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Festa Winter Palace
Hotels
8.0
/10
Very Good
50 reviews
What Guests Say About Their Stay
Stanimir
10.0
/ 10
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
10.0
/ 10
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
10.0
/ 10
Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
In the Area
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Borovets, Obshtina Samokov, Sofia, Bulgaria, 2010
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Festa Winter Palace
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Festa Winter Palace Address: Map & Location
Borovets, Obshtina Samokov, Sofia, Bulgaria, 2010
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Discover More About Festa Winter Palace
General
Near Sitnyakovo Express
Location
When you stay at Festa Winter Palace in Samokov, you'll be near ski lifts, within a 5-minute drive of Yanakiev Ski and Snowboard School and Sitnyakovo Express. This family-friendly hotel is 1.8 mi (2.9 km) from Borovets Ski Resort and 2.4 mi (3.8 km) from Tsarska Bistritsa.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Yanakiev Ski and Snowboard School - 1.4 km / 0.8 mi
Borovets Ski Resort - 1.6 km / 1 mi
Sitnyakovo Express - 1.6 km / 1 mi
Tsarska Bistritsa - 3.2 km / 2 mi
Gondola Lift - 11.2 km / 7 mi
Tsari Mali Grad Fortress - 26.8 km / 16.7 mi
Iskar Reservoir - 27.2 km / 16.9 mi
Seven Rila Lakes - 32.5 km / 20.2 mi
Malyovitsa Ski Resort - 35.1 km / 21.8 mi
Saparevo Banski & SPA - 39 km / 24.2 mi
Church of St Nicholas - 39.1 km / 24.3 mi
Geyser Square - 39.6 km / 24.6 mi
Trajn Fortress - 41.1 km / 25.6 mi
Vitosha Nature Park - 43.3 km / 26.9 mi
Ihtiman City Gallery - 44 km / 27.3 mi
The preferred airport for Festa Winter Palace is Sofia Airport (SOF) - 95.3 km / 59.2 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a steam room. Additional features at this hotel include concierge services, an arcade/game room, and ski storage.
Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 66 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries.
All facilities in Festa Winter Palace
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Garden
- Spa
- Steam room
- Fitness center
- Sun loungers
Transportation
- Airport transfer
- Storage
- Valet parking
- Bicycle rental
Hotel Services
- Laundry service
- Newspaper in lobby
- 24-hour Receptionist
- Concierge
Sports and Recreations
- Game room
- Ski storage
- Horse riding
- Pool or Snooker
General
- Banquet
- Parking
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting rooms
- Conference rooms
- Business center
Nearby Facilities
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
Food and Drinks
- Nightclub
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Festa Winter Palace
Important Note
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
- Airport shuttle fee: EUR 60 per vehicle (one way)
- Self parking fee: EUR 6 per night
- Valet parking fee: EUR 6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Cashless transactions are available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Festa Winter Palace | 66 |
Number of floors in Festa Winter Palace | 4 |
Another facilities in Festa Winter Palace | Garden, Spa, Steam room, Fitness center, Sun loungers |
Frequently asked question in Festa Winter Palace
What are available facilities at Festa Winter Palace?
There are top facilites at Festa Winter Palace such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Festa Winter Palace?
Check-in time at Festa Winter Palace is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Festa Winter Palace?
Festa Winter Palace is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Festa Winter Palace have?
Festa Winter Palace has 4 floors.
How many rooms are available at Festa Winter Palace?
Festa Winter Palace has 66 rooms in total.
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More Reviews from Other Guests in Festa Winter Palace
Overall Ratings & Reviews Festa Winter Palace
Other sources (50)
8.0
Very Good
From 50 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
10.0
Service and Facilites
8.2
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Traveler Reviews Festa Winter Palace
Number of reviews per page
20
40
Top reviews
Elizabeth
Friends and Family
4.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
The hotel is dated throughout. The staff were
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 268 week(s) ago
Expedia Group verified review
Our stay was great. I definitely recommend this hotel.
Stanimir
10.0
/10
Reviewed 268 week(s) ago
Hotels.com verified review
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Ivan
Friends and Family
10.0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
10.0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
Leisure Family
8.0
/10
Reviewed 272 week(s) ago
Expedia Group verified review
It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
Leisure with Partner
10.0
/10
Reviewed 288 week(s) ago
Expedia Group verified review
Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
Friends and Family
10.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
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John
Friends and Family
8.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
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Tenna Ann
2.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
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William
4.0
/10
Reviewed 404 week(s) ago
Hotels.com verified review
Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Verified traveler
6.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault.
Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
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jon
10.0
/10
Reviewed 425 week(s) ago
Expedia Group verified review
Recent improvements Free outside parking available
peter
10.0
/10
Reviewed 426 week(s) ago
Hotels.com verified review
Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Alan & Debbie
8.0
/10
Reviewed 429 week(s) ago
Expedia Group verified review
Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Aleksandar
10.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandra
10.0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
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Kieran
8.0
/10
Reviewed 472 week(s) ago
Hotels.com verified review
Bit of a trek to the slopes and ski rental places, but doable
Krasimira
8.0
/10
Reviewed 472 week(s) ago
Expedia Group verified review
Good room size; great location; excellent breakfast
No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Lin
10.0
/10
Reviewed 477 week(s) ago
Expedia Group verified review
We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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