Brewster Mountain Lodge

Breakfast was great with good selections..the staff were very helpful,the room was spacious and clean

Our overall stay was great! My family and I were pleased. It was so wonderful to be greeted with smiles and enthusiasm each day! Down side-- When we were ready to get our room clean, we were disappointed when we got back from our day trip. The way I left the towel I used that morning was still on the bed exact same position untouched. Garbages were picked up, soaps were refilled, the tip my husband left for the environmental service was taken BUT nothing else was done! Floor towel was on the floor, bathroom floor was not swept and towels weren't changed nor replaced!

Wow on a adoré, c'est magnifiquement bien situé, on peut faire plein de choses à pied, proche des autobus à 2$, proche des navettes pour station de ski. Le personnel est super gentil. On a aimé notre chambre, elle était grande, superbe vue sur les montagnes. Stationnement sur place et déjeuner très très bien. On recommande sans hésiter !!

Excellent through and thru. Quality continental breakfast and pleasant staff.

Out

The room was clean, and the staff were friendly. The breakfast on our second day was superb. The parking facilities are good, even though they are underground. The property itself is conveniently located near the heart of Banff.

The employees are all friendly and helpful. The hotel was extremely quiet despite construction outside. Parking is limited and the spaces are very small, so I’d recommend a small vehicle if you stay here.

Clean room. Nice high ceilings. Beds were comfy. Breakfast was good

Clean rooms, quiet and good breakfast

Good location

Staff are absolutely wonderful!

I requested an upgraded balcony room, which was far from an upgrade (paid extra for as well), paid for guaranteed parking (spaces so small and very limited parking barely able to utilize). There was construction all down the street so the main entry to the hotel was not accessible by vehicle, which made figuring out how to check in at night and how to get to the parking garage a significant challenge (this construction was not posted on Expedia or the hotel website). During my 4 night stay, no sleep was to be had between extremely thin walls, being “upgraded” directly across from the only ice machine and vending machine on the floor, 2 doors down from the elevator, and directly down the hall from the games room, which was supposed to be shut down by 9pm (was not had to call hotel staff close to 10pm so I could try and sleep). Kids were running up and down the hall all day (I know the hotel cannot manage others children). While in the sauna, children were running around the fitness room and peering into the sauna making comments, this made for an extremely uncomfortable experience. Mind you there were cameras in the fitness facility so staff should have managed this better. As well as shutting down the games room at 9pm as advertised. While housekeeping staff kept my room immaculate and the hotel is in a desirable location, I will never return.

Construction right outside our room that started at 8am, room 220 is right next to the evelator. The noice was horrible if your trying to sleep. No discount due to the construction. I was told its not related. I asked about the parking and also told the construction was not related. The breakfast is in a room in the parking garage. Dont like amelling that before eating or right after.

Clean, friendly staff

The hotel was great as always but trying to navigate around the street closure to get to it was challenging. I had a spacious suite with a jacuzzi tub on the 3rd floor which was very comfortable. Breakfast options were plentiful and underground parking was easy. Everything was within easy walking distance - happy hour at the Magpie & Stump is just across the street - provided you can tolerate the lack of spatial awareness exhibited by 90% of the people making their way around town on foot. This was my second time staying at BML and I wouldn't hesitate to book again.

I don't have per

Amazing location, close to everything. Very clean, the free breakfast was excellent, and the staff was always friendly and helpful. Will gladly stay here again on our future trips. Highly recommend!

Yes

This lodge is in the perfect location for everything you might want to do in Banff. The staff were so friendly and we felt very comfortable there.

Everything is good but still a bit over price. I paid 220/night for the beginning of April and they should serve better breakfast :(