Fives Hotel Desaru

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8.0
/10
Pleasant
557 reviews

What Guests Say About Their Stay

Sitti Ramlah Binti Tsatjo

9.7
/ 10
The hotel is so beautiful and clean
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Michelle T.

8.5
/ 10
We are great to stay at this hotel, children’s enjoy the club house pool

Muhammad Sofian Bin Yusof

10.0
/ 10
Worth the price, strategic area.
See original

Nor A. b. A. S.

8.8
/ 10
Room is clean and the breakfast is awesome. Suitable for family vacation and business travel.

Danielle

10.0
/ 10
Although it’s not by the beach, it’s located near the mall and restaurants. 10 mins drive to the beach, 5 mins drive to the fruit farm. Building doesn’t look good from far, but internal is nice and seems new. Room was clean. Breakfast spread is not much, but good enough for us. Other than the usual bread, cereal, scrambled egg, there’s also nasi lemak and porridge. There was curry chicken too.
In the Area
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No. 127 Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Kota Tinggi, Johor, Malaysia, 81930

Main Facilities

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Luggage storage
Elevator
Family room
AC
24-hour Receptionist
note: hotel was previously named Amansari Hotel Desaru Staying at Fives Hotel Desaru is a good choice when you are visiting Kota Tinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fives Hotel Desaru

No. 127 Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Kota Tinggi, Johor, Malaysia, 81930
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Lobby Fives Hotel Desaru
Exterior 2 Fives Hotel Desaru

Discover More About Fives Hotel Desaru

Overview of Fives Hotel Desaru

Fives Hotel Desaru occupies No. 127, Jalan Kempas 1, Taman Desaru Utama, in Bandar Penawar, Kota Tinggi, Johor, and today operates under the Fives Hotels banner as part of a small Johor-based group that also runs properties in Johor Bahru's entertainment district and at DNP. The property was previously marketed as Amansari Hotel Desaru, and the branding shift is still visible on the operator's own booking pages, where an "Amansari Hotels & Resort" mark appears alongside the current Fives identity. For travellers who remember the earlier name, this is the same 238-room, 13-storey building at the same Taman Desaru Utama address, now trading under its Fives Hotel Desaru identity and managed by SKS Hospitality Sdn Bhd.

The hotel sits inland from the coastline, within reach of Desaru's beach stretch, the Pengerang industrial corridor, and Kota Tinggi town, which makes it a practical base for both leisure travellers heading to the beach and business travellers with reasons to visit the Pengerang Integrated Petroleum Complex (PIPC) or the RAPID refinery project nearby. Traveloka's own listing rates the property at 3 stars, and guest feedback lands at a "Pleasant" 8.0 out of 10 across several hundred reviews on the platform, with location cited as a particular strength.

Because the rebrand from Amansari to Fives happened without the address or room inventory changing, some third-party map services and older bookmarks may still reference the previous name — travellers searching for "Amansari Hotel Desaru" and finding this Traveloka page under the Fives name are looking at the correct, current property.

Room/Unit Types at Fives Hotel Desaru

Fives Hotel Desaru lists 238 air-conditioned rooms in total. Traveloka's own room feed for the property groups the inventory into three broad tiers, described bottom-up below. Because the detailed per-room amenity feed is not fully populated on the live listing, treat the following as the confirmed tier structure rather than an exhaustive feature list — for the precise in-room inclusions of a specific room at the time of booking, check the room description on the booking page itself.

Standard Rooms

The entry-level category at Fives Hotel Desaru. Standard rooms come air-conditioned and are the most widely available tier in the 238-room inventory, suited to travellers who mainly need a comfortable base near the Desaru Coast rather than extra space or a lounge area.

Deluxe Rooms

Sitting above Standard, the Deluxe tier is the mid-range option at the property. As with the Standard tier, rooms typically include air conditioning and a private bathroom; guests who want confirmation of extras such as a minibar or specific bedding configuration in a given Deluxe room should check the individual room listing on the booking page, since Traveloka's structured room-level feed does not itemise every inclusion for this tier.

Suites (including Family Suites)

The top of the ladder is the suite category, which includes family-oriented configurations built around a king bed paired with a sofa bed — a practical setup for a couple travelling with one or two children, or for two adults who want a bit more separation than a standard double affords. As with the other tiers, confirm exact bedding and space details for a specific suite at the time of booking.

Across all tiers, the property's general facility list on Traveloka includes air conditioning, cable TV, a desk, a hairdryer, a minibar, and a private shower — these are drawn from Traveloka's property-level feed rather than a room-by-room breakdown, so availability can vary by the specific room booked.

