This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
The room size wasn't the same with one appeared on ad. No makeup done by HK. We've had water issues on second night of our stay but the staff was quick to respond and fixed the issue.
Room was clean, value for money, location was strategic, a lot of restaurant nearby. Above all we were allowed for early check in. Reception was friendly, overall was good, Thank you.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia