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Festa Winter Palace

Hotel
8.2
/10
Sangat Baik
51 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Pene

10.0
/ 10
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Lihat terjemahan

Stanimir

10.0
/ 10
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Lihat terjemahan

Ivan

10.0
/ 10
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Lihat terjemahan
Di Kawasan
Lihat Peta
Borovets, Samokov, Sofia, Bulgaria, 2010

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Festa Winter Palace ialah pilihan yang baik apabila anda melawat Samokov. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Festa Winter Palace

Borovets, Samokov, Sofia, Bulgaria, 2010
Temui Lebih Banyak Tempat
Lobi Festa Winter Palace
Lobi 2 Festa Winter Palace

Ketahui Lebih Lanjut Mengenai Festa Winter Palace

Lokasi


Penginapan di Festa Winter Palace ialah pilihan yang baik apabila anda melawat Samokov.

Tentang Festa Winter Palace

Dari acara perniagaan ke majlis korporat, Festa Winter Palace menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Festa Winter Palace ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Selain terletak berdekatan dengan pelbagai tempat menarik untuk pengembaraan anda, Festa Winter Palace juga akan memberikan anda penginapan yang menyenangkan.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Festa Winter Palace, sebuah penginapan yang menarik untuk percutian keluarga anda.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Festa Winter Palace adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Festa Winter Palace.

Semua kemudahan dari Festa Winter Palace

Bar, Kafe dan Lounge Festa Winter Palace
Bar, Kafe dan Lounge
Kolam Renang Festa Winter Palace
Kolam Renang
Kemudahan Hiburan Festa Winter Palace
Kemudahan Hiburan
Pusat Kecergasan Festa Winter Palace
Pusat Kecergasan
Dewan Majlis Festa Winter Palace
Dewan Majlis

Aktiviti

  • Kolam renang tertutup
  • Taman
  • Spa
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Bilik permainan
  • Penyimpanan ski
  • Menunggang kuda
  • Biliard
  • Kecergasan

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan
  • Kedai kopi
  • Lif

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Parkir valet
  • Sewaan basikal

Umum

  • Bankuet
  • Parkir
  • Teres

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan
  • Pusat perniagaan

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan

Mesra Keluarga

  • Kelab kanak-kanak

Makanan dan Minuman

  • Kelab malam

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Pembolehcapaian mudah

Polisi Penginapan & Maklumat Umum di Festa Winter Palace

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Bilik tersedia di Festa Winter Palace
66
Bilangan tingkat di Festa Winter Palace
4
Fasilitas lain di Festa Winter Palace
Kolam renang tertutup, Taman, Spa, Bilik wap, Kerusi berjemur kolam renang

Soalan lazim tentang Festa Winter Palace

Apa facilities yang tersedia di Festa Winter Palace?
Berikut facilities yang ada di Festa Winter Palace seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Festa Winter Palace?
Masa check-in di Festa Winter Palace bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Festa Winter Palace?
Festa Winter Palace ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Festa Winter Palace?
Festa Winter Palace mempunyai 4 tingkat.
Berapakah jumlah bilik yang terdapat di Festa Winter Palace?
Jumlah keseluruhan bilik di Festa Winter Palace ialah 66.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Festa Winter Palace

Penilaian & Ulasan Keseluruhan Festa Winter Palace

Sumber lain (51)
8.2
Sangat Baik
Daripada 51 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.6

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Festa Winter Palace

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Pene
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 226 minggu yang lalu

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 275 minggu yang lalu

Expedia Group verified review

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 276 minggu yang lalu

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 276 minggu yang lalu

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 279 minggu yang lalu

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 279 minggu yang lalu

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 280 minggu yang lalu

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 296 minggu yang lalu

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 327 minggu yang lalu

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 328 minggu yang lalu

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Read More
Tenna Ann
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
daniele
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 354 minggu yang lalu

Hotels.com verified review

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
William
4.0
/10
Diulas 412 minggu yang lalu

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 415 minggu yang lalu

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Read More
KOSTAS
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 431 minggu yang lalu

Hotels.com verified review

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
jon
10.0
/10
Diulas 434 minggu yang lalu

Expedia Group verified review

Recent improvements Free outside parking available
peter
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 434 minggu yang lalu

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8.0
/10
Diulas 438 minggu yang lalu

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 472 minggu yang lalu

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Festa Winter Palace

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

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Penilaian & Ulasan Keseluruhan Festa Winter Palace

Sumber lain (51)
8.2
Sangat Baik
Daripada 51 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.6

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Festa Winter Palace

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Pene
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Elizabeth
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 226 minggu yang lalu

Hotels.com verified review

The hotel is dated throughout. The staff were
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 275 minggu yang lalu

Expedia Group verified review

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 276 minggu yang lalu

Expedia Group verified review

Our stay was great. I definitely recommend this hotel.
Stanimir
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 276 minggu yang lalu

Hotels.com verified review

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 279 minggu yang lalu

Hotels.com verified review

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 279 minggu yang lalu

Hotels.com verified review

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 280 minggu yang lalu

Expedia Group verified review

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 296 minggu yang lalu

Expedia Group verified review

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 327 minggu yang lalu

Hotels.com verified review

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Read More
John
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 328 minggu yang lalu

Hotels.com verified review

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Read More
Tenna Ann
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Read More
daniele
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 354 minggu yang lalu

Hotels.com verified review

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
William
4.0
/10
Diulas 412 minggu yang lalu

Hotels.com verified review

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 415 minggu yang lalu

Hotels.com verified review

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
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KOSTAS
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Percutian Keluarga
8.0
/10
Diulas 431 minggu yang lalu

Hotels.com verified review

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
jon
10.0
/10
Diulas 434 minggu yang lalu

Expedia Group verified review

Recent improvements Free outside parking available
peter
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Percutian Keluarga
10.0
/10
Diulas 434 minggu yang lalu

Hotels.com verified review

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8.0
/10
Diulas 438 minggu yang lalu

Expedia Group verified review

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
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Percutian Keluarga
10.0
/10
Diulas 472 minggu yang lalu

Hotels.com verified review

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
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