Facilities and Amenities

Fives Hotel Desaru's Traveloka listing confirms a straightforward, business-and-leisure-friendly facility set rather than a resort-style amenity list. On the practical side, the property offers a 24-hour front desk and receptionist, an elevator serving all 13 floors, parking on site (described as limited), and WiFi throughout the property. The hotel's own group homepage separately confirms a breakfast buffet is served for guests, along with access to a clubhouse area — both features that sit outside Traveloka's structured facility tags but are stated directly by the operator.

  • Connectivity: Free WiFi across guest rooms and public areas
  • Front desk services: 24-hour front desk and receptionist, luggage storage
  • Room comfort: Air conditioning, cable TV, minibar, hairdryer, desk, shower
  • Family-friendly options: Connecting rooms and family rooms available on request, subject to availability
  • Retail on site: A small supermarket and shops within the property
  • Dining: Daily breakfast buffet, per the operator's own property information
  • Recreation: A clubhouse area, per the operator's own property information

Non-smoking rooms are available for guests who prefer them, and the property notes a standard Malaysia tourism tax charged per room per night at check-in, in line with the nationwide policy that has applied since January 2023 — this is a modest, government-mandated charge rather than a hotel fee, and it is separate from the room rate itself.

Location and Getting There

The hotel's Taman Desaru Utama address places it a short drive from the main Desaru Coast beachfront and its resort cluster, and within reach of Kota Tinggi town for those who need banking, retail, or transport links beyond the immediate Desaru area. The location also puts guests within a manageable drive of the Pengerang Integrated Petroleum Complex and the broader RAPID development zone, which is one reason the property draws a mix of leisure and corporate stays rather than beach tourism alone.

Desaru does not have its own airport terminal for scheduled commercial flights; most travellers arrive by road from Johor Bahru or via the Tanjung Belungkor ferry terminal, which connects to Singapore's Changi Point. Travellers flying in from further afield typically land at Senai International Airport in Johor Bahru or Singapore Changi Airport before continuing overland to Desaru — those planning the full journey can compare routings and book a flight with Traveloka as the first leg before the road transfer to the hotel.

Once at the property, the on-site parking makes a self-drive visit straightforward for guests coming from Singapore or elsewhere in Johor, and the elevator-equipped 13-floor building means access to any room level is not an issue for guests with luggage or mobility needs.

Dining at Fives Hotel Desaru

The operator's own property information confirms a breakfast buffet is included as part of the standard offering for guests at Fives Hotel Desaru, giving arriving guests a straightforward morning meal option without needing to leave the property. Traveloka's listing does not itemise a named in-house restaurant beyond this, so guests planning lunch or dinner should expect to look slightly further afield during their stay.

Desaru's wider dining scene is concentrated around the beachfront resort strip and Bandar Penawar town, both a short drive from the hotel, and ranges from casual Malaysian and seafood eateries to the more elaborate outlets attached to the larger beachfront resorts. Travellers who want to plan sightseeing or dining stops around the wider Desaru Coast area before or after checking in can browse things to do near Desaru to line up beach, waterpark, or golf outings alongside their meals.

Why Stay at Fives Hotel Desaru

Fives Hotel Desaru works best for travellers who want a straightforward, well-located base in Taman Desaru Utama without paying resort rates — the 8.0/10 guest score on Traveloka reflects a property that delivers reliably on the essentials: a clean, air-conditioned room, a functioning front desk around the clock, and easy road access to the beach, Kota Tinggi, and the Pengerang industrial zone. The tiered room structure, from Standard through Deluxe to family-oriented suites, gives solo travellers, couples, and small families a workable set of options within one property.

It suits business travellers with reasons to be near PIPC or RAPID just as well as leisure travellers using Desaru as a beach base, since the location splits the difference between the coast and the inland towns. Guests who want to compare it against other Desaru-area options before booking can browse more hotels in the Desaru area on Traveloka to see how the pricing and facility mix stacks up.

Tips for Booking Fives Hotel Desaru on Traveloka

Book early if travelling during Malaysian school holidays or long weekends, when the Desaru Coast area sees a surge in demand from both Johor and Singapore visitors. When selecting a room on Traveloka, check the specific tier description (Standard, Deluxe, or Suite) rather than assuming amenities are identical across categories, since bedding and space vary noticeably between them — the family suite configuration in particular is worth confirming if travelling with children.

  1. Confirm your exact room tier and bedding configuration on the booking page before paying, since the three tiers differ in size and setup.
  2. Budget for a modest per-room, per-night Malaysia tourism tax, charged at check-in rather than included in the online rate.
  3. If arriving from Singapore, plan around the Tanjung Belungkor ferry schedule or the Johor Bahru road route, since Desaru has no direct commercial airport.
  4. Ask at check-in about parking, since the property notes limited on-site parking availability.

