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Festa Winter Palace

Hotel
Lagi cari kamar buat kamu...
8,2
/10
Mengesankan
51 ulasan

Kesan Menginap Tamu Lain

Pene

10,0
/ 10
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Lihat terjemahan

Stanimir

10,0
/ 10
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Lihat terjemahan

Ivan

10,0
/ 10
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Lihat terjemahan
Area Akomodasi
Lihat Peta
Borovets, Samokov, Sofia, Bulgaria, 2010

Fasilitas Utama

Selengkapnya
Restoran
Kolam Renang
Resepsionis 24 Jam
Parkir
WiFi
Lift
Menginap di Festa Winter Palace saat anda sedang berada di Municipality Samokov adalah sebuah pilihan cerdas. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Festa Winter Palace

Borovets, Samokov, Sofia, Bulgaria, 2010
Temukan Tempat Lainnya
Lobi Festa Winter Palace
Lobi 2 Festa Winter Palace

Lebih Lanjut tentang Festa Winter Palace

General


Dekat dengan Sitnyakovo Express

Location


Saat Anda menginap di Festa Winter Palace di kota Samokov, Anda akan berada dekat lift ski, hanya 5 menit dengan berkendara dari Sekolah Ski dan Snowboard Yanakiev dan Sitnyakovo Express. Hotel yang cocok untuk keluarga ini berada 1,8 mi (2,9 km) dari Resor Ski Borovets dan 2,4 mi (3,8 km) dari Tsarska Bistritsa.

Attractions


Jarak paling dekat yang ditampilkan hingga 0,1 mil dan kilometer.

Sekolah Ski dan Snowboard Yanakiev - 1,4 km / 0,8 mi
Resor Ski Borovets - 1,6 km / 1 mi
Sitnyakovo Express - 1,6 km / 1 mi
Tsarska Bistritsa - 3,2 km / 2 mi
Gondola Lift - 11,2 km / 7 mi
Benteng Tsari Mali Grad - 26,8 km / 16,7 mi
Reservoir Iskar - 27,2 km / 16,9 mi
Danau Seven Rila - 32,5 km / 20,2 mi
Resor Ski Malyovitsa - 35,1 km / 21,8 mi
Saparevo Banski & SPA - 39 km / 24,2 mi
Gereja St Nicholas - 39,1 km / 24,3 mi
Alun-Alun Geyser - 39,6 km / 24,6 mi
Benteng Trajn - 41,1 km / 25,6 mi
Taman Alam Vitosha - 43,3 km / 26,9 mi
Galeri Kota Ihtiman - 44 km / 27,3 mi

Bandara yang dipilih untuk Festa Winter Palace adalah Sofia (SOF) - 95,3 km / 59,2 mi

Facilities


Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat, perawatan tubuh, dan perawatan wajah. Anda bisa memanfaatkan fasilitas rekreasi seperti klub malam, kolam renang indoor, dan kamar uap. Fasilitas tambahan di hotel ini mencakup layanan concierge, ruang permainan/arcade, dan penyimpanan alat ski.

Business Facilities


Fasilitas unggulan antara lain pusat bisnis 24 jam, laundry/dry cleaning, dan resepsionis 24 jam. Fasilitas pertemuan di hotel ini terdiri dari ruang konferensi dan ruang rapat. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir mandiri (biaya tambahan) tersedia di lokasi.

Dining


Makanlah di salah satu dari 2 restoran hotel, atau tetap tinggal di kamar dan manfaatkan Layanan kamar 24 jam. Makanan ringan juga tersedia di kedai kopi/kafe. Perlu bersantai? Beristirahatlah dengan minuman yang enak di salah satu 2 bar/lounge.

Rooms


Nikmati kenyamanan rumah Anda sendiri di salah satu dari 66 kamar berpenyejuk udara yang dilengkapi dengan minibar. Kamar mempunyai balkon pribadi. Televisi saluran kabel disediakan untuk hiburan Anda. Kamar mandi mempunyai bathtub besar dan perlengkapan mandi gratis.

Semua Fasilitas di Festa Winter Palace

Fasilitas Hiburan Festa Winter Palace
Fasilitas Hiburan
Ruangan Fungsional Festa Winter Palace
Ruangan Fungsional
Ruang untuk Umum Festa Winter Palace
Ruang untuk Umum
Lobi Festa Winter Palace
Lobi
Layanan Hotel Festa Winter Palace
Layanan Hotel

Kegiatan Lainnya

  • Kolam renang indoor
  • Taman
  • Spa
  • Mandi uap
  • Kursi berjemur tepi kolam

Servis Hotel

  • Laundry
  • Surat kabar di lobby
  • Penitipan bagasi
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Olahraga & Rekreasi

