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Mount Royal Hotel

Hotels
Finding rooms for you...
9.0
/10
Exceptional
1,394 reviews

What Guests Say About Their Stay

Kathleen

10.0
/ 10
Friendly staff, clean hotel, in a great location central to restaurants and shopping. The setting and views are absolutely gorgeous. Only downer was one of the hot tubs didn’t work, and the other one was not very hot. We asked a staff member and we were told it can only be set to 86 degrees.

Nancy

10.0
/ 10
We had a wonderful stay. Great location, room clean and comfortable. Staff very helpful and friendly.

candy

10.0
/ 10
Excellent accommodations. I arrived 4 hours late due to avalanche and the staff was accommodating. Definitely stay there again
In the Area
See Map
138 Banff Avenue, Alberta, Canada, T1L 1A7

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Mount Royal Hotel is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mount Royal Hotel

138 Banff Avenue, Alberta, Canada, T1L 1A7
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Lobby Mount Royal Hotel
Lobby 2 Mount Royal Hotel

Discover More About Mount Royal Hotel

General


Near North American Ski Lift

Location


With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 13.2 mi (21.2 km) from Banff National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Canada House Gallery - 0.2 km / 0.1 mi
Banff Legacy Trail - 0.2 km / 0.1 mi
Canadian Ski Museum West - 0.2 km / 0.2 mi
Banff Lake Louise Tourism Bureau - 0.3 km / 0.2 mi
Banff Park Museum - 0.3 km / 0.2 mi
Banff National Park Information Centre - 0.3 km / 0.2 mi
Bow River - 0.4 km / 0.2 mi
Whyte Museum of the Canadian Rockies - 0.4 km / 0.2 mi
Central Park - 0.4 km / 0.3 mi
Banff Cascades of Time Gardens - 0.7 km / 0.4 mi
Buffalo Nations Luxton Museum - 0.9 km / 0.6 mi
Banff Centre for Arts and Creativity - 1 km / 0.7 mi
Walter Phillips Gallery - 1.2 km / 0.7 mi
Victoria Glacier - 1.2 km / 0.7 mi
Tunnel Mountain Trail - 1.4 km / 0.9 mi

The preferred airport for Mount Royal Hotel is Calgary International Airport (YYC) - 137.9 km / 85.7 mi

Facilities


Spend the day on the slopes, or enjoy other recreational amenities, which include a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Dining


Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms


Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

All facilities in Mount Royal Hotel

Entertainment Facility Mount Royal Hotel
Entertainment Facility
Common Space Mount Royal Hotel
Common Space
Lobby Mount Royal Hotel
Lobby
Accommodation Services Mount Royal Hotel
Accommodation Services
Exterior Mount Royal Hotel
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Bicycle storage
  • Ski Shuttle (Surcharge)

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Fireplace in lobby
  • Parking

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Business Facilities

  • Computer station

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Mount Royal Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mount Royal Hotel
133
Number of floors in Mount Royal Hotel
3
Another facilities in Mount Royal Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Mount Royal Hotel

What are available facilities at Mount Royal Hotel?
There are top facilites at Mount Royal Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mount Royal Hotel?
The standard check-in time at Mount Royal Hotel is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
Does Mount Royal Hotel provide breakfast?
Yes, Mount Royal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mount Royal Hotel have?
Mount Royal Hotel is a 3.0-star hotel.
How many floors does Mount Royal Hotel have?
Mount Royal Hotel has 3 floors.
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More Reviews from Other Guests in Mount Royal Hotel

Overall Ratings & Reviews Mount Royal Hotel

Other sources (1,394)
9.0
Exceptional
From 1,394 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mount Royal Hotel

