What are the guest reviews for Coco Palm Beach Resort & Spa?

Coco Palm Beach Resort & Spa is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Coco Palm Beach Resort & Spa

Name: Coco Palm Beach Resort & Spa
Address: Ong Lang Beach, Phu Quoc, Kien Giang, An Giang, Vietnam, 920000, Ong Lang Beach, Kien Giang, 920000, Vietnam
Rating: 8.7

Hotels

8.7

/10

Very Good

93 reviews

What Guests Say About Their Stay

Phuong N.

10.0

/ 10

Sophisticated, caring about the smallest customer experience. luxurious intimate space. delicious food. Beautiful, gentle beach. We went back a second time and will be again.

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wendy

10.0

/ 10

We had the most fabulous room with an unobstructed sea view from both the balcony and inside the room. The décor of the room is luxurious (in a classic colonial style), and the beds very comfortable. Bathroom huge and with great facilities. Breakfast was varied and good. The beach is just at your doorstep with free sunbeds and shelter from the sun if needed. The gardens behind are beautiful. Staff very friendly. Bar and restaurant prices in the resort itself (which is very small) are relatively expensive for Vietnam, but the road behind is full of fabulous family run restaurants and the fresh fish we found there was brilliant.

James

10.0

/ 10

Beautiful rooms with exceptional wood work, great beach, nice waves for light body surfing, more peaceful than Duong Dong, free bus system from the main road, good selection of Viet and American food choices nearby the hotel. Definitely recommend this location and hotel.

Verified traveler

10.0

/ 10

Nice & relaxing room with lots of warmth and wooden details. Friendly staffs with big smiles as they greet you. Very attentive to the guests’ needs... at breakfast, a waitress asked me for my room number; next day, she knew I was checking out that day, and asked me when they should have the shuttle bus ready for me. Further, they have gone completely out of their way and taken me to the next resort I was staying, as this next 5 star resort wanted me to go 22km back to the airport in order to catch their complimentary shuttle bus, only to come back this same 22km as I was already more than half way through the ride to their location. I wonder... who is really providing a 5 star hospitality & guest service?

In the Area

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Ong Lang Beach, Phu Quoc, Kien Giang, An Giang, Vietnam, 920000

Main Facilities

24-Hour Front Desk

Coco Palm Beach Resort & Spa is located in area / city Cua Duong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Coco Palm Beach Resort & Spa

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What's around Coco Palm Beach Resort & Spa

Ong Lang Beach, Phu Quoc, Kien Giang, An Giang, Vietnam, 920000

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Location

Coco Palm Beach Resort & Spa is located in area / city Cua Duong.

About Coco Palm Beach Resort & Spa

Not only located within easy reach of various places of interests for your adventure, but staying at Coco Palm Beach Resort & Spa will also give you a pleasant stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Coco Palm Beach Resort & Spa.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Coco Palm Beach Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Coco Palm Beach Resort & Spa is the right place to stay.

All facilities in Coco Palm Beach Resort & Spa

Common Space

Lobby

Exterior

Others

Restaurant

Things to Do

Beach umbrella
Garden
Beach towel
Private beach
Beach cabanas
Beach sun loungers

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Food and Drinks

Snack bar

General

Smoking area

Public Facilities

Safety deposit box

Sports and Recreations

Canoeing

Accommodation Policy & General Information in Coco Palm Beach Resort & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 23:30

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk
Check-In / Check-Out Time	From 14:00 - 23:30 - to 12:00
Available rooms at Coco Palm Beach Resort & Spa	14
Another facilities in Coco Palm Beach Resort & Spa	Beach umbrella, Garden, Beach towel, Private beach, Beach cabanas

Frequently asked question in Coco Palm Beach Resort & Spa

What are available facilities at Coco Palm Beach Resort & Spa?

There are top facilites at Coco Palm Beach Resort & Spa such as 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Coco Palm Beach Resort & Spa?

The standard check-in time at Coco Palm Beach Resort & Spa is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00

How many stars does Coco Palm Beach Resort & Spa have?

Coco Palm Beach Resort & Spa is a 3.0-star hotel.

How many rooms does Coco Palm Beach Resort & Spa have?

Coco Palm Beach Resort & Spa has 14 rooms in total.

Is there parking at Coco Palm Beach Resort & Spa?

Yes, Coco Palm Beach Resort & Spa provides a car park. Please contact the property directly for more details.

