Festa Winter Palace

Hotels
8.0
/10
Very Good
50 reviews

What Guests Say About Their Stay

Pene

10.0
/ 10
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.

Stanimir

10.0
/ 10
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.

Ivan

10.0
/ 10
Amazing hotel! Great location and such a good stuff! Definitely will come back!
In the Area
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Borovets, Obshtina Samokov, Sofia, Bulgaria, 2010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Sitnyakovo Express
Read More
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What's around Festa Winter Palace

Borovets, Obshtina Samokov, Sofia, Bulgaria, 2010
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General


Near Sitnyakovo Express

Location


When you stay at Festa Winter Palace in Samokov, you'll be near ski lifts, within a 5-minute drive of Yanakiev Ski and Snowboard School and Sitnyakovo Express. This family-friendly hotel is 1.8 mi (2.9 km) from Borovets Ski Resort and 2.4 mi (3.8 km) from Tsarska Bistritsa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yanakiev Ski and Snowboard School - 1.4 km / 0.8 mi
Borovets Ski Resort - 1.6 km / 1 mi
Sitnyakovo Express - 1.6 km / 1 mi
Tsarska Bistritsa - 3.2 km / 2 mi
Gondola Lift - 11.2 km / 7 mi
Tsari Mali Grad Fortress - 26.8 km / 16.7 mi
Iskar Reservoir - 27.2 km / 16.9 mi
Seven Rila Lakes - 32.5 km / 20.2 mi
Malyovitsa Ski Resort - 35.1 km / 21.8 mi
Saparevo Banski & SPA - 39 km / 24.2 mi
Church of St Nicholas - 39.1 km / 24.3 mi
Geyser Square - 39.6 km / 24.6 mi
Trajn Fortress - 41.1 km / 25.6 mi
Vitosha Nature Park - 43.3 km / 26.9 mi
Ihtiman City Gallery - 44 km / 27.3 mi

The preferred airport for Festa Winter Palace is Sofia Airport (SOF) - 95.3 km / 59.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a steam room. Additional features at this hotel include concierge services, an arcade/game room, and ski storage.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Rooms


Make yourself at home in one of the 66 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries.

All facilities in Festa Winter Palace

Bar, Cafe and Lounge Festa Winter Palace
Bar, Cafe and Lounge
Swimming Pool Festa Winter Palace
Swimming Pool
Entertainment Facility Festa Winter Palace
Entertainment Facility
Fitness Center Festa Winter Palace
Fitness Center
Functional Hall Festa Winter Palace
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Game room
  • Ski storage
  • Horse riding
  • Billiard
  • Fitness center

Things to Do

  • Garden
  • Spa
  • Steam room
  • Pool sun loungers

Transportation

  • Airport transfer
  • Valet parking
  • Bicycle rental

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club

Food and Drinks

  • Nightclub

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Festa Winter Palace

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Cashless transactions are available, Essential workers only - NO
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 6 per night
  • Valet parking fee: EUR 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Festa Winter Palace
66
Number of floors in Festa Winter Palace
4
Another facilities in Festa Winter Palace
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Festa Winter Palace

What are available facilities at Festa Winter Palace?
There are top facilites at Festa Winter Palace such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Festa Winter Palace?
The standard check-in time at Festa Winter Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Festa Winter Palace?
Festa Winter Palace is a 5.0-star hotel.
How many floors does Festa Winter Palace have?
Festa Winter Palace has 4 floors.
How many rooms are available at Festa Winter Palace?
Festa Winter Palace has 66 rooms in total.
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More Reviews from Other Guests in Festa Winter Palace

8.0
Very Good
From 50 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Festa Winter Palace

Number of reviews per page
20
40
Top reviews
Pene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-with Partner
with Partner
10.0
/10
Reviewed 270 week(s) ago

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-with Partner
with Partner
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
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Tenna Ann
icon-Family
Family
2.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
William
4.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Read More
jon
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Recent improvements Free outside parking available
peter
icon-Family
Family
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
icon-Family
Family
10.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandra
icon-Family
Family
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Read More
Kieran
icon-Family
Family
8.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Bit of a trek to the slopes and ski rental places, but doable
Krasimira
8.0
/10
Reviewed 475 week(s) ago

Expedia Group verified review

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Festa Winter Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 50 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Festa Winter Palace

Number of reviews per page
20
40
Top reviews
Pene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-with Partner
with Partner
10.0
/10
Reviewed 270 week(s) ago

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-with Partner
with Partner
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Read More
Tenna Ann
icon-Family
Family
2.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
William
4.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Read More
jon
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Recent improvements Free outside parking available
peter
icon-Family
Family
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
icon-Family
Family
10.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandra
icon-Family
Family
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Read More
Kieran
icon-Family
Family
8.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Bit of a trek to the slopes and ski rental places, but doable
Krasimira
8.0
/10
Reviewed 475 week(s) ago

Expedia Group verified review

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Number of reviews per page
20
40