Fairmont Banff Springs

Both room very small with small vanity space but have a big walk closet why?

I am torn for giving the Fairmont Banff Springs a 3-star rating, however I just couldn't get over the tiniest hotel bathroom I've ever seen at a luxury property nonetheless. I do have to say that the service at this property is outstanding. The Fairmont Gold experience is fantastic as was the amazing Gold Concierge, Oliver. When I checked in I was assigned an accessible room which I was disappointed with. The concierge on duty assured me they would try to find me another room starting the next day, and in hindsight I almost wish I'd kept the accessible room as it was much larger with a huge bathroom compared to what I got in my next room. Oliver was so very kind as upgraded me to a junior suite on the Gold level with amazing views. The room was absolutely lovely aside from the tiniest bathroom I've ever seen in any hotel, much less a luxury property. I understand that the age of this property necessitated some creative bathroom locations due to plumbing, however this is on the ridiculously small side. It was impossible to event close the door with one person standing in the bathroom. Otherwise, everything was fantastic with my stay: Fairmont Gold 5/5: The Gold reception area with dedicated valet and check-in makes the gold experience feel like a hotel within a hotel. The gold floor is so special with a dedicated concierge (say hello to Oliver for me :-), and the best lounge food and beverages I've experienced. The breakfast is out of this world, and the evening food is

A stunning castle like hotel in the mountains. Absolutely beautiful. The views are amazing and we enjoyed the spa and hot springs at the hotel. It is the nicest spa I have been to.

It was amazing as always!

Good location and the building looks magistic. The check in was very slow. When we got into our room, we found 3 big suitcases there, perhaps belong to the previouse guests. And we had to call staffs to take them away. The maid did not clean the alarm that previouse guset set. The alarm went out at 4:25 am which woke us up, seriously disturbed our sleep. No night service. Staffs at the entrance of restaurants and bars are snobby.

It was one of the best resort that I have ever stayed in. Location was fantastic. Service was superb. Staff was attentive to details . Property was well maintained and rooms were fantastic . Highly recommended !! Syed

We upgraded to Fairmont Gold. Fabulous buffet breakfast. Our room was awesome with a great view

The place was amazing!

Our stay at Fairmont Banff Springs was the ultimate in luxury accommodations. Incredible restaurants, views, gorgeous well appointed rooms.

Everything was excellent as expected

Excellent property. Walking distance to the Main Street. Spacious rooms.

The property is so amazing and historic! Staff is friendly and helpful, everything was so clean, room had special touches to make the anniversary weekend memorable. The hot pool outside was our favorite part and made a rainy weekend still enjoyable and relaxing

The entire hotel and stay was amazing. The most beautiful place in Alberta. We love Alberta.

best hotel experience

Overpriced and overrated. The room was small and had a primarily obstructed view of an adjacent roof structure. When this issue was mentioned to hotel staff, nothing was done and no compensation was offered. Staff seemed uninterested and disengaged with the overall guest experience and did not even ask us how our stay was upon check-out. Food was overpriced and service was slow in the Vermillion Room. Overall poor experience not worthy of the Fairmont brand.

Excellent valet staff. Housekeeping very prompt.

Everything was fantastic except for elevators (some were not functioning, leading to crowding every day) and some technical issues with the TVs.

Outstanding hotel and service. I would highly recommend the Gold Fairmont experience it is exceptional!

Banff Springs Fairmont Hotel is pure luxury. Fabulous service, excellent selection of daily activities to chose from with lovely dining options. Friendly helpful staff providing for your stay to be perfect.

Staff was incredibly helpful and the views were amazing.