Normandie Hotel

Hotels
5.4
/10
Fair
814 reviews

What Guests Say About Their Stay

Gillian

10.0
/ 10
Excellent value for fairly central London. No frills but very very clean & comforable & excellent out-of-hours-check in service. Ideally situated for London Tube & buses. Thank you
In the Area
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96 Sussex Gardens, Paddington, Westminster, Central London, London, England, W2 1UH

Main Facilities

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24-Hour Front Desk
WiFi
Normandie Hotel is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Normandie Hotel

96 Sussex Gardens, Paddington, Westminster, Central London, London, England, W2 1UH
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Lobby 2 Normandie Hotel

Discover More About Normandie Hotel

General


Near Marble Arch

Location


Located in London (London City Centre), Normandie Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.7 mi (1.1 km) from Marble Arch and 0.5 mi (0.8 km) from Paddington Central.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hyde Park - 0.6 km / 0.4 mi
Kensington Gardens - 0.8 km / 0.5 mi
Paddington Central - 0.8 km / 0.5 mi
Marble Arch - 1.1 km / 0.7 mi
Park Lane - 1.2 km / 0.7 mi
Baker Street - 1.3 km / 0.8 mi
Selfridges - 1.4 km / 0.9 mi
Madame Tussauds Wax Museum - 1.5 km / 0.9 mi
Regent's Park - 1.6 km / 1 mi
Queensway - 1.7 km / 1.1 mi
Marylebone High Street - 1.8 km / 1.1 mi
Lord's Cricket Ground - 1.8 km / 1.1 mi
Kensington High Street - 2 km / 1.2 mi
Kensington Palace - 2 km / 1.2 mi
Bond Street - 2 km / 1.2 mi

The nearest airports are:
London City Airport (LCY) - 20.2 km / 12.6 mi
Heathrow Airport (LHR) - 29.8 km / 18.5 mi
Gatwick Airport (LGW) - 97.6 km / 60.6 mi
Luton Airport (LTN) - 52.7 km / 32.8 mi
Farnborough (FAB) - 62.3 km / 38.7 mi

The preferred airport for Normandie Hotel is Heathrow Airport (LHR).

Business Facilities


Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Rooms


Make yourself at home in one of the 14 guestrooms.

All facilities in Normandie Hotel

Lobby Normandie Hotel
Lobby
Exterior Normandie Hotel
Exterior
Others Normandie Hotel
Others
Restaurant Normandie Hotel
Restaurant

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Business Facilities

  • Computer station

Accommodation Policy & General Information in Normandie Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Normandie Hotel
14
Number of floors in Normandie Hotel
3
Another facilities in Normandie Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Free WiFi, Smoke-free area

Frequently asked question in Normandie Hotel

What are available facilities at Normandie Hotel?
There are top facilites at Normandie Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Normandie Hotel?
The standard check-in time at Normandie Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
How many stars does Normandie Hotel have?
Normandie Hotel is a 2.5-star hotel.
How many floors does Normandie Hotel have?
Normandie Hotel has 3 floors.
How many rooms does Normandie Hotel have?
Normandie Hotel has 14 rooms in total.
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More Reviews from Other Guests in Normandie Hotel

Overall Ratings & Reviews Normandie Hotel

Traveloka (4)
Other sources (810)
5.4
Fair
From 810 reviews
Cleanliness

6.0

Room Comfort

5.0

Location

8.2

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Normandie Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Mattress needs replacing desperately,sheets were clean but the over cover was very old dirty ,pillows covers were clean ,bathroom floor most tiles broken and grout missing ,shower unable to regulate temperature so was very hot ,no shower gel but soap to wash your hands on the sink .
Jorge Alberto
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room. It seems like mattress is same edge queen Elizabeth. The springs creak and dig into your back. Also, there was no wifi included, room doesn't have its own heater and was so cold.
AKHIL
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Terrible hotel - nothing works here no hot water, no heaters in the room, nasty bedsheets, no wifi. All bathroom fittings are broken. And no one in the property to address any issues. Never go to this place, its a scam.
Hassan
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I got scammed, paid for 3 nights and when i got there they said it’s fully booked, till now I haven’t received my refund.
Emy
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing
Ben
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Really couldn’t fault things. Clean and warm rooms, of a decent size
Desmond
icon-Business
Business
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was no hot water and this was at 7am. Is there anyway to get compensation
Peter
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No WiFi! No hot water in cold mornings and no bucket or bowl provided! And the receptionist (Williams) unwilling to help or may be, he is helpless! Quite a terrible experience
Gene
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

