Matsue Universalhotel

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7.0
/10
Pleasant
669 reviews

What Guests Say About Their Stay

Kaori

10.0
/ 10
お値段が安すぎるので このお値段なら大満足です。 食事もとびきり美味しいとは言えませんが無料提供なら良心的です 設備なども古びてはいますが何せこのお値段です。申し分ないです
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Akihiko

10.0
/ 10
2名での宿泊でした。ツインルームですが冷蔵庫開けると歩けない広さではありますが、付いていてよく冷えます。バスルームはやはり狭いですがお湯の出が良く気持ちよく入る事が出来ました。何と言っても夕食と朝食付きのプランで大変満足できる味と量です。信じられない程の格安プランです。夕食は自販機が食堂にあり缶ビール買って十分楽しめます。これで商売成り立つのか?と思うほどリーズナブル。パーキングは別途1,100円かかりますがホテルの立体駐車場でこれも良し。いいホテルだと思います。
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Richard

10.0
/ 10
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
In the Area
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471 Asahimachi, Shimane, Matsue, Chugoku, Japan, 690-0003

Main Facilities

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Laundry
24-hour Receptionist
note: hotel was previously named Matsue Universal Hotel Matsue Universalhotel is a hotel is located at Matsue. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Matsue Universalhotel

471 Asahimachi, Shimane, Matsue, Chugoku, Japan, 690-0003
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Lobby Matsue Universalhotel
Lobby 2 Matsue Universalhotel

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General
Near Mefu Shrine

Location
With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. This spa hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.8 mi (1.2 km) from Lake Shinji.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mefu Shrine - 0.7 km / 0.4 mi
Shirakata Tenman-gu Shrine - 0.7 km / 0.4 mi
Ryusyouji Temple - 0.8 km / 0.5 mi
Shimane Art Museum - 1.1 km / 0.7 mi
Shinjiko Ohashi Bridge - 1.4 km / 0.8 mi
Lake Shinji - 1.4 km / 0.9 mi
Yomegashima Island - 1.8 km / 1.1 mi
Fumon-in Temple - 1.9 km / 1.2 mi
Matsue Jozan Park - 2 km / 1.2 mi
Chidori Minami Park - 2.1 km / 1.3 mi
Matsue History Museum - 2.1 km / 1.3 mi
Matsue Horaenya Denshokan - 2.1 km / 1.3 mi
Matsue Castle - 2.3 km / 1.4 mi
Shiomi Nawate Street - 2.4 km / 1.5 mi
Matsue Gokoku Shrine - 2.5 km / 1.5 mi

The nearest airports are:
Izumo Airport (IZO) - 24.7 km / 15.3 mi
Yonago Airport (YGJ) - 31.2 km / 19.4 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Dining
At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Rooms
Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

All facilities in Matsue Universalhotel

Lobby Matsue Universalhotel
Lobby
Accommodation Services Matsue Universalhotel
Accommodation Services
Exterior Matsue Universalhotel
Exterior
Bedroom Matsue Universalhotel
Bedroom
Others Matsue Universalhotel
Others

Food and Drinks

  • Breakfast
  • Buffet breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Parking

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Matsue Universalhotel

Important Note
There may be additional charges, such as accommodation tax and hot spring tax, that you need to pay in local currency at the accommodation. Please refer to your booking voucher for more details.

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, Parking height restrictions apply, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsue Universalhotel
316
Another facilities in Matsue Universalhotel
Breakfast, Buffet breakfast, Spa, Free WiFi, Smoking area

Frequently asked question in Matsue Universalhotel

What is normal check-in & check-out time at Matsue Universalhotel?
The standard check-in time at Matsue Universalhotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Matsue Universalhotel provide breakfast?
Yes, Matsue Universalhotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue Universalhotel?
Matsue Universalhotel is a 3.0-star hotel.
How many rooms are available at Matsue Universalhotel?
Matsue Universalhotel has 316 rooms in total.
Does Matsue Universalhotel provide parking?
Yes, Matsue Universalhotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Matsue Universalhotel

7.0
Pleasant
From 669 reviews
Cleanliness

6.0

Room Comfort

6.4

Service and Facilites

7.4

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Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Keng Yong
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.
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TORU
icon-
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
icon-
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
icon-
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
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Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
yuki
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

