Grand Hotel Amrâth Amsterdam

Unfortunately it was quite hot whilst we were there, and the hotel doesn't have Air-conditioning, so we didn't sleep for the first few nights. Also, the pool and spa were closed, which seemed crazy in the middle of summer. The hotel is stunningly beautiful thought, such vintage charm.

Excellent location, helpful staff, great breakfast, large rooms.

3.5 ⭐️I have mixed feelings about our stay at this hotel. Beautiful architecture and nice staff but felt we paid way too much for so few amenities available. Stayed for 3 nights in May. Location was convenient to the train station. The building is gorgeous…a little bit of a strange layout, but it has such amazing design elements. Our room was cute and had a great view of the canal, but it wasn’t getting cool enough in the heatwave that was occurring. The staff offered to move us to a different room, and it was much cooler. The staff were all so pleasant, except for one person who berated my husband for trying to go to breakfast. He was unaware that I hadn’t purchased the breakfast option, and felt they made a un unnecessary scene about it. I had big issue with the amenities…or lack there of. WiFi was pretty much nonexistent. I figured I would just go use the “business center”, however I couldn’t find it and none of the staff I asked had any idea about one. There were no USB outlets in the room to charge devices. I did not buy an outlet adapter prior to the trip because the front desk was supposed to have them (as stated in their hotel info), but they were out. They did offer to charge my phone in a back office. Finally on the next to last day of our stay, I was able to get to a place to purchase my own outlet adapter. The other huge disappointment, was when we went to use the pool only to discover that it, along with the hot tub and steam room, were “out of order.”

Room size was huge! Really tall ceilings. I’m not a fan of the shower in bathtub but quality was great. Love the decor of the building. As it is the old shipping Company building in Amsterdam you have to expect the decor to be traditional and heritage style as is the appearance of the building. Good stay. Close to cool areas for eating

The hotel is a jaw dropping early twentieth century architectural marvel. Walking up the stairs and seeing the stained glass ceiling at the top felt like living history. Not only that, but the staff was personable and very helpful and attentive, the room was clean, airy, quiet, and comfortable, and the breakfast each morning was fantastic. If I could give extra stars I would.

A beautiful old-world hotel with incredible character. The atmosphere was timeless, and the staff and service were absolute perfection from start to finish. Highly recommend for anyone looking for a memorable, classic stay

Unable to control AC temperature to my preference Had to change rooms from pre Mimi room to lower grade room

Be advised this is a Historic building and not great for anyone with mobility issues the 8 high entry steps without hand rails could be an issue for some they were for my 80 yr old mother, also the emergency stairs inside the hotel which has only 1 very slow elevator are very steep and narrow. I booked 2 deluxe canal view rooms but was given one room on the first floor and a second which I suspect was not a deluxe on the 3rd floor so our family was separated. We stayed only 1 night so we didn’t feel we needed to make a fuss about it but the situation should not have happened in the first place. It’s not near any of the museums so a taxi ride ($30-$50 ea way) was needed to get to many of the attractions we wanted to see but if you are wanting to be close to the train station it’s a great location. The breakfast was way to $$$ so we found many eateries within walking distance but the area is very dirty trash everywhere homeless sleeping in the alley ways and bridges.

Free mint ni bar soda and mineral waters with coffee and tea machines in the room

Great Location!

Incredible historic building moments from grand Station

Really cool building, good location, staff all really nice and helpful.

We had a fantastic stay at the Grand Hotel. The location was excellent, making it easy to walk to the main attractions, restaurants and Amsterdam Central Station. The staff were extremely friendly and helpful throughout our stay, always happy to answer questions and offer assistance. Our room was clean, the bed was very comfortable, and everything we needed was provided. Overall, it was a great experience and I wouldn’t hesitate to stay here again or recommend it to anyone visiting Amsterdam.

Great

Our stay at this hotel was absolutely wonderful from beginning to end. The staff was incredibly welcoming, professional, and always ready to help with a smile. Check-in was quick and seamless, making us feel right at home as soon as we arrived. The room was spotless, spacious, and beautifully maintained, with a very comfortable bed and all the amenities we needed. The hotel’s facilities were excellent, and every area was clean and well cared for. We especially appreciated the attention to detail and the relaxing atmosphere throughout our stay. The location was also perfect, making it easy to explore the surrounding area while still enjoying a peaceful and comfortable place to return to each day. What truly made this hotel stand out was the exceptional customer service. Every staff member we encountered went above and beyond to ensure we had a great experience. We couldn’t have asked for a better stay and would highly recommend this hotel to anyone looking for outstanding service, comfort, and value. We will definitely be returning on our next visit!

Very nice hotel, lots of old world charm.

I have stayed at this hotel about five times over the last few years. Lovely location and great staff and a unique historic property which I love as I like boutique historic hotels. Just lovely.

No complaint. Job well done.

We booked this hotel because it had a swimming pool. On arrival we found out it was out of order. There was also no water at all in any of the rooms or public areas on the day of our arrival so we couldn’t wash or use the toilet and the staff did not provide any updates despite confirming they would let us know when it was fixed. The room was dusty in places, the beds poor and certainly not a 5 star hotel. Breakfast was the only good part.

Very unique property with lots of history. Would have liked to read more about it. Tea and coffee brought to room in evening was a nice touch and free mini bar. Swimming pool was out of action which was disappointing (but Expedia who didn't tell us rather than hotel and the hotel did have a work-around in place to go to a neighbour hotel). We arrived before check in and left luggage, then returned to see if we could check in early (couldn't) then again to check in; each time, quite a wait to be seen to which was frustrating. Staff very friendly. Shower was poor and could have done with a fully frosted door on bathroom as sharing room with my son and better door.