Thistle London Heathrow Terminal 5

Hotels
8.2
/10
Very Good
3,469 reviews

What Guests Say About Their Stay

Marzaini Z.

9.7
/ 10
great place good food simply awesome

Michael

10.0
/ 10
Immaculately clean but a little ‘worn’ in places. The staff are amazing! Attentive but not intrusive

patricia

10.0
/ 10
Breakfast gorgeous. Hotel was amazing. And the staff were incredible. My partner had an accident, tripped of her own accord. All the staff on that night were just amazing. I was in bits when the ambulances arrived and the staff really really looked after me. I can't thank them enough. My partner remains in a coma but is going to recover. The staff at the thistle hotel were trained in first aid and saved her life. Thistle hotels will be top of my list.

David

10.0
/ 10
Rooms have had a massive update and are fresh and brighter which had been a wonderful experience also.
In the Area
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Bath Road, Longford, Hillingdon, London, England, UB7 0EQ

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Thistle London Heathrow Terminal 5 is a hotel is located at Hillingdon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Thistle London Heathrow Terminal 5

Bath Road, Longford, Hillingdon, London, England, UB7 0EQ
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General


In West Drayton (Heathrow Villages)

Location


Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Airport Bowl - 3.7 km / 2.3 mi
Stockley Park - 4.9 km / 3.1 mi
Brunel University - 7.1 km / 4.4 mi
River Thames - 8 km / 5 mi
Thames Path - 8.1 km / 5 mi
Windsor Castle - 10.7 km / 6.6 mi
Eton College - 10.8 km / 6.7 mi
Osterley Park and House - 11.5 km / 7.1 mi
Twickenham Stadium - 12.1 km / 7.5 mi
Frogmore House - 12.3 km / 7.6 mi
Pinewood Studios - 12.3 km / 7.7 mi
Runnymede - 12.4 km / 7.7 mi
Thorpe Park - 12.4 km / 7.7 mi
Syon Park - 12.4 km / 7.7 mi
Royal Holloway, University of London - 12.9 km / 8 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.1 km / 2.5 mi
Farnborough (FAB) - 39.5 km / 24.6 mi
London City Airport (LCY) - 102.8 km / 63.9 mi
Gatwick Airport (LGW) - 69.6 km / 43.2 mi
Luton Airport (LTN) - 60.3 km / 37.5 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Thistle London Heathrow Terminal 5

Bar, Cafe and Lounge Thistle London Heathrow Terminal 5
Bar, Cafe and Lounge
Functional Hall Thistle London Heathrow Terminal 5
Functional Hall
Common Space Thistle London Heathrow Terminal 5
Common Space
Lobby Thistle London Heathrow Terminal 5
Lobby
Accommodation Services Thistle London Heathrow Terminal 5
Accommodation Services

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Thistle London Heathrow Terminal 5

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thistle London Heathrow Terminal 5
266
Number of floors in Thistle London Heathrow Terminal 5
1
Another facilities in Thistle London Heathrow Terminal 5
Wedding service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Thistle London Heathrow Terminal 5

What are available facilities at Thistle London Heathrow Terminal 5?
There are top facilites at Thistle London Heathrow Terminal 5 such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Thistle London Heathrow Terminal 5?
The standard check-in time at Thistle London Heathrow Terminal 5 is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Thistle London Heathrow Terminal 5 provide breakfast?
Yes, Thistle London Heathrow Terminal 5 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Thistle London Heathrow Terminal 5 have?
Thistle London Heathrow Terminal 5 is a 3.5-star hotel.
How many floors does Thistle London Heathrow Terminal 5 have?
Thistle London Heathrow Terminal 5 has 1 floors.
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More Reviews from Other Guests in Thistle London Heathrow Terminal 5