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More Reviews from Other Guests in Coco Palm Beach Resort & Spa

Overall Ratings & Reviews Coco Palm Beach Resort & Spa

Traveloka (7)

Other sources (86)

8.8

Very Good

From 86 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

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Traveler Reviews Coco Palm Beach Resort & Spa

Number of reviews per page

Top reviews

kevin

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Cleanliness standards poor. Pen and bottle tops lay on roof sloping from balcony for duration of our stay. Had to rinse sand from shower after cleaning. Breakfast very poor. Setting beautiful. Needed rubbish bins on beach for debris coming out of sea.

wendy

Leisure with Friends

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Alice

Leisure Family

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful staff and beautiful room - with an amazing view from our spacious balcony. It’s the start of monsoon and low season so not all the facilities were available as stated on the website (bicycle, full range of breakfast options and the bar closed after sunset). I can imagine that this place is incredible in dry season - the beach is lovely (though storms washed up countless plastic). The staff were so lovely and the garden grounds are stunning. Thank you for everything :)

James

Leisure with Partner

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Verified traveler

with Partner

6.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Beach not well kept, cigarette butts and plastic littered. It’s a shame because the hotel is situated ona stunning beach side. Rooms were dirty with ants but interiors are stunning. Anything except a Balcony room offers little to no privacy. Exceptional staff!

Natascha

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Very nice, small resort. Clean and big rooms, very friendly personnel

Jason

with Partner

8.0

/10

Reviewed 338 week(s) ago

Hotels.com verified review

Beautiful beach and gardens. Our room was right outside a water feature so was a lovely sound to wake up to. The beach is cleaner than Long Beach. The restaurant at Mango Bay next door is fantastic. the room was designed with thought and well executed. Comfy bed and pillows. Lovely fruit bowl on the first day. The wifi didn’t work at all the entire time...

Verified traveler

10.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 342 week(s) ago

Expedia Group verified review

Great place, nice beaches and facilities. Would come back again

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

Great beach, breakfast and ambiance! Rooms are more than fine and a very friendly staff. Will return!

Verified traveler

Leisure with Children

10.0

/10

Reviewed 361 week(s) ago

Expedia Group verified review

Great customers services. Breakfast was delicious, lots of choices. I will come to visit again next year.

Christine

with Partner

10.0

/10

Reviewed 363 week(s) ago

Hotels.com verified review

Place was even more beautiful than presented. Staff spoke excellent English. We met people from several countries who were as pleased as we weee. Highly, Highly Recommend..

Verified traveler

10.0

/10

Reviewed 375 week(s) ago

Hotels.com verified review

For me, everything was perfect. I liked the proximity to the beach which is by far the best one in Phu Quoc. Also, the room was clean and spacious. I would come back again.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 378 week(s) ago

Expedia Group verified review

The position on the safe sandy beach was perfect and the room was good. Breakfast was good though the evening menu was rather limited and would have benefitted from grilled fish and a pizza oven

Amy

8.0

/10

Reviewed 443 week(s) ago

Expedia Group verified review

This used to be our ‘go to’ to get away from it all. It’s still a lovely place and they’ve improved restaurant service and speed 100%. At the time we went, first week of January, it was very crowded on the beach (compared with before) and so many new accommodations along the beach road have opened up that you have to fight for the sun loungers that belong to coco palm. A constant stream of tour boats drop anchor right in front of the beach adding to the noise and number of people as well as blocking the view. We love coco palm, but unfortunately will choose somewhere else next time due to the development of the area. A great place for people who want some life, there are lots of bars, restaurants etc and availability of basic supplies nearby now.

Stephan

8.0

/10

Reviewed 446 week(s) ago

Expedia Group verified review

Simple but beautiful. Perfect for a romantic time if you still enjoy talking and spending time with your partner. Easy check in an out.

Zoran

with Partner

10.0

/10

Reviewed 447 week(s) ago

Hotels.com verified review

Great small resort with beautiful beach and great staff. Definitely would recommend this hotel

Clare

Family

10.0

/10

Reviewed 458 week(s) ago

Hotels.com verified review

Stayed here a few times now and each time an improvement in service is noted. Restaurant/bar staff really try their best & are friendly. Umbrellas left outside the room when raining were appreciated.

Samantha

Family

8.0

/10

Reviewed 461 week(s) ago

Hotels.com verified review

I felt like the hotel was older and more rundown than the price would suggest. The room was small and smelled musty. However, it was clean and the staff were all really great! The beach directly in front of the hotel was lovely, but right next door was a public beach that was full of garbage. Not Coco Palm's fault, but still not nice to look at. Overall, I'd recommend the hotel, but look for a discount or deal!

Verified traveler

6.0

/10

Reviewed 470 week(s) ago

Expedia Group verified review

Mixed feeling about this hotel. Perhaps I was unlucky as I was there just before closing for renovation. Plus: - location on the beach - staff friendliness - cleaning Minus: - no TV - no Swimming Pool (even if is a beach hotel) - Transfer to/from airport (even if announced and agreed... at the end is just a taxi service) - Breakfast (no buffet) - no touristic info

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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