Hotel Neutor Express

Hotels
6.9
/10
Pleasant
335 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Rose
10.0
/ 10
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Abigail
10.0
/ 10
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
In the Area
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Neutorstrasse 9, Salzburg, Salzburg Stadt, Austria, 5020

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Neutor Express is located in area / city Salzburg.
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What's around Hotel Neutor Express

Neutorstrasse 9, Salzburg, Salzburg Stadt, Austria, 5020
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Discover More About Hotel Neutor Express

Location


Hotel Neutor Express is located in area / city Salzburg.

About Hotel Neutor Express

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neutor Express.

With all facilities offered, Hotel Neutor Express is the right place to stay.

All facilities in Hotel Neutor Express

Others Hotel Neutor Express
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk
  • Tours

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting rooms
  • Conference center

Things to Do

  • Shops

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Neutor Express

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Hotel Neutor Neutorstraße 8.]. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Neutor Express
45
Number of floors in Hotel Neutor Express
4
Another facilities in Hotel Neutor Express
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Hotel Neutor Express

What are available facilities at Hotel Neutor Express?
There are top facilites at Hotel Neutor Express such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neutor Express?
The standard check-in time at Hotel Neutor Express is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Neutor Express provide breakfast?
Yes, Hotel Neutor Express provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Neutor Express have?
Hotel Neutor Express is a 3.0-star hotel.
How many floors does Hotel Neutor Express have?
Hotel Neutor Express has 4 floors.
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More Reviews from Other Guests in Hotel Neutor Express

Overall Ratings & Reviews Hotel Neutor Express

Traveloka (1)
Other sources (334)
7.0
Pleasant
From 334 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Neutor Express

Number of reviews per page
20
40
Top reviews
Christo
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Front desk is unprofessional and rude.
Hakim
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was so good.
Trung Minh
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Witchious
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
GRAHAM
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Karin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great!
Denis
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Read More
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice to have the balcony an be close to the old city
Keith
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
Read More
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Read More
Jack
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Iris
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property conditions are very poor. Building is not well maintained.
Deb
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is a horrible place to stay- there were bleach stains on the carpet, rust in the shower track, broken tiles, balcony door that didn’t latch- I tried to contact the person in charge and never got a reply back- we did not stay here after seeing the condition of the rooms- the pictures on Hotels.com are not true
Verified traveler
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Sharon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was clean, staff were very helpful snd flexible with check in time
Kevin
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The reception is across the road at a different address, the staff were slow to respond and seemed overwhelmed with paperwork duties. Breakfast was ok.
Alida
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location to Altstadt-Lehel!
Twyla
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It is very basic. The bed is hard and room does not have temperature control. The size of room is big.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Neutor Express

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Neutor Express

Traveloka (1)
Other sources (334)
7.0
Pleasant
From 334 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Neutor Express

Number of reviews per page
20
40
Top reviews
Christo
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Front desk is unprofessional and rude.
Hakim
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was so good.
Trung Minh
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Witchious
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
GRAHAM
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Karin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great!
Denis
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Read More
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice to have the balcony an be close to the old city
Keith
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
Read More
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Read More
Jack
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Iris
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property conditions are very poor. Building is not well maintained.
Deb
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is a horrible place to stay- there were bleach stains on the carpet, rust in the shower track, broken tiles, balcony door that didn’t latch- I tried to contact the person in charge and never got a reply back- we did not stay here after seeing the condition of the rooms- the pictures on Hotels.com are not true
Verified traveler
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Sharon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was clean, staff were very helpful snd flexible with check in time
Kevin
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The reception is across the road at a different address, the staff were slow to respond and seemed overwhelmed with paperwork duties. Breakfast was ok.
Alida
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location to Altstadt-Lehel!
Twyla
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It is very basic. The bed is hard and room does not have temperature control. The size of room is big.
Number of reviews per page
20
40