Sofitel Lyon Bellecour

The staff at the Sofitel Lyon were superb. We had an issue with Air France’s missing baggage department, and the staff, especially Valentin, really helped us out of jam. Restaurant was great, location was lovely. We’d never been to Lyon, but we came away feeling it was a place we have to come back to. Thanks in large part to the team at the Sofitel.

Property was well-maintained in appearance, cleanliness and amenities. Rooms were modern and clean with room-service, bathrobes, slippers, shower gel, shampoo, conditioner, and toiletries, refrigerator, complimentary waters, crisps, nespresso machine, tea and hot water kettle. Room service was timely and food was excellent! Staff spoke English and were very helpful and professional. Has a salon and spa (we used both services and were very pleased). Location is central and walking distance to major sites, streets, cafes, shops and the main city square. Excellent hotel. Highly recommend.

The room was large and clean. Location is just OK, a good walk to restaurants and farther to shopping. Located on the river. Not close to the train station.