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ARCOTEL Onyx Hamburg

Hotels
9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Brian

10.0
/ 10
Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.

Ian

10.0
/ 10
A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.

Cheryl

10.0
/ 10
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
In the Area
See Map
Reeperbahn 1a, Hamburg-Mitte, Hamburg, Germany, 20359

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
ARCOTEL Onyx Hamburg is located in area / city Hamburg-Mitte. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARCOTEL Onyx Hamburg

Reeperbahn 1a, Hamburg-Mitte, Hamburg, Germany, 20359
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Lobby ARCOTEL Onyx Hamburg
Lobby 2 ARCOTEL Onyx Hamburg

Discover More About ARCOTEL Onyx Hamburg

Location


ARCOTEL Onyx Hamburg is located in area / city Hamburg-Mitte.

About ARCOTEL Onyx Hamburg

From business event to corporate gathering, ARCOTEL Onyx Hamburg provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but ARCOTEL Onyx Hamburg welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

ARCOTEL Onyx Hamburg is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

ARCOTEL Onyx Hamburg is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at ARCOTEL Onyx Hamburg.

All facilities in ARCOTEL Onyx Hamburg

Bar, Cafe and Lounge ARCOTEL Onyx Hamburg
Bar, Cafe and Lounge
Functional Hall ARCOTEL Onyx Hamburg
Functional Hall
Common Space ARCOTEL Onyx Hamburg
Common Space
Lobby ARCOTEL Onyx Hamburg
Lobby
Accommodation Services ARCOTEL Onyx Hamburg
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor facilities
  • TV lounge

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Transportation

  • Garage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in ARCOTEL Onyx Hamburg

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Key (Foundation for Environmental Education), Parking height restrictions apply, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARCOTEL Onyx Hamburg
215
Number of floors in ARCOTEL Onyx Hamburg
7
Another facilities in ARCOTEL Onyx Hamburg
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in ARCOTEL Onyx Hamburg

What are available facilities at ARCOTEL Onyx Hamburg?
There are top facilites at ARCOTEL Onyx Hamburg such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARCOTEL Onyx Hamburg?
The standard check-in time at ARCOTEL Onyx Hamburg is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does ARCOTEL Onyx Hamburg provide breakfast?
Yes, ARCOTEL Onyx Hamburg provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does ARCOTEL Onyx Hamburg have?
ARCOTEL Onyx Hamburg is a 4.5-star hotel.
How many floors does ARCOTEL Onyx Hamburg have?
ARCOTEL Onyx Hamburg has 7 floors.
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More Reviews from Other Guests in ARCOTEL Onyx Hamburg

Overall Ratings & Reviews ARCOTEL Onyx Hamburg

Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARCOTEL Onyx Hamburg

Number of reviews per page
20
40
Top reviews
Glen
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
FLORIDAN
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The rooms are very outdated and need a renovation.
steven
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was not serviced during stay would not print out invoice when i paid and now i am chasing so i can expense this.
Brian
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great area!
Phil
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Promised they would send receipt by email and didnt
Kevin James
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
Anshuman
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Good Location on the Reeperbahn, close to nightlife and river. But the stay was ruined due to poor staff. Inspite being Expedia Platinum member, neither room upgrade nor late checkout was entertained. The room was infact free but was asked to pay for late checkout. In particular the lady Annika was too rude to come knocking at the room dot on time asking to vacate. Most hotels offer free ice, and have even ice dispensers. When we asked for ice, the bar staff were rude. Expedia should escalate to hotel management, hardly the kind of behaviour expected.
Read More
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great hotel in great location
Zain-Ul-Abideen
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

breakfast should have better options.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
Read More
Brian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Read More
Kimberly
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
Read More
Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clean and stylish, surprisingly quiet for the area.
daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Clean room
Ian
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Cheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Phil
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great hotel with excellent breakfast. Good location.
Phil
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Great hotel great location.
Kevin James
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great location but the area can be a little dirty at times.
Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ARCOTEL Onyx Hamburg

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews ARCOTEL Onyx Hamburg

Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARCOTEL Onyx Hamburg

Number of reviews per page
20
40
Top reviews
Glen
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
FLORIDAN
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The rooms are very outdated and need a renovation.
steven
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was not serviced during stay would not print out invoice when i paid and now i am chasing so i can expense this.
Brian
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great area!
Phil
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Promised they would send receipt by email and didnt
Kevin James
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
Anshuman
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Good Location on the Reeperbahn, close to nightlife and river. But the stay was ruined due to poor staff. Inspite being Expedia Platinum member, neither room upgrade nor late checkout was entertained. The room was infact free but was asked to pay for late checkout. In particular the lady Annika was too rude to come knocking at the room dot on time asking to vacate. Most hotels offer free ice, and have even ice dispensers. When we asked for ice, the bar staff were rude. Expedia should escalate to hotel management, hardly the kind of behaviour expected.
Read More
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great hotel in great location
Zain-Ul-Abideen
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

breakfast should have better options.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
Read More
Brian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Read More
Kimberly
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
Read More
Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clean and stylish, surprisingly quiet for the area.
daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Clean room
Ian
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Cheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Phil
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great hotel with excellent breakfast. Good location.
Phil
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Great hotel great location.
Kevin James
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great location but the area can be a little dirty at times.
Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40