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Emara Ole-sereni
Hotels
8.2
/10
Very Good
93 reviews
What Guests Say About Their Stay
Christian
10.0
/ 10
Great room, service, front desk staff (Hussain & Milka), good restaurant, great room view.
Faith
10.0
/ 10
I had a nice view of the National park. Also enjoyed dinner on the 3rd floor restaurant.
Rakesh
10.0
/ 10
Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
In the Area
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Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Available Room Types in Emara Ole-sereni
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What's around Emara Ole-sereni
Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
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Discover More About Emara Ole-sereni
General
In Nairobi (Lang'ata)
Location
With a stay at Emara Ole-sereni in Nairobi (Lang'ata), you'll be steps from Nairobi National Park and 9 minutes by foot from The Nextgen Mall. This luxury hotel is 12 mi (19.3 km) from Thika Road Mall and 3.1 mi (4.9 km) from The GoDown Arts Centre.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Nairobi National Park - 0.1 km / 0.1 mi
The Nextgen Mall - 0.7 km / 0.5 mi
African Heritage House - 3.3 km / 2 mi
The GoDown Arts Centre - 4.6 km / 2.8 mi
Nyayo National Stadium - 5.4 km / 3.4 mi
Strathmore University - 5.8 km / 3.6 mi
Kenya Railway Golf Club - 6.2 km / 3.9 mi
Bomas - 6.3 km / 3.9 mi
Uhuru Park - 6.5 km / 4 mi
Central Park - 6.6 km / 4.1 mi
Nairobi Gallery - 6.6 km / 4.1 mi
Nairobi Railway Museum - 6.7 km / 4.2 mi
Parliament Building - 6.9 km / 4.3 mi
Times Tower - 7 km / 4.3 mi
Kenyatta Mausoleum - 7 km / 4.4 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 9.4 km / 5.8 mi
Jomo Kenyatta Intl. Airport (NBO) - 15.7 km / 9.7 mi
Facilities
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 486 square feet (45 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Dining
Grab a bite to eat at Acacia, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 148 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
All facilities in Emara Ole-sereni
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
General
- Banquet
- Ballroom
- Reception hall
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Porter
- 24-hour Receptionist
- Concierge
Transportation
- Secure parking
- Storage
- Valet parking
Things to Do
- Spa
- Outdoor pool
Food and Drinks
- Breakfast
- Snack bar
Business Facilities
- Conference rooms
- Business center
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
Public Facilities
- Safety deposit box
Accommodation Policy & General Information in Emara Ole-sereni
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- The seasonal pool will be open from April to September.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 10:00
- Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emara Ole-sereni | 148 |
Number of floors in Emara Ole-sereni | 1 |
Another facilities in Emara Ole-sereni | Banquet, Ballroom, Reception hall, Smoking area, Terrace |
Frequently asked question in Emara Ole-sereni
What are available facilities at Emara Ole-sereni?
There are top facilites at Emara Ole-sereni such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emara Ole-sereni?
The standard check-in time at Emara Ole-sereni is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Emara Ole-sereni provide breakfast?
Yes, Emara Ole-sereni provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emara Ole-sereni?
Emara Ole-sereni is a 5.0-star hotel.
How many floors does Emara Ole-sereni have?
Emara Ole-sereni has 1 floors.
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More Reviews from Other Guests in Emara Ole-sereni
Overall Ratings & Reviews Emara Ole-sereni
Other sources (93)
8.2
Very Good
From 93 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
8.4
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Traveler Reviews Emara Ole-sereni
Number of reviews per page
20
40
Top reviews
Christian
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great room, service, front desk staff (Hussain & Milka), good restaurant, great room view.
Faith
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I had a nice view of the National park. Also enjoyed dinner on the 3rd floor restaurant.
Robert
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I was not able to use the rooftop bar area either day of my stay because of special events, which I think are quite frequent these days.
Very disappointing because the rooftop bar was a big part of my reason for choosing to stay at Emara.
Michelle
Business Family
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The room was hot. The 1st night there was a very loud party lasting late into the night. No sleep to be had until after 11pm. The wait staff could not explain the menu. Bathroom very small. Water dripping in sink.
Rafik
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great place
Great place
Nethra
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Great location. cannot fault the service here. Had a great time.
Rakesh
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Adam
Business
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Nice rooms, good food, beautiful views from the rooftop terrace
TATA
Business and Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The property is state of the art with welcoming,courteous and highly professional team.
Elysee
Business
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The staff and the style of the hotel
Stella
Business
2.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
That is the worse business hotel I have ever stayed !
Sau man
Business
2.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Extremely Disappointing – We Left Mid-Stay Despite No Refund
I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests.
The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay.
Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
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Sean
2.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport.
If you complain they miraculously can't speak English properly or understand you.
Don't waste your money go somewhere else like JW Marriott or Kempinski
Read More
CLEOPHAS
Business
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Amazing hotel, friendly staff and professional service
John
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get.
Staff are nice and friendly but not the quickest!
Rooms have nice views with comfy bed and bathroom. WiFi fast.
All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
Business
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home.
The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided.
The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat.
What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat.
Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
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Daniel
Leisure
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The place was what I expected!
Esther
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
David
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
Steve
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
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Number of reviews per page
20
40
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