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New World Makati Hotel

Hotels
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9.1
/10
Exceptional
1,496 reviews

What Guests Say About Their Stay

asyifa t.

10.0
/ 10
It is highly recommended to stay here in terms of the service and facilities provided, all of which are good.

James

10.0
/ 10
This is one of my favorite hotels in the world. It was super nice when I first stayed here about 25 years ago and is still in good shape and very appealing. Everyone has been very nice, except one woman behind the front desk refused to address my concern about getting my outside coffee warmed up in the microwave. She told me I had to go through room service. After I explained to her about common sense and efficiency, with the break room about twenty feet from the front desk, she eventually acquiesced. That is the big negative about my entire two week stay, so you can see nearly everything was great. Many dozens of restaurants close by with many options. I even tried Jollibee's with great satisfaction and used GRAB for the first time. Excellent hotel with nice spa and pool and on premises restaurants, a Buffett and Chinese restaurant and a bar food restaurant. The mattress was a little hard for my liking, but I would stay here again without hesitation.

Wesley

10.0
/ 10
All members of the staff were excellent. They were able to provide everything we needed very quickly and even took care of booking our airport transfer. Very convenient location as well, close to shopping and great restaurants. This was our second stay and we will stay again when we return to Manila.

Jerome

10.0
/ 10
An excellent hotel. The staff are attentive and helpful. A bit tacky the staff ask for online reviews but that is a very minor point. Not sure if that is the norm but we were not used to it. The lounge has limited food options but the drinks are good. The gym and pool are nice. The nearby malls have many dining options. There are several local businesses nearby not in the malls that are interesting including the museum. The executive lounge and the breakfast are good. We will definitely consider staying again.
In the Area
See Map
Esperanza Street corner Makati Avenue, Ayala Center, San Lorenzo, Makati, Metro Manila, Philippines, 1228

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
New World Makati Hotel is a hotel is located at San Lorenzo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New World Makati Hotel

Esperanza Street corner Makati Avenue, Ayala Center, San Lorenzo, Makati, Metro Manila, Philippines, 1228
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Discover More About New World Makati Hotel

General
Near Greenbelt Shopping Mall

Location
With a stay at New World Makati Hotel, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and a short 4-minute drive from Bonifacio High Street. This luxury hotel is 4 mi (6.4 km) from SM Mall of Asia and 10 mi (16.1 km) from SM North EDSA.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Ayala Center - 0.1 km / 0.1 mi
Greenbelt Shopping Mall - 0.1 km / 0.1 mi
Ayala Museum - 0.4 km / 0.3 mi
Glorietta Mall - 0.5 km / 0.3 mi
Legazpi Active Park - 0.7 km / 0.4 mi
Ayala Triangle Gardens - 0.9 km / 0.6 mi
SM Makati - 1 km / 0.6 mi
Makati Medical Center - 1.6 km / 1 mi
Australian Embassy Manila - 1.8 km / 1.1 mi
RCBC Plaza - 1.8 km / 1.1 mi
Century City - 2.2 km / 1.4 mi
Power Plant Mall - 2.6 km / 1.6 mi
Circuit Makati - 3.3 km / 2 mi
Burgos Circle - 3.7 km / 2.3 mi
St Luke's Medical Center Global City - 3.7 km / 2.3 mi

The preferred airport for New World Makati Hotel is Ninoy Aquino Intl. Airport (MNL) - 8.1 km / 5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Makati? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy international cuisine at Cafe 1228, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 578 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in New World Makati Hotel

Entertainment Facility New World Makati Hotel
Entertainment Facility
Functional Hall New World Makati Hotel
Functional Hall
Common Space New World Makati Hotel
Common Space
Lobby New World Makati Hotel
Lobby
Accommodation Services New World Makati Hotel
Accommodation Services

Transportation

  • Limited parking
  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Spa
  • Outdoor pool
  • Garden
  • Sauna
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in New World Makati Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New World Makati Hotel
578
Number of floors in New World Makati Hotel
25
Another facilities in New World Makati Hotel
Limited parking, Limo or town car service, Valet parking (surcharge), Poolside bar, Breakfast

Frequently asked question in New World Makati Hotel

What are available facilities at New World Makati Hotel?
There are top facilites at New World Makati Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New World Makati Hotel?
The standard check-in time at New World Makati Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does New World Makati Hotel provide breakfast?
Yes, New World Makati Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does New World Makati Hotel have?
New World Makati Hotel is a 5.0-star hotel.
How many floors does New World Makati Hotel have?
New World Makati Hotel has 25 floors.
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More Reviews from Other Guests in New World Makati Hotel

Overall Ratings & Reviews New World Makati Hotel

Traveloka (79)
Other sources (1,417)
9.2
Exceptional
From 1,417 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews New World Makati Hotel