Once your room and dates are settled, complete the reservation through Traveloka, and consider starting your wider trip planning from the Traveloka homepage for flights, activities, and other Johor accommodation in one place.

Other Popular Hotels in Desaru

One&Only Desaru Coast

  • Hotel details: A 5-star luxury resort set within a rainforest-and-beachfront estate on Persiaran Damai, Desaru Coast, with private plunge pools built into every suite.
  • Room types: Rainforest Junior Suite, Ocean Junior Suite, Ocean Grand Suite, Rainforest Grand Pool Suite, and the four-bedroom Villa One.
  • Facilities: Chenot Spa, three shared swimming pools, Club One fitness centre with tennis and padel courts, KidsOnly Club, and private beach access.
  • Services: Four on-site restaurants (Ambara, Hoshi, Ember Beach Club, Dusky Monkey) and 24-hour front desk.

Four Points By Sheraton Desaru

  • Hotel details: A 4-star international-brand hotel on Jalan Kempas 2, Taman Desaru Utama, with 311 total rooms across a full-service layout.
  • Room types: Classic King/Twin, Deluxe King/Twin, Premium King/Twin with balconies, Family King/Twin with kids' play tents, and Suites.
  • Facilities: Outdoor saltwater pool and children's pool, 24-hour gym, and over 12,000 sq ft of banquet and meeting space.
  • Services: Mesh Restaurant for all-day dining, Mesh Bar & Lounge, a children's recreation room, and a complimentary shuttle to Desaru Beach and nearby attractions.

Hard Rock Hotel Desaru Coast

  • Hotel details: A 5-star, music-themed beachfront hotel in Desaru Coast with 319 rooms across five floors and direct private beach access.
  • Room types: Deluxe Room with king or twin beds, Rock Star Suite with a separate living area, and the family-oriented Roxity Kidz Room.
  • Facilities: Outdoor swimming pool with multiple zones, Rock Spa, and a fully equipped fitness centre.
  • Services: Three on-site restaurants, live music entertainment, and the supervised Roxity Kids Club.

Lotus Desaru Beach Resort & Spa

  • Hotel details: A large 4-star family resort in Desaru with 720 rooms across five floors, built around a beachfront and waterpark layout.
  • Room types: One, two, three, and four-bedroom units plus VIP suites.
  • Facilities: An on-site waterpark, spa, private beach, and a children's play area.
  • Services: Multiple dining venues including a restaurant, cafe, and beach bar, plus activity rentals such as jet ski and banana boat.

Hotel Desaru Penawar

  • Hotel details: A 2-star budget-friendly property on Jalan Kempas 4, Taman Desaru Utama, close to Fives Hotel Desaru's own street.
  • Room types: General accommodation across an 87-room, two-floor building.
  • Facilities: Free WiFi and on-site parking.
  • Services: Multilingual staff, coffee and tea available in the lobby, and babysitting services on request.

All facilities in Fives Hotel Desaru

Lobby Fives Hotel Desaru
Lobby
Exterior Fives Hotel Desaru
Exterior
Bedroom Fives Hotel Desaru
Bedroom
In-room Bathroom Fives Hotel Desaru
In-room Bathroom

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • AC
  • Connecting rooms
  • Family room

Public Facilities

  • Parking
  • Elevator

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Luggage storage

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in Fives Hotel Desaru

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Fives Hotel Desaru
238
Number of floors in Fives Hotel Desaru
13
Another facilities in Fives Hotel Desaru
Limited parking, Free WiFi, AC, Connecting rooms, Family room

Frequently asked question in Fives Hotel Desaru

Is Fives Hotel Desaru the same property that used to be called Amansari Hotel Desaru?
Yes. Fives Hotel Desaru is the current name for the same 238-room property at No. 127, Jalan Kempas 1, Taman Desaru Utama, previously marketed as Amansari Hotel Desaru. The Traveloka listing URL still carries the old name in its slug, but the property, address, and room inventory at Fives Hotel Desaru have not changed.
What time is check-in and check-out at Fives Hotel Desaru?
Check-in at Fives Hotel Desaru begins at 15:00 and check-out is required before 12:00, according to Traveloka's listing for the property. These times are standard for the hotel and travellers with earlier arrival or later departure needs should confirm flexibility directly when booking.
What room types are available at Fives Hotel Desaru?
Fives Hotel Desaru offers three room tiers across its 238 rooms: Standard Rooms as the entry-level category, Deluxe Rooms as the mid-tier option, and Suites at the top of the ladder, including family suite configurations with a king bed and sofa bed for guests travelling with children.
Does Fives Hotel Desaru serve breakfast?
Yes, according to the operator's own property information, Fives Hotel Desaru includes a breakfast buffet as part of its standard guest offering. Traveloka's listing does not name a separate in-house restaurant beyond this, so guests planning other meals should look to the wider Desaru dining scene nearby.
Is WiFi available at Fives Hotel Desaru?
Yes. Free WiFi is listed as a facility across Fives Hotel Desaru, covering both guest rooms and public areas of the property, per Traveloka's structured facility data for the hotel.
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More Reviews from Other Guests in Fives Hotel Desaru

