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Sunborn London

Hotels
Finding rooms for you...
9.1
/10
Exceptional
1,276 reviews

What Guests Say About Their Stay

Marianne

10.0
/ 10
Everything about our stay was perfect. Every member of staff that we interacted with was very polite and helpful. The breakfast and evening meal that we had was delicious and the rooms were clean and spacious. We will be returning

Ady

10.0
/ 10
Check in/out was seamless with pleasant staff. The executive room with water view balcony was lovely and clean. Air con worked nice during the heatwave one night, but was blowing out warm air during our second night which was the only blemish on a fantastic stay. Breakfast was self service and kept nice and hot. There’s a few eating places and convenience stores within a five minute walk. With the Custom House Elizabeth Line train station within five minutes, you’re just less than 20 minutes away from Central London on new air conditioned trains. Would definitely use this hotel again,

Anthony

10.0
/ 10
The rooms are a good size with everything you need. The staff are very attentive and we loved staying here.
In the Area
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Royal Victoria Dock, Newham, London, England, E16 1XL

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sunborn London is a hotel is located at Newham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sunborn London

Royal Victoria Dock, Newham, London, England, E16 1XL
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Lobby Sunborn London
Exterior 2 Sunborn London

Discover More About Sunborn London

General
Near Excel London

Location
Located in London (Docklands), Sunborn London is steps from Excel London and a 4-minute drive from River Thames. This hotel is 4.3 mi (6.9 km) from The Arena and 4.9 mi (7.9 km) from Tower Bridge.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Excel London - 0.2 km / 0.1 mi
River Thames - 1.5 km / 0.9 mi
The Arena - 3 km / 1.9 mi
ABBA Arena - 5.6 km / 3.5 mi
London Stadium - 5.9 km / 3.7 mi
Queen Elizabeth Olympic Park - 6 km / 3.7 mi
Victoria Park - 6.5 km / 4 mi
Westfield Stratford City - 6.5 km / 4 mi
Greenwich Park - 7 km / 4.3 mi
Brick Lane - 7.7 km / 4.8 mi
Old Spitalfields Market - 7.8 km / 4.8 mi
Tower Bridge - 7.9 km / 4.9 mi
Tower of London - 8 km / 5 mi
Sky Garden - 8.4 km / 5.2 mi
The Gherkin - 8.5 km / 5.3 mi

The nearest airports are:
London City Airport (LCY) - 3.9 km / 2.4 mi
Heathrow Airport (LHR) - 100.4 km / 62.4 mi
Gatwick Airport (LGW) - 81 km / 50.3 mi
Stansted Airport (STN) - 56.3 km / 35 mi
London (SEN-Southend) - 59 km / 36.7 mi

The preferred airport for Sunborn London is London City Airport (LCY).

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sunborn London

Functional Hall Sunborn London
Functional Hall
Common Space Sunborn London
Common Space
Lobby Sunborn London
Lobby
Accommodation Services Sunborn London
Accommodation Services
Exterior Sunborn London
Exterior

Things to Do

  • Marina

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Sunborn London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunborn London
136
Number of floors in Sunborn London
5
Another facilities in Sunborn London
Marina, Breakfast, Free WiFi, Banquet, Reception hall

Frequently asked question in Sunborn London

What are available facilities at Sunborn London?
There are top facilites at Sunborn London such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sunborn London?
The standard check-in time at Sunborn London is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sunborn London provide breakfast?
Yes, Sunborn London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sunborn London have?
Sunborn London is a 4.0-star hotel.
How many floors does Sunborn London have?
Sunborn London has 5 floors.
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More Reviews from Other Guests in Sunborn London

Overall Ratings & Reviews Sunborn London

Traveloka (3)
Other sources (1,273)
9.2
Exceptional
From 1,273 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Sunborn London

Number of reviews per page
20
40
Top reviews
Amanda
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