What a bad experience, and a poor recommendation !! The hotel credit card reader did not work !! They told me I needed to check in and “pay” on line !! Their internet DID NOT work !! I wasted 45 minutes try to check in, with these clowns !! Very bad experience !!
Benny
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠
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Mitchell
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Joao
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Read More
Sara Maritza
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This is a very old property with old everything. The mattresses have springs, very uncomfortable for me. At check in. I was not offered Wi-Fi and I forgot to ask. Two days later, I tracked down housekeeping and finally received new Wi-Fi network and Password. Posted information inside room was outdated. If you shower before 7:30am you will have an ice cold shower. Housekeeping turns on the boiler at 7:30 A.M. The toilet seat is wonky and slips off to one side while using it, very annoying. For me, the only thing going for this property is the closeness to Paddington tube station/train
Read More
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean and central
Viditi
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

There was no water in the shower and the basin.
Hermann
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Los recepcionistas muy mal voluntad, y malos tratos. La cama mala, colchón todo vencido. Baño bueno, ducha caliente. Todo muy limpio.
Khalid A.
icon-
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

They do not have refregrator for diabetic ansiline peps to keep on.
Filomena
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!
Read More
Alvin
icon-
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Adam
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Shower stupid. kettle, burnt elements. no milk. Nobody on the desk to try and work things out.
Number of reviews per page
20
40

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Exterior 4 Normandie Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Normandie Hotel

Traveloka (4)
Other sources (810)
5.4
Fair
From 810 reviews
Cleanliness

6.0

Room Comfort

5.0

Location

8.2

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Normandie Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Mattress needs replacing desperately,sheets were clean but the over cover was very old dirty ,pillows covers were clean ,bathroom floor most tiles broken and grout missing ,shower unable to regulate temperature so was very hot ,no shower gel but soap to wash your hands on the sink .
Jorge Alberto
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room. It seems like mattress is same edge queen Elizabeth. The springs creak and dig into your back. Also, there was no wifi included, room doesn't have its own heater and was so cold.
AKHIL
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Terrible hotel - nothing works here no hot water, no heaters in the room, nasty bedsheets, no wifi. All bathroom fittings are broken. And no one in the property to address any issues. Never go to this place, its a scam.
Hassan
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I got scammed, paid for 3 nights and when i got there they said it’s fully booked, till now I haven’t received my refund.
Emy
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing
Ben
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Really couldn’t fault things. Clean and warm rooms, of a decent size
Desmond
icon-Business
Business
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was no hot water and this was at 7am. Is there anyway to get compensation
Peter
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No WiFi! No hot water in cold mornings and no bucket or bowl provided! And the receptionist (Williams) unwilling to help or may be, he is helpless! Quite a terrible experience
Gene
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

What a bad experience, and a poor recommendation !! The hotel credit card reader did not work !! They told me I needed to check in and “pay” on line !! Their internet DID NOT work !! I wasted 45 minutes try to check in, with these clowns !! Very bad experience !!
Benny
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠
Read More
Mitchell
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Joao
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Read More
Sara Maritza
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This is a very old property with old everything. The mattresses have springs, very uncomfortable for me. At check in. I was not offered Wi-Fi and I forgot to ask. Two days later, I tracked down housekeeping and finally received new Wi-Fi network and Password. Posted information inside room was outdated. If you shower before 7:30am you will have an ice cold shower. Housekeeping turns on the boiler at 7:30 A.M. The toilet seat is wonky and slips off to one side while using it, very annoying. For me, the only thing going for this property is the closeness to Paddington tube station/train
Read More
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean and central
Viditi
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

There was no water in the shower and the basin.
Hermann
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Los recepcionistas muy mal voluntad, y malos tratos. La cama mala, colchón todo vencido. Baño bueno, ducha caliente. Todo muy limpio.
Khalid A.
icon-
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

They do not have refregrator for diabetic ansiline peps to keep on.
Filomena
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!
Read More
Alvin
icon-
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Adam
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Shower stupid. kettle, burnt elements. no milk. Nobody on the desk to try and work things out.
Number of reviews per page
20
40