Matsue Universalhotel

Hotels
6.6
/10
Pleasant
197 reviews

What Guests Say About Their Stay

YOSHIHIRO

10.0
/ 10
清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
See translation

ヤマモトケイコ

10.0
/ 10
ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
See translation

Richard

10.0
/ 10
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
In the Area
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471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Near Mefu Shrine
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What's around Matsue Universalhotel

471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003
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Lobby Matsue Universalhotel
Lobby 2 Matsue Universalhotel

Discover More About Matsue Universalhotel

General


Near Mefu Shrine

Location


With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute drive of Tamatsukuri Hot Spring and Mefu Shrine. This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.6 mi (1 km) from Shirakata Tenman-gu Shrine.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mefu Shrine - 0.7 km / 0.4 mi
Shirakata Tenman-gu Shrine - 0.7 km / 0.4 mi
Ryusyouji Temple - 0.8 km / 0.5 mi
Shimane Prefectural Art Museum - 1.1 km / 0.7 mi
Shimane Art Museum - 1.1 km / 0.7 mi
Shinjiko Ohashi Bridge - 1.4 km / 0.8 mi
Lake Shinji - 1.4 km / 0.9 mi
Yomegashima Island - 1.8 km / 1.1 mi
Fumon-in Temple - 1.9 km / 1.2 mi
Matsue Jozan Park - 2 km / 1.2 mi
Chidori Minami Park - 2.1 km / 1.3 mi
Matsue History Museum - 2.1 km / 1.3 mi
Matsue Horaenya Denshokan - 2.1 km / 1.3 mi
Matsue Castle - 2.3 km / 1.4 mi
Shiomi Nawate Street - 2.4 km / 1.5 mi

The nearest airports are:
Izumo Airport (IZO) - 24.7 km / 15.3 mi
Yonago Airport (YGJ) - 31.2 km / 19.4 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Dining


At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Rooms


Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

All facilities in Matsue Universalhotel

Lobby Matsue Universalhotel
Lobby
Accommodation Services Matsue Universalhotel
Accommodation Services
Exterior Matsue Universalhotel
Exterior
Others Matsue Universalhotel
Others
Restaurant Matsue Universalhotel
Restaurant

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Parking

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Matsue Universalhotel

Important Note
There may be additional charges, such as accommodation tax and hot spring tax, that you need to pay in local currency at the accommodation. Please refer to your booking voucher for more details.

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, Parking height restrictions apply, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsue Universalhotel
316
Another facilities in Matsue Universalhotel
Breakfast, Buffet breakfast, Free WiFi, Smoking area, 24-hour Receptionist

Frequently asked question in Matsue Universalhotel

What are available facilities at Matsue Universalhotel?
There are top facilites at Matsue Universalhotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Matsue Universalhotel?
The standard check-in time at Matsue Universalhotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Matsue Universalhotel provide breakfast?
Yes, Matsue Universalhotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue Universalhotel?
Matsue Universalhotel is a 3.0-star hotel.
How many rooms are available at Matsue Universalhotel?
Matsue Universalhotel has 316 rooms in total.
See All

More Reviews from Other Guests in Matsue Universalhotel

6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
MAYUMI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。
Tatsuya
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

あの料金で夕食付というのがいい。
Yoshiaki
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。
yukiko
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

受付の方がとても丁寧な対応で良かったです。
コウシン
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大浴場とサウナが利用出来なかったのが、残念でした。
直樹
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

安く泊まれてよかった。
Yuki
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。
Yoshiaki
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
ツヨシ
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

無料の朝夕食は最高。これからも続けてほしい。
美紀
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

接客はよかったです。
YOSHIHIRO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
ヤマモトケイコ
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
ヒデオ
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

料金からすると仕方ないが、もう少し清掃をしてほしい。
キヨコ
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

朝食有料期間であったため、660円のビュッフェ?を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。 部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Matsue Universalhotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
MAYUMI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。
Tatsuya
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

あの料金で夕食付というのがいい。
Yoshiaki
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。
yukiko
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

受付の方がとても丁寧な対応で良かったです。
コウシン
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大浴場とサウナが利用出来なかったのが、残念でした。
直樹
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

安く泊まれてよかった。
Yuki
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。
Yoshiaki
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
ツヨシ
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

無料の朝夕食は最高。これからも続けてほしい。
美紀
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

接客はよかったです。
YOSHIHIRO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
ヤマモトケイコ
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
ヒデオ
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

料金からすると仕方ないが、もう少し清掃をしてほしい。
キヨコ
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

朝食有料期間であったため、660円のビュッフェ?を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。 部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。
Number of reviews per page
20
40