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff, clean hotel, in a great location central to restaurants and shopping. The setting and views are absolutely gorgeous. Only downer was one of the hot tubs didn’t work, and the other one was not very hot. We asked a staff member and we were told it can only be set to 86 degrees.
Winnie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On the main street with parking behind. According the email the property sent to me, the parking is free from June to Sept. But they charged me $10 per day while our stay was June 3 to 5. Shortly got into the room, we notice that the heating/air conditioning system makes consistent noise, like harmer keep hitting a thing. We called front desk and the maintenance staff came. He opened the system and work on it for more than half hour and couldn't repair it. He went down to talk to front desk and after a long wait, front desk called us to move to another room. We booked room with king size bed and there is enough space to walk around. They moved us to a room with 2 queen beds. The spare space is very limited. It wasted us more than 2 hours to wait for their staffs to work on the issue, and we unpacked, then packed and unpacked again for our things. Moved into new room, we noticed the hot water faucet on basin is not working. Called front desk and asked them to fix it the next day. But the next evening, it is not fixed. The room was not cleaned. My husband went down to talk to front desk. They said the maintenance staff forgot about it. And they do not clean room during guset stay. The guests need to put note if they need new towels. The front desk should have told us about this when we check-in. We had to wait for the new towels to have shower.
Read More
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a wonderful stay. Great location, room clean and comfortable. Staff very helpful and friendly.
Marina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Time well spent, will be back❤️
candy
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent accommodations. I arrived 4 hours late due to avalanche and the staff was accommodating. Definitely stay there again
Daniel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, room was dated, one hot tub not working and other not in ideal condition.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in Banff. The location is right in the heart of town. The staff was wonderful and helpful. The room was very nice with very comfortable beds. We enjoyed our stay and look forward to returning.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff and clean rooms!
Carole
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful and comfortable room, lush beds, very cosy and atmospheric settings. Perfect location to walk around too.
Ben
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was there for a Conference at the Banff Springs Spouse couldn't come so I wanted to stay somewhere more reasonably priced. there is a bus system called Roam that stops across the street. So I left my car parked for the 3 days and took the bus. The front counter staff even gave me bus tickets. Very nice hotel in the middle of Banff
Read More
Ronald Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is perfect. Staff was very professional, cheerful and wanting to help. The restaurant was amazing, and the accommodations were clean and of good quality. The rooftop hot tubs were in a bad state of repair. Making them a feature on the webpage is a big mistake. They were the only substandard feature in the hotel. Everything else's was top drawer. I'd definitely go again. Parking was no problem on the first week of May.
Read More
CESAR
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is in the heart of Banff. Really love how we can just walk to the trails from the hotel. Staff were very kind and helpful. Love this hotel.
Nicole
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At first we were worried about parking because we called ahead of time to look into it but they have a first come first served basis for parking. Their parking is somewhat limited and staff stated that their overflow parking was actually public parking which is $12 per hour from 8am-8pm. When we arrived, however, there was enough parking and staff let us keep our parking spot after check out so we could walk around the main street till we left the park. Rooms were very clean and welcoming. The bathrooms included shampoo and conditioner from Rocky Mountain Soap Co. which had a shop down the street. The rooftop hot tub was lovely and not crowded. Our room was located right above a bar so there were people shouting loudly every 10-15 minutes from 11:30pm-1:00am. If booking, I would request a room away from the main street bar as it was very loud even with windows closed. Overall, I would highly recommend this hotel and would stay again, knowing now to request a room further away from the bar.
Read More
Tina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in the heart of town.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is unbeatable and rooms are very clean and comfortable
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub not working
Shelly
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location of this hotel is great. The bed was comfortable. The room was fairly modern. The hotel was not as clean as i remember from my last visit nor was it very well maintained for the price point left me feeling disappointing. The rooftop hot tubs need a revamp and only one was working.
Michel
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tout etait parfait!!
Gerard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only issue was that we requested a noon checkout which we were told was fine. They neglected to inform housekeeping as they phoned us and also walked into the room prior to the noon checkout.
Melody
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Roof top hot tub.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Mount Royal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Mount Royal Hotel

Other sources (1,394)
9.0
Exceptional
From 1,394 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mount Royal Hotel

