Sofia Balkan Palace

Hotels
8.4
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

PRAFUL

10.0
/ 10
We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.

Ruth

10.0
/ 10
The hotel is in the very heart of Sofia, close to the main Station and many landmarks. It was really easy to move around and a safe area too. Vitosha Bulevard is just 2 minutes down the road, full of restaurants and shops. The room was excellent, spacious and the bed comfortable. The shower was heaven and they use an outstanding brand for their gel, shampoo, body lotion, etc. Shout out to the girls in the bar at night, very patient and handling diffiuclt customer with so much grace. Thanks to all the staff that made me feel so good on my birthday and treated me like a princess. Thanks all, I will be back for sure!

Anamarie

10.0
/ 10
The entire hotel was AMAZING!!! Everything was wonderful, staff, the car service, breakfast, vicinity of hotel, metro (although, we didn't use; it's right outside the front door) etc. I traveled with my 13-year old daughter and it was situated in a safe location. I highly recommend staying here if you are visiting Sofia!
In the Area
See Map
5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofia Balkan Palace

5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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Lobby Sofia Balkan Palace
Lobby 2 Sofia Balkan Palace

Discover More About Sofia Balkan Palace

Location


Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia.

About Sofia Balkan Palace

From business event to corporate gathering, Sofia Balkan Palace provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Sofia Balkan Palace will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but Sofia Balkan Palace welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Sofia Balkan Palace is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sofia Balkan Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofia Balkan Palace.

All facilities in Sofia Balkan Palace

Bar, Cafe and Lounge Sofia Balkan Palace
Bar, Cafe and Lounge
Functional Hall Sofia Balkan Palace
Functional Hall
Common Space Sofia Balkan Palace
Common Space
Lobby Sofia Balkan Palace
Lobby
Exterior Sofia Balkan Palace
Exterior

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Things to Do

  • Garden
  • Outdoor facilities
  • Shops

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Limited parking
  • Bicycle rental

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Ballroom
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sofia Balkan Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sofia Balkan Palace
241
Number of floors in Sofia Balkan Palace
6
Another facilities in Sofia Balkan Palace
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Sofia Balkan Palace

What are available facilities at Sofia Balkan Palace?
There are top facilites at Sofia Balkan Palace such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofia Balkan Palace?
The standard check-in time at Sofia Balkan Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sofia Balkan Palace provide breakfast?
Yes, Sofia Balkan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sofia Balkan Palace have?
Sofia Balkan Palace is a 5.0-star hotel.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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More Reviews from Other Guests in Sofia Balkan Palace

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (1,003)
8.4
Very Good
From 1,003 reviews
Cleanliness

8.4

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
j. michael
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not use
Tugce Nur
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Run down rooms
Zoe
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff offered a “free upgrade” to a junior suit, we had to wait an extra hour and a half for our room to be ready. When we got given our room the room did not look like pictures at all. Yes it was bigger but the “upgraded” room was outdated, dirty, and to be honest creepy. It was like the rest of the hotel had been refurbed apart from this room, it was hidden away down one of the corridors. The room also had an issue with a loud buzzing sound, which we complained about and thankfully we got moved to our original room booking. I don’t know how staff thought it was an upgrade. The standard room was fine, and lovely, looked like the pictures. Do not book the junior suit.
Read More
Karl
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking is a bit of a issue, multi-storey car park near by is the best option, Room was not ready at 3pm check in time. Very central hotel so location was perfect.
PRAFUL
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.
Read More
Doug
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
James
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ideally-located at the centre of Sofia. The hotel is nice with good facilities, although just check you are not in a room next to the lifts as that can be a bit noisy.
Ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is in the very heart of Sofia, close to the main Station and many landmarks. It was really easy to move around and a safe area too. Vitosha Bulevard is just 2 minutes down the road, full of restaurants and shops. The room was excellent, spacious and the bed comfortable. The shower was heaven and they use an outstanding brand for their gel, shampoo, body lotion, etc. Shout out to the girls in the bar at night, very patient and handling diffiuclt customer with so much grace. Thanks to all the staff that made me feel so good on my birthday and treated me like a princess. Thanks all, I will be back for sure!
Read More
Mariana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and location.
Luke
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice, large room
Anamarie
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The entire hotel was AMAZING!!! Everything was wonderful, staff, the car service, breakfast, vicinity of hotel, metro (although, we didn't use; it's right outside the front door) etc. I traveled with my 13-year old daughter and it was situated in a safe location. I highly recommend staying here if you are visiting Sofia!
Yeomon Emily
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, excellent service. Very good hotel
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia
Todorka
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Dust on light fixtures
Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Todorka
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff
khaled
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was okay, spacious and fancy But the pillow cases are teared up, found some hair in the towels, and the light and curtains control is not the best, the room didn’t had the perfect sound proof windows or doors as i can hear people in the corridor talking, also i could hear the sirens from the streets
Nina
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Read More
vered
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

perfect location. clean & comfortable.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sofia Balkan Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (1,003)
8.4
Very Good
From 1,003 reviews
Cleanliness

8.4

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
j. michael
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not use
Tugce Nur
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Run down rooms
Zoe
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff offered a “free upgrade” to a junior suit, we had to wait an extra hour and a half for our room to be ready. When we got given our room the room did not look like pictures at all. Yes it was bigger but the “upgraded” room was outdated, dirty, and to be honest creepy. It was like the rest of the hotel had been refurbed apart from this room, it was hidden away down one of the corridors. The room also had an issue with a loud buzzing sound, which we complained about and thankfully we got moved to our original room booking. I don’t know how staff thought it was an upgrade. The standard room was fine, and lovely, looked like the pictures. Do not book the junior suit.
Read More
Karl
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking is a bit of a issue, multi-storey car park near by is the best option, Room was not ready at 3pm check in time. Very central hotel so location was perfect.
PRAFUL
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.
Read More
Doug
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
James
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ideally-located at the centre of Sofia. The hotel is nice with good facilities, although just check you are not in a room next to the lifts as that can be a bit noisy.
Ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is in the very heart of Sofia, close to the main Station and many landmarks. It was really easy to move around and a safe area too. Vitosha Bulevard is just 2 minutes down the road, full of restaurants and shops. The room was excellent, spacious and the bed comfortable. The shower was heaven and they use an outstanding brand for their gel, shampoo, body lotion, etc. Shout out to the girls in the bar at night, very patient and handling diffiuclt customer with so much grace. Thanks to all the staff that made me feel so good on my birthday and treated me like a princess. Thanks all, I will be back for sure!
Read More
Mariana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and location.
Luke
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice, large room
Anamarie
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The entire hotel was AMAZING!!! Everything was wonderful, staff, the car service, breakfast, vicinity of hotel, metro (although, we didn't use; it's right outside the front door) etc. I traveled with my 13-year old daughter and it was situated in a safe location. I highly recommend staying here if you are visiting Sofia!
Yeomon Emily
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, excellent service. Very good hotel
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia
Todorka
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Dust on light fixtures
Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Todorka
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff
khaled
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was okay, spacious and fancy But the pillow cases are teared up, found some hair in the towels, and the light and curtains control is not the best, the room didn’t had the perfect sound proof windows or doors as i can hear people in the corridor talking, also i could hear the sirens from the streets
Nina
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Read More
vered
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

perfect location. clean & comfortable.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff
Number of reviews per page
20
40