Hotel The Celestine Ginza

Hotels
9.4
/10
Exceptional
745 reviews

What Guests Say About Their Stay

Sunarto Surya Hadi

9.7
/ 10
Very satisfied with the service. The Celestine Room was spacious and comfortable. High quality amenities. Will be back.

Sinlapakone VK

10.0
/ 10
This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.

Jose

10.0
/ 10
Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.

Maria Shello

10.0
/ 10
We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
In the Area
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8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel The Celestine Ginza is a hotel is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel The Celestine Ginza

8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Discover More About Hotel The Celestine Ginza

General


In Tokyo (Ginza)

Location


With a stay at Hotel The Celestine Ginza, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 0.6 mi (0.9 km) from Tokyo International Forum and 1.6 mi (2.6 km) from Tokyo Bay.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ginza Six - 0.4 km / 0.3 mi
Hibiya Park - 0.5 km / 0.3 mi
Old Shimbashi Station - 0.7 km / 0.4 mi
Ginza Wako Building - 0.7 km / 0.4 mi
Tokyo International Forum - 0.9 km / 0.6 mi
Kabuki-za Theatre - 1 km / 0.6 mi
Tsukiji Outer Market - 1.1 km / 0.7 mi
Tokyo Imperial Palace - 1.6 km / 1 mi
National Diet Building - 1.6 km / 1 mi
Imperial Palace East Gardens - 2 km / 1.3 mi
Tokyo Tower - 2.2 km / 1.4 mi
Shiba Park - 2.3 km / 1.4 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM - 2.5 km / 1.6 mi
Chidorigafuchi Park - 2.6 km / 1.6 mi
Sumida River - 2.6 km / 1.6 mi

The preferred airport for Hotel The Celestine Ginza is Haneda Airport (HND) - 19.8 km / 12.3 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Enjoy a satisfying meal at GINZA CASITA serving guests of Hotel The Celestine Ginza. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms


Make yourself at home in one of the 104 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in Hotel The Celestine Ginza

Bar, Cafe and Lounge Hotel The Celestine Ginza
Bar, Cafe and Lounge
Entertainment Facility Hotel The Celestine Ginza
Entertainment Facility
Lobby Hotel The Celestine Ginza
Lobby
Accommodation Services Hotel The Celestine Ginza
Accommodation Services
Exterior Hotel The Celestine Ginza
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Hotel The Celestine Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 4400 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, JEA Eco Mark Program

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel The Celestine Ginza
104
Number of floors in Hotel The Celestine Ginza
14
Another facilities in Hotel The Celestine Ginza
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel The Celestine Ginza

What are available facilities at Hotel The Celestine Ginza?
There are top facilites at Hotel The Celestine Ginza such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel The Celestine Ginza?
The standard check-in time at Hotel The Celestine Ginza is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Hotel The Celestine Ginza provide breakfast?
Yes, Hotel The Celestine Ginza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel The Celestine Ginza?
Hotel The Celestine Ginza is a 4.5-star hotel.
How many floors does Hotel The Celestine Ginza have?
Hotel The Celestine Ginza has 14 floors.
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More Reviews from Other Guests in Hotel The Celestine Ginza

9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
icon-
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Ebrahim
icon-
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Read More
Mehrdad
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Number of reviews per page
20
40

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Lobby 4 Hotel The Celestine Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
icon-
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Ebrahim
icon-
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Read More
Mehrdad
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Number of reviews per page
20
40