Sutton Place Hotel Ueno

Hotels
7.9
/10
Pleasant
267 reviews

What Guests Say About Their Stay

JARUWAN KHANTHAWONG

9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
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Wannita J.

8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
See original

sujin k.

10.0
/ 10
Convenient, clean rooms, good service too.
See original

Tom

10.0
/ 10
This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.

Hardeep

10.0
/ 10
Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
In the Area
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7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

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WiFi
Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
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What's around Sutton Place Hotel Ueno

7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
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General


Near Ueno Park

Location


With a stay at Sutton Place Hotel Ueno, you'll be centrally located in Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. This hotel is 0.5 mi (0.7 km) from Ueno Park and 2.4 mi (3.9 km) from Tokyo Dome.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ameyoko Shopping District - 0.6 km / 0.4 mi
Ueno Park - 0.7 km / 0.5 mi
Tokyo National Museum - 0.9 km / 0.5 mi
Kitchen Town - 0.9 km / 0.6 mi
Ueno Zoo - 1 km / 0.6 mi
University of Tokyo - 1.4 km / 0.9 mi
Akihabara Electric Town - 1.6 km / 1 mi
Nippori Textile Town - 1.6 km / 1 mi
Kaminarimon Gate - 1.7 km / 1 mi
Sensoji Temple - 1.8 km / 1.1 mi
Yoshiwara Shrine - 1.9 km / 1.2 mi
Asakusa Shrine - 1.9 km / 1.2 mi
Sumida River - 2.2 km / 1.4 mi
Yanaka Ginza Shopping Street - 2.4 km / 1.5 mi
LaQua Tokyo Dome City - 3 km / 1.9 mi

The nearest airports are:
Haneda Airport (HND) - 25.6 km / 15.9 mi
Narita Intl. Airport (NRT) - 79.8 km / 49.6 mi

The preferred airport for Sutton Place Hotel Ueno is Narita Intl. Airport (NRT).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Rooms


Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Sutton Place Hotel Ueno

Lobby Sutton Place Hotel Ueno
Lobby
Accommodation Services Sutton Place Hotel Ueno
Accommodation Services
Others Sutton Place Hotel Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Sutton Place Hotel Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
16:30 - 00:00
Check-out:
Before 11:00

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Contactless check-in is available, No elevators

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:30 - 00:00 - to 11:00
Available rooms at Sutton Place Hotel Ueno
50
Number of floors in Sutton Place Hotel Ueno
11
Another facilities in Sutton Place Hotel Ueno
Smoke-free area, Safety deposit box, Free WiFi, Luggage storage

Frequently asked question in Sutton Place Hotel Ueno

What are available facilities at Sutton Place Hotel Ueno?
There are top facilites at Sutton Place Hotel Ueno such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno is a 2.5-star hotel.
How many floors does Sutton Place Hotel Ueno have?
Sutton Place Hotel Ueno has 11 floors.
How many rooms are available at Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has 50 rooms in total.
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More Reviews from Other Guests in Sutton Place Hotel Ueno

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (222)
7.8
Pleasant
From 222 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
I-Chi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Dexter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Overall pretty good experience. The blinds was letting in light when the sun rises even though it's closed. There's little areas where the light goes through. No room cleaning for consecutive night stay. Also self service to get new towels and amenities and you'll have to throw away trash daily. About 5-8 mins walk to Ueno station which is convenient. There's also 7-11 and Family mart nearby. Staff are friendly and polite. Easy check-in and check-out.
Read More
Dean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Road noise, and curtins let alot of light through but still i nice friendly place to stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sutton Place Hotel Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (222)
7.8
Pleasant
From 222 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
I-Chi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Dexter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Overall pretty good experience. The blinds was letting in light when the sun rises even though it's closed. There's little areas where the light goes through. No room cleaning for consecutive night stay. Also self service to get new towels and amenities and you'll have to throw away trash daily. About 5-8 mins walk to Ueno station which is convenient. There's also 7-11 and Family mart nearby. Staff are friendly and polite. Easy check-in and check-out.
Read More
Dean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Road noise, and curtins let alot of light through but still i nice friendly place to stay
Number of reviews per page
20
40