celestine Ginza is a hotel is located at Ginza.

About Hotel The Celestine Ginza

Hotel The Celestine Ginza is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel The Celestine Ginza is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel The Celestine Ginza.

All facilities in Hotel The Celestine Ginza

Bar, Cafe and Lounge Hotel The Celestine Ginza
Bar, Cafe and Lounge
Entertainment Facility Hotel The Celestine Ginza
Entertainment Facility
Lobby Hotel The Celestine Ginza
Lobby
Accommodation Services Hotel The Celestine Ginza
Accommodation Services
Exterior Hotel The Celestine Ginza
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Hotel The Celestine Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 4400 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, JEA Eco Mark Program

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel The Celestine Ginza
104
Number of floors in Hotel The Celestine Ginza
14
Another facilities in Hotel The Celestine Ginza
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel The Celestine Ginza

What are available facilities at Hotel The Celestine Ginza?
There are top facilites at Hotel The Celestine Ginza such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel The Celestine Ginza?
The standard check-in time at Hotel The Celestine Ginza is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Hotel The Celestine Ginza provide breakfast?
Yes, Hotel The Celestine Ginza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel The Celestine Ginza?
Hotel The Celestine Ginza is a 4.5-star hotel.
How many floors does Hotel The Celestine Ginza have?
Hotel The Celestine Ginza has 14 floors.
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More Reviews from Other Guests in Hotel The Celestine Ginza

9.4
Exceptional
From 964 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location being minutes walk from the main shopping street of Ginza,many restaurants nearby. Excellent staff. Room well designed if on the small size but not unusual for Tokyo. The french toast for breakfast was excellent. Only 100 rooms so feels like a boutique hotel
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very clean, excellent location, friendly staffs
Cyrille
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
FRANCES
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Corrine
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable compact room and bed. Friendly staff.
Sophia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room is clean , service is great . Definitely visit next time
Lawrence
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An addition of a gym would be nice!
Marc
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was very nice with attentive staff.
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
icon-
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel The Celestine Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 964 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location being minutes walk from the main shopping street of Ginza,many restaurants nearby. Excellent staff. Room well designed if on the small size but not unusual for Tokyo. The french toast for breakfast was excellent. Only 100 rooms so feels like a boutique hotel
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very clean, excellent location, friendly staffs
Cyrille
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
FRANCES
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Corrine
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable compact room and bed. Friendly staff.
Sophia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room is clean , service is great . Definitely visit next time
Lawrence
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An addition of a gym would be nice!
Marc
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was very nice with attentive staff.
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
icon-
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Number of reviews per page
20
40