Overall Ratings & Reviews Fives Hotel Desaru

Traveloka (237)
Other sources (320)
7.8
Pleasant
From 320 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

9.0

Service and Facilites

7.8

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Traveler Reviews Fives Hotel Desaru

Number of reviews per page
20
40
Top reviews
Wan Sharuddin
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

It is worth revisiting.
Nazir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Na
Hock Thye
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Good value
Raven
icon-with Partner
with Partner
4.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Toilet bowl full of yellowish stain. Bathing area slippery with algae on the side. Bedsheet Pillow have to change 3 time as all so call clean sheets have bloodstains on it. Receptionist are friendly and helpful
Lit Phen
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Lack of maintenance, the aircon very noisy, all window being sealed cannot open. The towels given are dirty, has stain on it. Breakfast has very limited options.
Verified traveler
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

We booked and stayed in the family suite. It comes with a king bed and a sofa bed (able to sleep 2). The condition in our room was good enough for us. All the necessities are available and clean. The housekeeping team is excellent. Whenever we need anything from them, they will send to us without fail. The front desk's service is also excellent. Breakfast was delicious even when there is lack of variety. The only setback is the corridor which will fill with echo is anyone speaks loudly. Location wise, it is just next to many F&B outlets. We were spoilt for choice when it comes to lunch and dinner.
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Verified traveler
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Bed is quite comfortable and room was clean. However there is no hair dryer provided in the room. We were allocated a room with connecting door and the sound insulation was very bad. We could hear people talking. We were woken up in the early morning because the neighbouring room's alarm clocks kept ringing from 4 am to 6 plus am till we had to call the reception.
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Sebrina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Comfortable and clean. Well kept.
Uma Mageswary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

This hotel is so near to shops and mall. Very convenient, if i go again will book this hotel.
Guan Chwee
icon-Leisure
Leisure
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

clean and comfortable room
Hoon
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Convenient
Hock Thye
icon-Leisure
Leisure
2.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Awful!
Nur Hajah
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The room we took "Suite" was very nice but unfortunately it has an electrical trip during at 2.00 am in the morning we have to move to another unit. Although we got another room but it is to our inconvenient moving our stuff during the night with our sleeping child. Overall the stay was nice.
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Although it’s not by the beach, it’s located near the mall and restaurants. 10 mins drive to the beach, 5 mins drive to the fruit farm. Building doesn’t look good from far, but internal is nice and seems new. Room was clean. Breakfast spread is not much, but good enough for us. Other than the usual bread, cereal, scrambled egg, there’s also nasi lemak and porridge. There was curry chicken too.
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Nur Najiha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Good stays..
Dorothy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

This hotel was so disappointing that we checked out a day early. Funny thing is that no one even asked why we were checking out early. If I was running a hotel and people are checking out early, I would want to know why. There is no swimming pool on site - you have access to one somewhere else. I personally don’t want to drive to a swimming pool when I am on vacation. Next, the bar the website says they have, it’s not there. The buffet for breakfast was mediocre at best. I realize people are just opening back up from COVID, but update the websites on what you truly have and if the facilities are off site, put it on the website. As far as housekeeping goes, the room could have been cleaner and when you clean a room, do more than just make the bed. How about leaving more water or more coffee? The water and coffee was never replenished after checking in. Two bottles of water and a couple of packs of coffee for two people?? My husband went to the store and bought more coffee and water. The one plus is that there was plenty of parking. In order to eat lunch and dinner, you will need to have a car and leave the hotel. If the website had given me all the information on what was really available at the hotel, I could have made wiser choices. I would have had a better vacation at home. There was no advantage to staying at this hotel.
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Heng Wai
icon-Business
Business
8.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

nearby to commercial area. a lot shop but a bit traffic during rush hour
Nur Hajah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Nice food nice room ..😊
Steve
icon-Business
Business
6.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

water pressure was not good. bathroom has a no separation between shower area and WC, water from shower area tend to be wet the WC area. broken hanger found in the closet.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Everything is good. Just sound proof need to improve
Number of reviews per page
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Bedroom 4 Fives Hotel Desaru

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