Hotels in Novena

House keeper still cleans my room even after the do not disturb light is on. Very disappointing yo see this. Nothing was stolen is just that I personally don't like things being touched by others! Reason from the housekeeper: too many rooms check out that day, was missed out, and if I got to clean one room I get to earn. But sorry, I paid for the room. This is not a valid reason.

Staff are friendly. Location is great. A good value in general.

The staff is very helpful and caring.

Stayed here for two nights during The Eras Tour Taylor Swift. I did some research about how Singapore hotels especially the 2-3 star hotels have limitations due to its land constraints so I expected how compact the room is gonna be but I didn't expect it to be SO clean, with a huge window so it didn't feel suffocating. The bed actually has a vacant space so we can easily store our luggage there and when we want to pray, we can just put it back in. The toilet is also very clean too, it smells good & relaxing, the water heater works perfectly fine just as the bath complimentary. My room actually has hairdryer, mini fridge too (despite how compact the room is), a make up mirror (yess with the cool make up-made lighting), a clothing hanger and a mini chair. It was such a perfect, clean, spotless, 2 star hotels. I was so happy might return next time. Oh and the staffs are also so very kind! We goofed around and I asked so many places to explore in Singapore and they were happily answered and gave many recommendations! So happy staying here.

The staff is very friendly. There is a connected mall nearby with a variety of foods.

Staffs there are so friendly, they offer us to store our luggage while waiting for the next flight. The room is exactly like the photos, but however the wall and floor likes to get foggy.

The room too small, I book for 2 adult and 1 child but no additional pillow or amenities. They don't clean up the room and never take out trash event we put the sign on the door handle. So everytime we get back to our room, we should call front desk for towel, trash, new amenities and water. The staff are nice, location near bus stop, but no MRT amd no food stalls around it, so we should walk to nearest mall for eat.

Overall good&save to stay for Foreigner.

One room 's air conditioner is not working. The bed is also extremely uncomfortable.

The frontdesk aunty was rude unable to give me solution when I did not bring my daughter bus pass instead she said that they are not allowed to enter till I asked her can I ask someone to snap picture and email then she said yes can! Booked that hotel cause got bigger room and enough for my 4 kids and they did not notified us that the pool was under maintenance! My kids was so sad especially the birthday boy. Our main reason is the pool for kids to swim if we know this happened we rather stay home & not wasting money! Singapore hotel are worst!