Sofia Balkan Palace

Hotels
8.4
/10
Very Good
997 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia

Nina

10.0
/ 10
Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).

Orit

10.0
/ 10
We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy
In the Area
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5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
In Sofia (Sofia City Center)
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What's around Sofia Balkan Palace

5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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Lobby Sofia Balkan Palace
Lobby 2 Sofia Balkan Palace

Discover More About Sofia Balkan Palace

General


In Sofia (Sofia City Center)

Location


With a stay at Sofia Balkan Palace, you'll be centrally located in Sofia, steps from Church of St. George and within a 5-minute walk of Sofia Central Mineral Baths. This luxury hotel is 0.6 mi (0.9 km) from Bulgarian Parliament and 0.7 mi (1.1 km) from Alexander Nevski Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yellow Pavement - 0.1 km / 0.1 mi
Sveta Petka Samardzhiiska Church - 0.1 km / 0.1 mi
Vitoshka Boulevard - 0.1 km / 0.1 mi
Church of St. George - 0.2 km / 0.1 mi
Saint Nedelya Church - 0.2 km / 0.1 mi
Saint Sofia Monument - 0.2 km / 0.1 mi
Sveta Petka Samardjiyska - 0.2 km / 0.1 mi
TZUM Central Department Store - 0.2 km / 0.1 mi
Banya Basha Mosque - 0.3 km / 0.2 mi
National Archaeological Museum - 0.3 km / 0.2 mi
Sofia Central Mineral Baths - 0.3 km / 0.2 mi
President's Building - 0.4 km / 0.2 mi
Regional History Museum Of Sofia - 0.4 km / 0.2 mi
Sofia Court House - 0.4 km / 0.2 mi
National Assembly - 0.4 km / 0.2 mi

The preferred airport for Sofia Balkan Palace is Sofia Airport (SOF) - 11.5 km / 7.1 mi

Facilities


Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Sofia? This hotel has 13563 square feet (1260 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Stardust restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 241 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sofia Balkan Palace

Bar, Cafe and Lounge Sofia Balkan Palace
Bar, Cafe and Lounge
Functional Hall Sofia Balkan Palace
Functional Hall
Common Space Sofia Balkan Palace
Common Space
Lobby Sofia Balkan Palace
Lobby
Exterior Sofia Balkan Palace
Exterior

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Garden
  • Outdoor facilities
  • Shops

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Transportation

  • Limited parking
  • Airport transfer
  • Bicycle rental

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Ballroom
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sofia Balkan Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO
  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sofia Balkan Palace
241
Number of floors in Sofia Balkan Palace
6
Another facilities in Sofia Balkan Palace
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Sofia Balkan Palace

What are available facilities at Sofia Balkan Palace?
There are top facilites at Sofia Balkan Palace such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofia Balkan Palace?
The standard check-in time at Sofia Balkan Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sofia Balkan Palace provide breakfast?
Yes, Sofia Balkan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sofia Balkan Palace?
Sofia Balkan Palace is a 5.0-star hotel.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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More Reviews from Other Guests in Sofia Balkan Palace

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (996)
8.4
Very Good
From 996 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia
Todorka
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dust on light fixtures
Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Todorka
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff
khaled
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was okay, spacious and fancy But the pillow cases are teared up, found some hair in the towels, and the light and curtains control is not the best, the room didn’t had the perfect sound proof windows or doors as i can hear people in the corridor talking, also i could hear the sirens from the streets
Nina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Read More
vered
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

perfect location. clean & comfortable.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Nick
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing building, modern but classical rooms. We loved it
Shimon
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No cleanup 3 2/4 days. No soap at soap dispenser. Smell of sewer. Bad attitude of front office. Shameful 3rd bed for the 3rd person. Lies about “do not disturb” sign.
Jason
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

5 star everything!
Orit
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy
Geoffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
chi wai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Tim
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location was good
John
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Israel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

When I check in, the bell boy was very rude
Peter
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Read More
benjamin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Read More
Peter
icon-Business
Business
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sofia Balkan Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (996)
8.4
Very Good
From 996 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia
Todorka
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dust on light fixtures
Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Todorka
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff
khaled
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was okay, spacious and fancy But the pillow cases are teared up, found some hair in the towels, and the light and curtains control is not the best, the room didn’t had the perfect sound proof windows or doors as i can hear people in the corridor talking, also i could hear the sirens from the streets
Nina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Read More
vered
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

perfect location. clean & comfortable.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Nick
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing building, modern but classical rooms. We loved it
Shimon
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No cleanup 3 2/4 days. No soap at soap dispenser. Smell of sewer. Bad attitude of front office. Shameful 3rd bed for the 3rd person. Lies about “do not disturb” sign.
Jason
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

5 star everything!
Orit
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy
Geoffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
chi wai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Tim
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location was good
John
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Israel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

When I check in, the bell boy was very rude
Peter
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Read More
benjamin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Read More
Peter
icon-Business
Business
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
Number of reviews per page
20
40