โรงแรมนอร์มังดี

Room for the most part was fine, not great, smaller than the pictures, really just two heads with a foot in between them. We were right by a busy road, and it was super loud at night, so sleeping was tough. The shower also did not have hot water. Staff was nice.

Nous sommes venus à Londres pour faire des musées du coup le logement était anecdotique. Cependant nous avons était agréablement surprise par la « qualité » de l’hôtel. Nous avions vu des avis mitigés. L’hôtel est dans son jus mais fait l’affaire. Les lits sont confortables et propres, la salle de bain mériterai d’être refaite. Nous avons était très touchées par le changement de service à la deuxième journée ! C’est un très bon point positif. Une fois le Check in fait nous avons une clé qui nous permet de rentrer dans l’hôtel à n’importe quelle heure.

Incheckning var kl. 15.30. Trevlig och hjälpsam städerska. Sängarna bäddades varje dag. Fick nya handdukar varannan dag. Bra läge, nära till bussar och tunnelbana. Trevliga restauranger i närheten. Rum ut mot större väg, endast en glasfönster vilket gjorde att det var lyhört och kyligt. Fanns dock ett element som var flyttbart. WiFi var delvis svagt, tillhörde ett annat hotell. Sängarna slitna.

On October 5, 2024, I booked a room at Normandie Hotel (London, England) for the period of April 5 to April 7, 2025 (2 nights). Unfortunately, I have serious complaints regarding the quality of service provided during our stay. Upon check-in, we were assigned a room in the basement (Room #2), which was extremely cold. There was no central heating, and the radiators were completely cold. The only source of heat was a small electric heater, which could barely warm up a single square foot of the room. Given that it was early April, the temperature inside was uncomfortably low. We were given a Wi-Fi password from a different hotel (Seymour Hotel), which did not work in our basement room — there was no signal at all. Most concerning of all, there was no hot water. The water temperature was around 20°C (68°F), which, combined with the cold room, made basic hygiene impossible. Instead of proper blankets, we found only small pieces of flannel on the beds. As a result, we were freezing throughout both nights of our stay. We were unable to contact any hotel staff — the building appeared to be completely empty aside from us. Due to the lack of Wi-Fi in the room, we were unable to immediately report these issues. Moreover, after two nights in these conditions, my wife fell ill from the cold, and we were forced to cancel our plans and leave London early.

Bedbugs, very cold room, etc

No hot water all stay!!! No reception out of hours. Fire alarm at 2am but nobody to check it or cancel the sounders until someone turned up eventually. They cancelled the alarm, apologised, but didn’t stay to see if there was a fire, or if everyone was okay.

Terrible place. Wanted early check -in and tried for weekes to contact the hotel. No replies on emails and phone. When we arrived another couple was checking in so we got in. Only time for our stay /4 days) we saw a person who was very rude and wanted us to pay in cash claiming our creditcard didn't work so the amount was not taken two days prior to arrival. We managed to pay via the old link where they claimed the card didn't work... Payed once but got two confirmation emails on payment, and yes, the amount was taken out twice. No answer again, hotels.com gave us 10 different answers/repeating themselves/different employee every time etc. Now, after a month, we finally got most of the money back. But rude personnel, the smallest rooms ever, bed as hard as wood, hot water as in boiling in shower, the tiniest sink nearly falling down, no coffee and tea facilities as promised. And no help obviously with anything. Don't stay there.

It was a good hotel for the money.

Worst hotel that I stayed in London, don’t have towel, receptionist, The room heater didn't work and the shower wasn’t hot please if you can don’t stay in this hotel is cheap but it’s terrible.

Nice clean place to stay a few days. Close to Edgware road underground. Middle east neighbour hood with a lot of cafes, restaurants and small shops. No working wifi in room 9.

It was ok very dated front door was hard to unlock but otherwise ok

perfect

No hot water in the room. Had clearly been like it a while as the control just span around. I’d accidentally left an item of clothing at the property and in attendance a few days later I was advised they’d thrown it in the bin. So be aware there are no lost and found facilities

Location is good, v close to Paddington. The room was tiny with very tired carpet that was probably teeming with dirt. Hot water? Not available, the shower was only warm enough not to gasp - but oh well, good for waking up properly. When I arrived I didn’t realise that the radiator was merely decorative so my first night was absolutely freezing. In the morning I realised there was an electric heater that I needed to plug. There was one towel, that I used for my body, face and hands, and also as a bath mat. Thankfully the other two nights more towels magically appeared. Never saw a soul. For what this hotel is, it is the most expensive hotel in London. I’ve stayed in youth hostels more comfortable than this.

Horrible bed, no WiFi no hot water no milk. I am glad I only booked one night

Veldig billig hotell, man får det man betaler for. Pluss for god størrelse på rommet, varmt vann i dusjen og grei beliggenhet. Minus for vond seng, mangel på vannkoker og det ekleste sengeteppet jeg noensinne har sett!

Great location. But choose somewhere else. The bed spreads were very old and stained. One bed wobbled so much couldn’t sit on it let alone sleep. No flipping hot water. Cold showers in December is not good. No heating and portable heaters not up to much. Mattresses are cheap and old. I got spring marks just sleeping on them. If they just fixed stuff and got half decent mattresses it would be fine for the money. But gees DO NOT BOOK HERE

Uninhabitable room with no heat or hot water. Hotel staff not responsive/ not on premises. Left the property as soon as practical am awaiting a refund. Horrific experience.

Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.

Es la peor experiencia de mi vida entera, horrible la habitación, la cama fue algo súper súper sucio y desagradable, se sentían los resortes las cobijas están q te vomitas todas viejas, rasposas de verdad terrible evítalo a toda costa, no puedo poner otras palabras por que censuran mi comentario