  • Ruangan game
  • SKI_STORAGE
  • Tunggang kuda
  • Bilyar
  • Pusat kebugaran

Fasilitas Publik

  • Area bebas asap rokok
  • Brankas
  • Kafe
  • Lift

Umum

  • Banquet
  • Tempat parkir
  • Teras

Fasilitas Bisnis

  • Ruang rapat
  • Ruang sidang
  • Fasilitas bisnis

Transportasi

  • Parkir valet berbiaya
  • Penyewaan sepeda

Fasilitas Terdekat

  • Salon rambut
  • ATM/Bank

Fasilitas Ramah Keluarga

  • Klub anak

Makanan dan Minuman

  • Klub malam

Konektivitas

  • WiFi gratis

Aksesibilitas

  • Lokasi mudah diakses

Kebijakan Akomodasi & Informasi Umum di Festa Winter Palace

Waktu Check-in/Check-out

Check-in:
Dari 14:00
Check-out:
Sebelum 12:00

Petunjuk Umum Check-in

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Tersedia transaksi non-tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan sistem keamanan
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
, Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hewan Peliharaan

Pets Not Allowed
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 14:00 - sampai 12:00
Kamar yang tersedia di Festa Winter Palace
66
Lantai yang tersedia di Festa Winter Palace
4
Fasilitas lainnya di Festa Winter Palace
Kolam renang indoor, Taman, Spa, Mandi uap, Kursi berjemur tepi kolam

Pertanyaan yang sering ditanyakan di Festa Winter Palace

Fasilitas apa saja yang tersedia di Festa Winter Palace?
Festa Winter Palace memiliki fasilitas terbaik seperti: Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Festa Winter Palace?
Waktu untuk check-in di Festa Winter Palace adalah mulai dari pukul Dari 14:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Festa Winter Palace?
Festa Winter Palace memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Festa Winter Palace?
Festa Winter Palace memiliki 4 kamar
Ada berapa kamar yang tersedia di Festa Winter Palace?
Festa Winter Palace memiliki 66 kamar
Lihat Semua

Review dari Tamu Lainnya di Festa Winter Palace

Rating & Review Keseluruhan Festa Winter Palace

Sumber lain (51)
8,2
Mengesankan
Dari 51 review
Kebersihan

8,8

Kenyamanan Kamar

8,6

Lokasi

10,0

Pelayanan dan Fasilitas

8,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Festa Winter Palace

Jumlah review per halaman
20
40
Review teratas
Pene
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 233 minggu lalu

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
4,0
/10
Diulas 282 minggu lalu

Expedia Group verified review

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Read More
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 283 minggu lalu

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 283 minggu lalu

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
10,0
/10
Diulas 286 minggu lalu

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 286 minggu lalu

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 287 minggu lalu

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 303 minggu lalu

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Read More
Tenna Ann
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 359 minggu lalu

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
daniele
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 361 minggu lalu

Hotels.com verified review

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
William
4,0
/10
Diulas 419 minggu lalu

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 421 minggu lalu

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Read More
KOSTAS
icon-Liburan Keluarga
Liburan Keluarga
8,0
/10
Diulas 438 minggu lalu

Hotels.com verified review

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
jon
10,0
/10
Diulas 440 minggu lalu

Expedia Group verified review

Recent improvements Free outside parking available
peter
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 441 minggu lalu

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8,0
/10
Diulas 444 minggu lalu

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 479 minggu lalu

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Bangunan 4 Festa Winter Palace

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

Belum menemukan apa yang kamu cari?

Lihat Akomodasi Lainnya di Municipality Samokov
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Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)

Rating & Review Keseluruhan Festa Winter Palace

Sumber lain (51)
8,2
Mengesankan
Dari 51 review
Kebersihan

8,8

Kenyamanan Kamar

8,6

Lokasi

10,0

Pelayanan dan Fasilitas

8,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Festa Winter Palace

Jumlah review per halaman
20
40
Review teratas
Pene
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 233 minggu lalu

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
4,0
/10
Diulas 282 minggu lalu

Expedia Group verified review

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Read More
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 283 minggu lalu

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 283 minggu lalu

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
10,0
/10
Diulas 286 minggu lalu

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 286 minggu lalu

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 287 minggu lalu

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 303 minggu lalu

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Read More
Tenna Ann
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 359 minggu lalu

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
daniele
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 361 minggu lalu

Hotels.com verified review

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
William
4,0
/10
Diulas 419 minggu lalu

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 421 minggu lalu

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
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KOSTAS
icon-Liburan Keluarga
Liburan Keluarga
8,0
/10
Diulas 438 minggu lalu

Hotels.com verified review

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
jon
10,0
/10
Diulas 440 minggu lalu

Expedia Group verified review

Recent improvements Free outside parking available
peter
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 441 minggu lalu

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8,0
/10
Diulas 444 minggu lalu

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 479 minggu lalu

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
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