廊下等の空調設備をしっかりしといてほしかった
聖子
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ダニに噛まれました 赤く腫れ上がり 今だにかゆみが治りません 連泊で掃除もお願いしていたのに 床にはゴミがあり バスタオルもなかった。 穴が空いていたのか 紙で壁に貼っていた。 天井には壊れたスプリンクラー か緑のガムテープでグルグル巻きに貼ってあった。 安くても ダニやトコジラミはダメでしょ 不衛生で気持ち悪かった
ASHIE
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

悪い点 ◉受付スタッフが、無表情で説明しあまり好印象ではなかったが、自分だけそう思っていたのかと思ったら、受付を離れた後同行者も『感じが悪いね』と言っていた。 ◉部屋のトイレに毛が落ちていた。 ◉朝食の機械で作るカプチーノが変な味がしたので飲むのを辞めた。 ◉受付の時点で風呂に行く際はロッカー100円(返却される)かかる事を教えて頂けると有難い。 良い点 ◎当日予約で格安で取れたのは有難い。 ◎格安なのに朝食バイキングは良い ◎大浴場の女子の入口が暗証番号付きなのは防犯対策として嬉しい。 ◎サウナ付きは嬉しい。
HIROKI
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

価格相応
JUNICHIROU
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

部屋に髪の毛が残ってたり、壁紙が剥がれたままなのはいかがなものかと
MAKI
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

朝食と夕食についてはサービスなので期待していませんでしたが、夕食のカレーライスが普通においしかったです。今回は連泊したのですが、日替わり定食が飽きなくてよかったです。 朝夕ともサラダバーとドリンクバーがありました。 大浴場が改装されたのもよかったです。女湯は洗い場が3人分しかないので、時間帯によっては混みますが… 部屋のエアコンもよく効きましたし、コスパは良かったと思います。また次回も利用したいと思います。
Yoko
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ホテル入口まで、まず階段を下りて入るとまた階段で上がりフロントへ行かないといけない。 スロープ等がないので足が不自由な人、荷物が多いと不便に感じる。 エレベーターの1つが接触不良?だったのか通常9名乗れるはずが4名乗るとブザーが鳴って乗れないという場面があった。 利用時期によってはかなり混み合う為、エレベーターも待つ必要がある。 また大浴場が15階にあり、女性は暗証番号を1階フロントでもらってから入るようになる。大浴場も広くないので時間帯によって脱衣所(ロッカー)も大浴場内(洗い場4か所程度)も混み合い待たないといけない。。 客室は清掃してたとは思うが、目の着くところに違う日に宿泊された方の朝食券が落ちていたのが少し気になった。 フロントスタッフの対応は丁寧だったと思う。
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oikawa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

温泉もあり朝食も美味しかった。ただフロントまで階段なのでスーツケースを運ぶのが大変でした。
EMI
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

駅近は便利。スタッフの対応は良い。ただ部屋掃除が行き届いていない。室内が埃っぽい。レースのカーテンが破れている、ライトの電球がない、等修繕が行き届いていない。エアコンの故障等で部屋を2回変更になった。
アイコ
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wi-Fiが部屋で使えるようになっていて良かった。 大浴場も再開したので、行ってみたが女風呂は洗うところが3つのみ。 風呂も洗い場も狭いため、あとから来た人が待ってないといけない状態。 待ってるので早くしないと、と気持ちも焦り、ゆっくり入れなかった。 風呂入り口で入力する番号を小さいおみくじのような紙でフロントで渡されたが、落としてしまいそう。風呂場の換気があまりように感じた。 ご飯つきで、お安く泊まれるので文句言えないが、次回に期待します。
Risako
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

設備は少々古いですが、清潔でした。 夕食が着くホテルは珍しいので助かりました。 夕食利用されている方多かったです。
izumi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

立地も値段も最高です。大浴場がリニューアルしていて、利用しました。きれいで快適でした。エレベーターが3機もあり、速いのもお気に入りです。
MAYUMI
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

とても安くて助かりましたが、食事や設備は許容できるギリギリでした
KAI
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

今回は大浴場がオープンしていたことが良かったです。オープンしたてということで大浴場はキレイでした。部屋もシングルにしては広めでした。 また、夕食、朝食がついているところも良かったです。 値段の割に上記が良かったので満足ですが、清掃はちょっと雑なのかなと思いました。 ホテルスタッフの対応は良かったです
Number of reviews per page
20
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Exterior 4 Matsue Universalhotel

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