Reef View Hotel

Staff was super nice. Rooms were very clean.

Good service but hotel room wasn’t vacuumed and cleaned properly. I even saw a cockroach in the bathroom. Probably won’t choose stay there if go again:(

Reef View Hotel + Wotif.com We booked RVH from Feb 8 to Feb 12. If it was possible, we would like to check out IMMEDIATELY ( Feb 10 ). When we walked into the room there was water leaking from the refrigerator and had seeped all over the fully carpeted room. Over the last 2 days the smell of the soaked carpet become unbearable. Today we spoke to Sam at the Guest Services, who promised to change our room. We returned after a tiring afternoon to check at the reception if anything had been done. A non English speaking person ( possibly Japanese ) failed to understand a word, while the other 2 locals preferred to ignore us. Now we're back in the room and after reaching out on the phone which is normally not answered before 10 minutes or not at a5. Out of the 4 odd in house restaurants, hospitality, service...and other basic services are non-existent, not to mention inedible food. We're paying almost $ 400 ++ per night, breakfast is an additional $ 50 per person. Our return flight to Brisbane isn't till the 12th. It seems most of the restaurants and the hotels are under staffed, and the majority of them are non English speaking residents. A lowly staff I spoke to casually in the lobby, said that this place has managers managing managers but very few people who do the actual work. I'm 75 year old and have been around the world several times and am close to have been to almost 100 countries.

Room smelt of mould. We found it in several places in the room. We got moved to another room that had mould issues as well. Staff cleaned this for us. Staff were courteous and helpful, however rooms need a big overhaul.

The view from our room was fabulous. Staff were friendly and attentive. Bathroom is ready for an update, but everything clean & in working order.

Room was amazing. Clean service. Breakfast is so fabulous. Friendly staff!

The view was the best thing a long with the cockatoos. The food was under average and over priced. On Sunday $118 for 2 people to eat brekky and they dare to serve CANOLA spread. What is this? Poison that boomers eat. Seriously, the pastries were old and I think again made for boomers that have lost all of their taste buds. The bread choices is what...wonder white...and multi grain...again this isn't even real food. Cage eggs...okay they had avocado but it wasn't seasoned properly. Anything baked was inedible. The room itself..basic and feels dated. The design of the bathroom is classic early 2000s or even late 90s. Staff were friendly which is a plus but other than that I wouldn't really rate it, other than it was clean. I slept well despite the slamming doors from other rooms is quite loud. 4 starts is mainly for the view, cleanliness and staff friendliness. Otherwise, next time I'll try somewhere else.

Good stay Hamilton island very expensive

Breakfast every day least 20 minutes waiting for table .,bathroom with mould and dirty carpets

Nice hotel for what we needed The lounge bar was very dirty and n Ed’s a makeover

Hotel is very basic, with huge amounts of customers being transferred in and out. Very commercial. But the price is good for Hamilton Island and never in the room anyway. Beds and pillows comfortable. Clean but needs a renovation, especially the bathrooms

Clean room, friendly a d professional staff. The view from the room was fantastic. Loved our stay.

Room was very clean, staff were very friendly and helpful. Location is wonderful.

Yes just what I expected.

Clean room great view and east checkin and checkout

Facilities are gross. In need of a deep clean. The pools are dirty and in dire need of refreshing. The beds are hard and the furniture is worn. The maid service also does the bare minimum. Despite the views being spectacular I would not recommend this hotel.

Great location with fantastic views

Room was nice most staff were good.

Clean room | Friendly staff and support efficient | Breakfast buffet is amazing and kids eat free buffet great | Central location | onsite pool and drink service | this is my third time staying at the hotel and it’s been amazing once again

The location and view were outstanding.