Number of reviews per page
20
40
Top reviews
Theodore
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Maybe the hotel should install diffusers since the common hallways smell musty. Most 5* hotels have a signature smell and it would perhaps be if common areas smelled like perfume rather than mold. Otherwise, service is good. Business as usual.
James
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is one of my favorite hotels in the world. It was super nice when I first stayed here about 25 years ago and is still in good shape and very appealing. Everyone has been very nice, except one woman behind the front desk refused to address my concern about getting my outside coffee warmed up in the microwave. She told me I had to go through room service. After I explained to her about common sense and efficiency, with the break room about twenty feet from the front desk, she eventually acquiesced. That is the big negative about my entire two week stay, so you can see nearly everything was great. Many dozens of restaurants close by with many options. I even tried Jollibee's with great satisfaction and used GRAB for the first time. Excellent hotel with nice spa and pool and on premises restaurants, a Buffett and Chinese restaurant and a bar food restaurant. The mattress was a little hard for my liking, but I would stay here again without hesitation.
Read More
James
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff continues to be the hotel’s biggest asset. There are many new faces but everyone is generally very pleasant and accommodating: Security, Doormen, Concierge, Front Desk. A special thank you to Abbey, Hazel and the others who staff the Club Level Reception area. I also wanted to recognize Wilson, Babylyn and the others who took exceptional care of me at Breakfast and Cocktail hour. Their commitment to their guests is outstanding! My room attendants: Jomel and Raymond are definite assets to New World and their work ethic is outstanding! My biggest gripes remain the same: NW is in dire need of renovation, remodel and repair. The staff can only do so much. There are way too many things to mention: inoperable elevators, creaky room floors, hot water issues and many noticeable cosmetic problems: chipped paint, loose faucets, stains…the list is endless! The hotel is old and it shows. New owners need to address this sooner than later although I know it will take time and money. I also notice how management is skimping on things: no newspapers in Club Lounge for guests to use (not keep); menu offerings that have been impacted. The food and choices were outstanding: now they are simply poor and often not delicious! Why offer choices that are lousy: tasteless, dry and just CHEAP! All businesses must find ways to reduce costs but you can offer less selection but ensure they are good! I think the Executive Chef is terrible needs to be replaced. His food at cocktail hour is junk!
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Lilia
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location to mall and airport
Wesley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All members of the staff were excellent. They were able to provide everything we needed very quickly and even took care of booking our airport transfer. Very convenient location as well, close to shopping and great restaurants. This was our second stay and we will stay again when we return to Manila.
melton
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice clean room. Friendly staff. Great central location
Jerome
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An excellent hotel. The staff are attentive and helpful. A bit tacky the staff ask for online reviews but that is a very minor point. Not sure if that is the norm but we were not used to it. The lounge has limited food options but the drinks are good. The gym and pool are nice. The nearby malls have many dining options. There are several local businesses nearby not in the malls that are interesting including the museum. The executive lounge and the breakfast are good. We will definitely consider staying again.
Read More
michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel and good service near to the mall and restaurant. Plenty of mixed restaurants Filipino western Japanese Chinese Mexican Indonesia Mediterranean.. fantastic SPA service.. unblock city view
Inman
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is well appointed, I think the breakfast Buffett could use a refresh compared to Shangri La down the street and the price is comparable. The staff was excellent. If it’s your first time visiting the amount of security you and your guest have to go through will be intimidating. I would chalk it up to “I would rather have it than not.” But going through the airport was less strenuous, which doesn’t lend itself to relaxing environment. It just keeps you on guard. Again for a first timer it might cause caution. Staff make the place a 5 star.
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Stewart
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location and great staff.
Divinagracia
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff. Room was just okay, looked outdated and had an old smell, but clean. Shower/ water heater took awhile to heat up but when it did, showering was great. Buffet breakfast was big with lots of options/ stations and clean and very friendly servers. I realize it’s one of the old hotels in Makati, maybe it’s time for a more modern renovation. Overall, stay was good.
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Rel A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Exceptional staff and friendly
Michael
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Incredible hotel and staff! Great location and phenomenal breakfast!
Robert
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent place to stay. Great staff. Excellent selection of food at all buffets.
Kenneth
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location within Makati business and upscale shopping district. Close to everything. The only downside was the aircondition shut down during my stay. It was so humid and hot.
Melanie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is looking tired and needs maintenance. The A/C didn’t work properly and the room was musky. It was very uncomfortable and humid inside the room because of the moisture in the air, on the carpet, on the beds , and etc . However, the service was excellent.
Jeanette
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our visit to the New World Hotel! It had a good introduction to the place while entering the building, it was clear that this hotel is a well handled hotel. The checkin was easy and the bellman helped us for our luggages. Once entering the hotel room, they gave us an extra bed for my family members, which was really thoughful of them. The hotel room was gorgeously clean, everything was in top-notch condition. The breakfast as well was execllent and exceeded all my expectations. Overall the hotel stay was really nice.
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Johan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is such high class hospitality. From the moment we arrived at the hotel we felt like we were the most important guests they had to take care off that day and every day following. The friendliness and helpful staff is something missing from many establishments these days. I could not find a thing out of place or anything that wasn’t right. It was truly the perfect stay, so good that we didn’t just start our three week holiday there with a three night stay but decided to end it with another three nights at New Works Makati. Highly recommended.
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Stephanie
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff very friendly good location
RENATO
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room are clean but little small chipping paint beds poor quality. Most of the breakfast are cold. Staff overall they are Excellent...exceptional hospitality Lobby/Reception very welcoming but rooms needs attention.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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