AVOID IF YOU ARE A FAMILY OR HAVE HEALTH CONDITIONS RELATED TO HEAT!! We booked a family room for 09/07 - advertised with air conditioning. NONE OF THE AIR CON WORKS HERE! We had noticed when we ate in the bar earlier but assumed rooms would be ok. We had to complain twice during the evening as it wasn’t working; my eldest daughter was lying in the floor trying to sleep - eventually after midnight someone came. They had no fans (I had to ask), no water offered either. We packed up and went to reception to speak to the manager; it was 12.35am. Her first solution was I was welcome to find another hotel! This is after midnight, in London, with 2 children! I told her this was unacceptable and she then suddenly could find another room. It was on the first floor (we had paid more for a room with a balcony) - the air conditioning also wasn’t working here. She admitted the system wasn’t coping and also said with 4 people in the room it would be worse - a poor excuse, we’ve never had this issue before and, if the system cannot cope, family rooms should not be sold. The manager then asked my husband to help her drag in a camp bed for one of the children. At this point we decided to split, one child and adult in each room. The manager was heavily pregnant and should not have been in a position to drag a bed or ask a guest to do so. By this time it was 1am - we struggled to sleep at all. Neringa the day manager said as the Sunborn is metal it cannot cope with the heat. AVOID!
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Marianne
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything about our stay was perfect. Every member of staff that we interacted with was very polite and helpful. The breakfast and evening meal that we had was delicious and the rooms were clean and spacious. We will be returning
Ady
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in/out was seamless with pleasant staff. The executive room with water view balcony was lovely and clean. Air con worked nice during the heatwave one night, but was blowing out warm air during our second night which was the only blemish on a fantastic stay. Breakfast was self service and kept nice and hot. There’s a few eating places and convenience stores within a five minute walk. With the Custom House Elizabeth Line train station within five minutes, you’re just less than 20 minutes away from Central London on new air conditioned trains. Would definitely use this hotel again,
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Jessica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. Huge rooms. Great breakfast. Will return
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The rooms are a good size with everything you need. The staff are very attentive and we loved staying here.
Stewart
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed was uncomfortable. Two single beds joined together with a thin double mattress put on top. There was a dip down the middle of the bed where there was a gap between the beds. It’s a real shame as the hotel was pleasant and very quiet.
KARL
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic stay on this hotel ship. Staff were friendly and helpful. Great location if you’re seeing a show at the 02 , as it’s only 15 minutes walk and cable car.
Jan
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, we had a nice time. Booked as I had always wanted to stay on the Sunborn and we were going to a concert at the 02 so it was convenient. Room was fine - we booked an executive king river view. Small balcony with chairs but you could only see the river if you stood up. Bathroom basic and lacked touches like shower cap etc. Boat was beautiful with large staircase in centre- stunning. Staff were pleasant and helpful- special call out to Luca on reception. We went for a drink on 5th floor bar and discovered how corporate the boat was when approximately 60 people converged in, with free drinks for them and high noise levels which spoiled both the view and ambience. There was something on at Excel and Sunborn were hosting an event for them which lasted from 5-11pm. We went to 5th floor bar outside at 11.15 pm and had lovely view of 02 and surrounding lit up buildings- favourite part of our stay. Breakfast was the most disappointing- totally self service with items that had been cooked possibly 2 hours earlier being left warm. We did ask for fresh eggs as the fried ones were hard, but when a fresh dish came out they were the same. Tip- get to breakfast early! Pastries were not fresh. Would we stay again? Probably not.
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Anna
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived it was slightly early but our room was ready and we were given an upgrade to a free breakfast, which was delicious! The choice of food was excellent. The hotel was a beautiful boat, felt very sumptuous and the room was enormous!! It was double the size of a normal London hotel room. I would happily stay at The Sunborn again and would highly recommend staying there.
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Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing yacht, very luxurious feel, absolutely no issues with the hotel experience but the dining is not to the luxury setting, food very good, service average at best. There was an event at excel when we stayed and two companies had booked out two bar areas of the yacht whilst we stayed this was frustrating as it left just an indoor resident bar that effectively was a room with zero atmosphere. Breakfast good, but runs out quickly and you are left to wait for it being replenished. Great location if visiting excel or Docklands, very close to Custom House DLR/Tube, only ten mins into central London. Nice to do something different and the cabins are spacious and luxurious.
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Shereen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was amazing. Rooms spotless and cosy. Breakfast was wonderful.
Amber
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thoroughly enjoyed our stay
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was bit of a ruck
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

....A terrific & unique place to stay, away from frenetic central areas of the city but with easy access to DLR etc. Cabins are spacious & with added comforts of the speciality coffee machine & the best bathrobes ever! The yacht is beautifully appointed with the accent on a relaxed stay & choice of dining. Comfortable bar & seating areas inside & out. The friendly & helpful staff complete the whole happy experience. Highly reccommend!
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Vikram Singh
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A shout out to the staff. The WiFi in my room was poor and unstable. When I let them know, they switched me to a new room, and called to double check that the WiFi was up to the mark. Professional and friendly service. The hotel is in a converted yacht and moored at a great location - there is lots of space all around and splendid views of the city. One does not feel boxed in as in many other hotels which are located next to other buildings.
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Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely stay at yacht. Helpful staff
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice stay and good breakfast
Neha
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel style. Clean rooms. Good size with 2 beds. Staff were helpful (not anlways upbeat though) . Location is not far from Custom House tube station. Breakfast was average - try and use the main room. The coffee from their machines was horrible. Have the room coffee instead. Rooms have coffee machines. Family friendly
JANE
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel itself was excellent but anyone booking for a vacation stay be aware that this hotel seems to cater primarily for conferences. We booked a two night stay and had booked dinner in the restaurant on both nights. The dinner reservations were accepted but then weeks later we were informed by email that our second night restaurant booking was cancelled due to a private event. We thought this just meant the restaurant but we had no access to the bar or sky lounge either. This was very disappointing. Most staff members were lovely but we did find one gentleman a little on the rude and unhelpful side.
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jaqueline
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very small room - cramped Only small towels provided Room service offered but no phone in room to be able to order Breakfast not bad but would benefit from better quality bread Overall not bad but expensive- not great value for money
Number of reviews per page
20
40

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Exterior 4 Sunborn London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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