Red Lion Hotel

We have now stayed 3 times here and each stay previous was excellent, however despite the reasons below we will still use this hotel for our visits to Basingstoke. Prices are always excellent, staff are helpful and friendly the actual building is sound and not hard to get around but this visit was a little different, the bed had no substance to speak of it was wafer thin and later during the night thetv reception was cutting out constantly so we had to use our phones for that couple of hours of entertainment. We did reception on our way out who said we should have come to them and s room change could have been organised, we never thought of this as the first night we went to bed late same on the second also so we didywant yo kick up a fuss, so fair play if we feel it's not right we have been given an option, thanks to reception for letting us know and see you again soon.

Very clean, hotel well positioned for town, buses & trains. Staff very helpful, & courteous especially at breakfast!

Location

clean and comfortable room the staff were very cheerful and polite. the place ideal being close to many bars and restaurants let alone the massive shopping centre

Clean room great staff

Great staff, clean room

Room was a good size and very clean, staff were very friendly. What I would say is if you don’t like to sleep in a hot room, turn the heated towel rail off immediately. There isn’t a switch as such, in my room there was a breaker switch at low level by the door. Besides that, the hotel is in a great location and plenty of parking.

The room was very spacious and homely, it felt like a lounge only with a double bed. The bed was extremely comfortable and I also appreciated having a bathtub available. There was plenty of storage space for clothers and other items (lots of drawers there). The staff were friendly and welcoming with an easy check-in.

Excellent staff. Clean room

Excellent Staff really helpful.

Friendly staff. convenient location.

Very pleasant.

The room was very clean comfy beds and soft white towels in the bathroom

Clean room , breakfast was excellent and the staff are all so friendly . Really enjoyed our stay apart from the drunken party on Tuesday evening who woke us up . The night porter came up straight away and sorted .ww will definitely stay again

Staff friendly and very helpfull

Last 4 stays, all different rooms. None of them with good mattresses. Didnt sleep well this time

Reception staff were excellent - a particular thank you to Beth whose customer service was outstanding!

It did the job - was a good location for our trip. Price reflect what you get but thought was good value for that.

Warm spacious disabled room with excellent wet room. Staff very friendly

Bethany st Front desk was very helpful in guiding me to restaurants and knowledge of area.