Hotel Neutor Express

Terrible experience. When we arrived, I noticed there was a sign advertising a free bus pass for the city and surrounding areas. When I inquired about this pass the woman at the front desk said “I wouldn’t do that, everything you need is in walking distance, it’s only useful if you need to leave the city”. I replied that we were going be leaving the city for some activities, and we were hoping to visit a pool which was a little further from walking distance, so the pass would be helpful. I was met with rude and sarcastic remarks and said if I want to do activities outside the city I should just “book a tour.” She would not give us the free buss pass that was advertised on the front desk. The next day, another staff member was working and happily gave us the passes when asked for them. This hotel is also very dirty, not well maintained and is on a very busy street corner so you will not get much peace since there is no air conditioning and you will need to leave the window open at all times. The “double bed” is 2 twin beds pushed together on very flimsy mattresses which always separated whenever my partner or I rolled over in bed. The hotel is close to a lot of tourist attractions, however it is just not worth it. Very disappointed.

Nothing the place was disgusting dirty and things crawling all over the floor and bed and the bath was full of hair never again and I definitely wouldn't recommend it

The location close to the Old Town was excellent; nothing else to recommend it…

La ubicación buena, pero el hotel necesita renovación , el desayuno excelente al igual que el personal

Très bien située, propre et personnels acceuillant. Seul petit hic le wifi plant souvent, pas une tragédie mais un peu tannant.

A free complimentary bus ticket in and around the city for the duration of your stay, dry useful!

Decent location good walking distance

Our visit started with a broken elevator, so carrying all our luggage up to the 4. Floor was a bit of a hassle. Once we got to our room, we were pleasantly surprised. Room was huge, with an even bigger balcony and a beautiful view. Everything was basic but we didn’t really needed much. Bed was comfortable.

This Hotel is basic and rooms a little bit old but it is clean, there are not big amenities, so for a couple nights its working. Near from old town around 10 minutes walk however there are public transport in front . The receptionist are kind and helpful. The bed comfortable and heating was ok. I think the one bad thing it was shower door it was difficult to close.

Everything was good

A Good Stay in the Center of the City with Just 1 min to the Bus Stop

Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.

Bed was comfy and clean. Room is bare minimum. .

I stayed here with my family for two nights. The room was spacious and came with a balcony and two bathrooms, which was convenient. Most of the staff were friendly. However, the hygiene and maintenance were disappointing. One of the tumblers provided was dirty, and only two were supplied despite the room being advertised for 3-4 guests. There was no kettle or refrigerator in the room. The radiators and one of the lamps were not working, and the hand wash and body wash were incorrectly placed. The coating on the shower head was peeling, which could potentially cause injury. Breakfast was not included and required an additional payment.

2 star hotel close to the Cathedral

The room was cleaned every day. Easy check in and check out.

The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.

The room (109) was pretty awful. Gross, in fact. Weathered. Soiled. Stained. Broken.

Not bad

The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.