Sofia Balkan Palace

Hotels
8.4
/10
Very Good
997 reviews

What Guests Say About Their Stay

chi wai
10.0
/ 10
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Chris
10.0
/ 10
Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Michael
10.0
/ 10
The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
In the Area
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5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofia Balkan Palace

5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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Discover More About Sofia Balkan Palace

Location


Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia.

About Sofia Balkan Palace

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sofia Balkan Palace exclusively for you.

Sofia Balkan Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofia Balkan Palace.

All facilities in Sofia Balkan Palace

Others Sofia Balkan Palace
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Things to Do

  • Shops
  • Garden
  • Shops

General

  • Parking
  • Ballroom
  • Parking (surcharge)

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sofia Balkan Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property uses a grey water recycling system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sofia Balkan Palace
241
Number of floors in Sofia Balkan Palace
6
Another facilities in Sofia Balkan Palace
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in Sofia Balkan Palace

What are available facilities at Sofia Balkan Palace?
There are top facilites at Sofia Balkan Palace such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofia Balkan Palace?
The standard check-in time at Sofia Balkan Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sofia Balkan Palace provide breakfast?
Yes, Sofia Balkan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sofia Balkan Palace?
Sofia Balkan Palace is a 5.0-star hotel.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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More Reviews from Other Guests in Sofia Balkan Palace

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (996)
8.4
Very Good
From 996 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
chi wai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Tim
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location was good
John
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Israel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I check in, the bell boy was very rude
Peter
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Read More
benjamin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Read More
Peter
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
Plamen
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very comfortable and all the staff were great. It was very disappointing that many facilities were unavailable! It was also disappointing that you only provided us with two coffee pods, only provided powdered milk in the room, and didn't offer new bottles of water each day
Chris
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Hamid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent hotel
Lyne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was very small with no view. There was no parking, found one at 32 euros per day. There was a wedding party at the hotel and the fire alarm at 1 am because the smoke machine triggered the alarm, the whole hotel evacuated, no staff to help or to tell what was going on , people on the street barefoot and in pyjamas. We didn't sleep for the rest of the night and had to leave early for the airport. It was a nightmare.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
Hala
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent hotel in the middle of the city Center with everything around and very good breakfast
Martin Rafael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was good in understanding English and answered any questions I had
Nikhail
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing location and luxurious hotel. Lovely pillows and bed. Staff are very friendly and efficient.
Clare
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel in a great, central location. The bed was very comfortable. Suggestion would be to remove the safe from the bathroom which was already a very small room, it made it uncomfortable to be in the bathroom
amir
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

ממוקם במרכז מעל תחנת סרדיקה, חדרים מרווחים, מעט מיושן, ארוחת בוקר טובה
Albena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent renovations. Everything was very luxurious. Location is top! Easy from/to the airport with the metro. Vitoshka is 5 min walk away.
sheldon
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great experience
Jeff
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good hotel on one of yhe main shopping streets
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sofia Balkan Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sofia Balkan Palace

Traveloka (1)
Other sources (996)
8.4
Very Good
From 996 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofia Balkan Palace

Number of reviews per page
20
40
Top reviews
chi wai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Tim
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location was good
John
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Israel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I check in, the bell boy was very rude
Peter
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Read More
benjamin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Read More
Peter
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
Plamen
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very comfortable and all the staff were great. It was very disappointing that many facilities were unavailable! It was also disappointing that you only provided us with two coffee pods, only provided powdered milk in the room, and didn't offer new bottles of water each day
Chris
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Hamid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent hotel
Lyne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was very small with no view. There was no parking, found one at 32 euros per day. There was a wedding party at the hotel and the fire alarm at 1 am because the smoke machine triggered the alarm, the whole hotel evacuated, no staff to help or to tell what was going on , people on the street barefoot and in pyjamas. We didn't sleep for the rest of the night and had to leave early for the airport. It was a nightmare.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
Hala
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent hotel in the middle of the city Center with everything around and very good breakfast
Martin Rafael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was good in understanding English and answered any questions I had
Nikhail
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing location and luxurious hotel. Lovely pillows and bed. Staff are very friendly and efficient.
Clare
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel in a great, central location. The bed was very comfortable. Suggestion would be to remove the safe from the bathroom which was already a very small room, it made it uncomfortable to be in the bathroom
amir
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

ממוקם במרכז מעל תחנת סרדיקה, חדרים מרווחים, מעט מיושן, ארוחת בוקר טובה
Albena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent renovations. Everything was very luxurious. Location is top! Easy from/to the airport with the metro. Vitoshka is 5 min walk away.
sheldon
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great experience
Jeff
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good hotel on one of yhe main shopping streets
Number of reviews per page
20
40