8.2
Very Good
From 3,464 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thistle London Heathrow Terminal 5

Number of reviews per page
20
40
Top reviews
Lucy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reliable hotel that we've used several times. Basic but well kept. Brilliant Pod system to terminal 5 means we return even when rooms are not very well equipped (no plug sockets near bed, small bathrooms). Always good value in terms of cost. Helpful friendly staff.
Tania
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location for our night stay and access to terminal 5 at Heathrow. The pod was expensive but convenient for a 6am departure. Staff very friendly and helpful also.
Richard
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome place to stay
Ian
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room untidy, missing basic elements. Staff on check in very helpful, on check out they were busy chatting and only noticed me as I put my Key in the box. Wi-Fi was passable, bathroom was terrible mouldy cracks in grout and not toilet paper.
Valeria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice helpful staff. Convenient taxi rubber
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Immaculately clean but a little ‘worn’ in places. The staff are amazing! Attentive but not intrusive
Ilias
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Is nice hotel to stays before your flight
Sonia
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked a family room with a double and a single bed. Room provided was 3 single beds. Tiny room - much smaller than I expected for a family room. No room for us to all have our luggage out. Very basic room and not what I expected for the money paid. PODS to the airport were convenient but not free as indicated on the hotels website. Disappointed in our stay. Would not stay again.
Read More
patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast gorgeous. Hotel was amazing. And the staff were incredible. My partner had an accident, tripped of her own accord. All the staff on that night were just amazing. I was in bits when the ambulances arrived and the staff really really looked after me. I can't thank them enough. My partner remains in a coma but is going to recover. The staff at the thistle hotel were trained in first aid and saved her life. Thistle hotels will be top of my list.
Read More
Michael
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient location close to T5 and the pod transfer is easy but expensive for such a short trip. The room was comfortable and big enough for an overnight stay. Bathroom and furniture was old but worked ok. Very cheap for an airport hotel and would stay again.
Ceridwen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean but some communal areas by rooms not. Hotel a bit dated. Staff were lovely. Good value for money and did the job.
Charles
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I thought it was overpriced for what you get. The buses are infrequent to get to the hotel, you have to check yourself in, the room was way too hot. If you have a suitcase the bus won’t let you on in the morning if too many people to go back to the airport so best to organise a pod or a taxi Would have been better to stay at the Sheraton I think
Read More
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms have had a massive update and are fresh and brighter which had been a wonderful experience also.
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a problem with construction noise in adjacent room after paying for early check in. But was resolved efficiently
Radovan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was ok, could be more choices... great hotel and comfy beds.
Greg
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It’s a functional hotel if you need a bed before an early flight from Heathrow T5. I tend to arrive via the Elizabeth Line and the instructions on how to get to the hotel from T5 aren’t obvious. Drop down to floor two and look for Pod Parking. Use the free pod to goto the car park, from there it’s a five minute walk to the hotel. You’ll arrive at a locked gate mid way, press the call button and the gate will be unlocked. Since my last visit, the reception staff have been replaced with self service screens. They’re functional but not a great experience to use. Slow response from the keyboard being the main gripe. Food in the hotel bar is fine and watching the planes land on the terrace outside the bar never gets old. So in summary, it’s a tired old hotel which is functional. And lastly, it does not have a lift.
Read More
Neil
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ideal for a sleep if flying early
Joe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay before a flight, would return!
Simon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and all went fine. Staff on reception (Arbav) particularly helpful
Derek
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

didn't use the internet
Number of reviews per page
20
40

Ready to make up your mind?

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Disclaimer

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8.2
Very Good
From 3,464 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thistle London Heathrow Terminal 5

Number of reviews per page
20
40
Top reviews
Lucy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reliable hotel that we've used several times. Basic but well kept. Brilliant Pod system to terminal 5 means we return even when rooms are not very well equipped (no plug sockets near bed, small bathrooms). Always good value in terms of cost. Helpful friendly staff.
Tania
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location for our night stay and access to terminal 5 at Heathrow. The pod was expensive but convenient for a 6am departure. Staff very friendly and helpful also.
Richard
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome place to stay
Ian
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room untidy, missing basic elements. Staff on check in very helpful, on check out they were busy chatting and only noticed me as I put my Key in the box. Wi-Fi was passable, bathroom was terrible mouldy cracks in grout and not toilet paper.
Valeria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice helpful staff. Convenient taxi rubber
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Immaculately clean but a little ‘worn’ in places. The staff are amazing! Attentive but not intrusive
Ilias
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Is nice hotel to stays before your flight
Sonia
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked a family room with a double and a single bed. Room provided was 3 single beds. Tiny room - much smaller than I expected for a family room. No room for us to all have our luggage out. Very basic room and not what I expected for the money paid. PODS to the airport were convenient but not free as indicated on the hotels website. Disappointed in our stay. Would not stay again.
Read More
patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast gorgeous. Hotel was amazing. And the staff were incredible. My partner had an accident, tripped of her own accord. All the staff on that night were just amazing. I was in bits when the ambulances arrived and the staff really really looked after me. I can't thank them enough. My partner remains in a coma but is going to recover. The staff at the thistle hotel were trained in first aid and saved her life. Thistle hotels will be top of my list.
Read More
Michael
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient location close to T5 and the pod transfer is easy but expensive for such a short trip. The room was comfortable and big enough for an overnight stay. Bathroom and furniture was old but worked ok. Very cheap for an airport hotel and would stay again.
Ceridwen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean but some communal areas by rooms not. Hotel a bit dated. Staff were lovely. Good value for money and did the job.
Charles
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I thought it was overpriced for what you get. The buses are infrequent to get to the hotel, you have to check yourself in, the room was way too hot. If you have a suitcase the bus won’t let you on in the morning if too many people to go back to the airport so best to organise a pod or a taxi Would have been better to stay at the Sheraton I think
Read More
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms have had a massive update and are fresh and brighter which had been a wonderful experience also.
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a problem with construction noise in adjacent room after paying for early check in. But was resolved efficiently
Radovan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was ok, could be more choices... great hotel and comfy beds.
Greg
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It’s a functional hotel if you need a bed before an early flight from Heathrow T5. I tend to arrive via the Elizabeth Line and the instructions on how to get to the hotel from T5 aren’t obvious. Drop down to floor two and look for Pod Parking. Use the free pod to goto the car park, from there it’s a five minute walk to the hotel. You’ll arrive at a locked gate mid way, press the call button and the gate will be unlocked. Since my last visit, the reception staff have been replaced with self service screens. They’re functional but not a great experience to use. Slow response from the keyboard being the main gripe. Food in the hotel bar is fine and watching the planes land on the terrace outside the bar never gets old. So in summary, it’s a tired old hotel which is functional. And lastly, it does not have a lift.
Read More
Neil
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ideal for a sleep if flying early
Joe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay before a flight, would return!
Simon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and all went fine. Staff on reception (Arbav) particularly helpful
Derek
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

didn't use the internet
Number of reviews per page
20
40