Normandie Hotel

I got scammed, paid for 3 nights and when i got there they said it’s fully booked, till now I haven’t received my refund.

Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing

Really couldn’t fault things. Clean and warm rooms, of a decent size

There was no hot water and this was at 7am. Is there anyway to get compensation

There was no WIFI during my 3 nights stay. Water was cold on the 1st day, lukewarm on 2nd day, way too hot on 3rd day and no possibility to regulate, as the handle has been removed. Central heating not working, the small mobile heater was not strong enough to heat the whole room. Draught through window.

No WiFi! No hot water in cold mornings and no bucket or bowl provided! And the receptionist (Williams) unwilling to help or may be, he is helpless! Quite a terrible experience

What a bad experience, and a poor recommendation !! The hotel credit card reader did not work !! They told me I needed to check in and “pay” on line !! Their internet DID NOT work !! I wasted 45 minutes try to check in, with these clowns !! Very bad experience !!

No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠

The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.

We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.

This is a very old property with old everything. The mattresses have springs, very uncomfortable for me. At check in. I was not offered Wi-Fi and I forgot to ask. Two days later, I tracked down housekeeping and finally received new Wi-Fi network and Password. Posted information inside room was outdated. If you shower before 7:30am you will have an ice cold shower. Housekeeping turns on the boiler at 7:30 A.M. The toilet seat is wonky and slips off to one side while using it, very annoying. For me, the only thing going for this property is the closeness to Paddington tube station/train

Clean and central

Zuvorkommendes Personal Hotel schon etwas in die Jahre gekommen, aber wenn man den ganzen Tag unterwegs ist wie wir, zum Schlafen okay.

Shopping på Westfield og Bond Street. Ellers museum og Tate.

There was no water in the shower and the basin.

Los recepcionistas muy mal voluntad, y malos tratos. La cama mala, colchón todo vencido. Baño bueno, ducha caliente. Todo muy limpio.

They do not have refregrator for diabetic ansiline peps to keep on.

Alors effectivement c'est un hôtel bon marché et bien situé, mais la propreté et l'accueil est à déplorer.

The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!

No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.