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff, clean hotel, in a great location central to restaurants and shopping. The setting and views are absolutely gorgeous. Only downer was one of the hot tubs didn’t work, and the other one was not very hot. We asked a staff member and we were told it can only be set to 86 degrees.
Winnie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On the main street with parking behind. According the email the property sent to me, the parking is free from June to Sept. But they charged me $10 per day while our stay was June 3 to 5. Shortly got into the room, we notice that the heating/air conditioning system makes consistent noise, like harmer keep hitting a thing. We called front desk and the maintenance staff came. He opened the system and work on it for more than half hour and couldn't repair it. He went down to talk to front desk and after a long wait, front desk called us to move to another room. We booked room with king size bed and there is enough space to walk around. They moved us to a room with 2 queen beds. The spare space is very limited. It wasted us more than 2 hours to wait for their staffs to work on the issue, and we unpacked, then packed and unpacked again for our things. Moved into new room, we noticed the hot water faucet on basin is not working. Called front desk and asked them to fix it the next day. But the next evening, it is not fixed. The room was not cleaned. My husband went down to talk to front desk. They said the maintenance staff forgot about it. And they do not clean room during guset stay. The guests need to put note if they need new towels. The front desk should have told us about this when we check-in. We had to wait for the new towels to have shower.
Read More
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a wonderful stay. Great location, room clean and comfortable. Staff very helpful and friendly.
Marina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Time well spent, will be back❤️
candy
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent accommodations. I arrived 4 hours late due to avalanche and the staff was accommodating. Definitely stay there again
Daniel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, room was dated, one hot tub not working and other not in ideal condition.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in Banff. The location is right in the heart of town. The staff was wonderful and helpful. The room was very nice with very comfortable beds. We enjoyed our stay and look forward to returning.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff and clean rooms!
Carole
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful and comfortable room, lush beds, very cosy and atmospheric settings. Perfect location to walk around too.
Ben
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was there for a Conference at the Banff Springs Spouse couldn't come so I wanted to stay somewhere more reasonably priced. there is a bus system called Roam that stops across the street. So I left my car parked for the 3 days and took the bus. The front counter staff even gave me bus tickets. Very nice hotel in the middle of Banff
Read More
Ronald Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is perfect. Staff was very professional, cheerful and wanting to help. The restaurant was amazing, and the accommodations were clean and of good quality. The rooftop hot tubs were in a bad state of repair. Making them a feature on the webpage is a big mistake. They were the only substandard feature in the hotel. Everything else's was top drawer. I'd definitely go again. Parking was no problem on the first week of May.
Read More
CESAR
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is in the heart of Banff. Really love how we can just walk to the trails from the hotel. Staff were very kind and helpful. Love this hotel.
Nicole
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At first we were worried about parking because we called ahead of time to look into it but they have a first come first served basis for parking. Their parking is somewhat limited and staff stated that their overflow parking was actually public parking which is $12 per hour from 8am-8pm. When we arrived, however, there was enough parking and staff let us keep our parking spot after check out so we could walk around the main street till we left the park. Rooms were very clean and welcoming. The bathrooms included shampoo and conditioner from Rocky Mountain Soap Co. which had a shop down the street. The rooftop hot tub was lovely and not crowded. Our room was located right above a bar so there were people shouting loudly every 10-15 minutes from 11:30pm-1:00am. If booking, I would request a room away from the main street bar as it was very loud even with windows closed. Overall, I would highly recommend this hotel and would stay again, knowing now to request a room further away from the bar.
Read More
Tina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in the heart of town.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is unbeatable and rooms are very clean and comfortable
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub not working
Shelly
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location of this hotel is great. The bed was comfortable. The room was fairly modern. The hotel was not as clean as i remember from my last visit nor was it very well maintained for the price point left me feeling disappointing. The rooftop hot tubs need a revamp and only one was working.
Michel
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tout etait parfait!!
Gerard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only issue was that we requested a noon checkout which we were told was fine. They neglected to inform housekeeping as they phoned us and also walked into the room prior to the noon checkout.
Melody
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Roof top hot tub.
Number of reviews per page
20
40