Leonardo Hotel Inverness

Nice hotel. Out of city centre but great for what we were doing

Decent hotel, pool and leisure facilities were the main draw for our visit. Easy access into Inverness city centre.

Very comfy room. We had room only so didn’t eat but everything looked clean and well laid out. The reception staff weee really friendly and helpful. The pool and steam room were lovely. Loads of free parking on site and just a 5 min drive to Inverness centre. I’d recommend the hotel

Comfortable night and staff ordered a taxi for show at Eden court. Very good spread of food in morning for breakfast.

Free parking and only 5 minutes drive to national treatment centre.

Staff were great and super helpful. The rooms need upgrades. Windows are water damaged and difficult to open. The toilet handle was loose and hard to use.

I booked this hotel for a nights stay before the half marathon. I was looking forward to having a chilled night in the spa area with hot tub etc followed by ordering food to my room for dinner. I arrived at the hotel to be greeted by a helpful and kind person at the desk but it was evident they were stressed and busy as it appeared they were very short staffed. I then made my way down the pool area which was very small and busy. Much to my dismay the hot tub was broken and off. I then showered and went back to my room to order room service in which I was told they were too busy so I’d have to come down to collect it. I attempted to phone multiple times to order food and there were no answer. This then forced me to go out in the dark in a city I didn’t know to find food from somewhere. The following morning I went down for breakfast. There were no times stated that the breakfast was on so I had to assume it would still be on at 9:30. There was no one at the desk to greet you so I had to just sit myself and get on with it. Overall a disappointing stay and I most likely will not be back sadly.

Didn’t get my VIP, otherwise ok.

Average room in need of a deep clean. Bedding etc were clean but one of the towels we were given as clean laundry was dirty, along with multiple stains on the carpets. On the upside the health club made up for the far below average room.

Convenient location not far from city centre. Room was a great size and bed was fantastically comfy. Phenomenal shower too, super powerful. Spa and swimming pool also were really good.

Reception staff very professional and helpful; swimming pool and gym amazing; comfy and clean rooms; the only thing that let it all down was the bar staff. The girl made a face when we asked for the food menu and her whole manners weren’t professional. This spoiled our dinner really. Breakfast really great as usual.

Great hotel Senior member of staff not helpful asked for copy invoice to be printed like normally do he wasn’t helpful at all

Great staff. Very friendly

Easy parking friendly staff clean good food.

Very efficient and helpful front desk staff

Lovely swimming pool, delicious breakfast and comfy beds!

Lovely staff..great customer service

It is a good property to stay if you have your own vehicle. The buses does not operate on time, which makes it difficult to travel. There is no Uber. You can book a taxi through the hotel receptionist and to go to city centre it costed around £9. City centre is just 8 mins drive from this hotel. The room was good and comfy. Limited breakfast options. The front house staff was not very friendly. The staffs in the dining area was very friendly and welcoming. You could choose this hotel only if you have your own vehicle.

Two rooms in a row were not ready. The beds had been moved but not put back. Manager said food on the House in the evening but did not The pool was excellent. The gym missing gear

Stayed overnight. Hotels fine enough, however, there was a Christmas party on that foot into full WWII m swing with loud base about midnight so couldn’t sleep. Feel the hotel should be more geared towards guests at night than a function. Would’ve been nice to have been warned and put in a room far away from the function