Goodwood Hotel

I booked a double room, but it felt more like a single room with just a double bed squeezed in. The room was too small and very different from the photos shown online, which was disappointing. The receptionist was not friendly or welcoming. We were also not able to sleep properly because there was a lot of noise from the floor above — the floor was squeaking loudly whenever people walked, which was very disturbing throughout the night.

Helpful staff. It was nice for a family of three to get in one room. Very close to Russell Square tube and close to Kings Cross.

average room - not as it seemed in the photos. Staff were helpful in the morning but when we returned the reception person was disinterested.

Good enough for a night's stay.

Small room but it was ok. The room was freezing and the heater is not working. Didn’t use the blanket provided in the room smells something and has lots of hairs.

Receptionists I felt he is a bit of racist

Hotel was quiet so could sleep, they give you more than enough coffees and teas which is great but the floor was a bit questionable, it was uneven and i didnt feel it was very secure when walking around the room, owner is a bit offish when you check in but happy when you check out lol. If you just need somewhere to get your head down for a cheap rate then book it but dont expect the world, it really is just a means to an end kind of place, would book again if on the same budget.

Room did not reflect photos and was horrible basement flat, in clean toilet , bed on it side next to wall , no head board , 1 awful pillow , light switch not even on the wall properly, the room was noisy with underground train every 5 mins until 2:30 am, TV had no channels. Out side light came on when any one walked by . Horrible stay even considered going home, not a bathroom more like a portaloo my husband could even fit in , worst HOTEL Ive ever stayed in

Very basic hotel. Could do with a tidy and refurb but okay for a night.

Good value for money and in a great location between Euston station and russel square tube station

Just poor in all ways. See Google review for photos to describe this review. Greeted at reception by a chap in a smelly office with bare feet. Room for had gaps all around it (not fire) bed bases worn, sockets old and yellow, carpet worn, marks all over the wall and for fun a bare bulb for lighting. As initially mentioned just poor! If it was £50 for a stopover I would have managed, not £100s avoid unless in dianneed.

It was okay bed was so hard didnt sleep the first night the person in the room above me was walking around all night and the noise they was making was a joke and i had no tv on the first night and on the 2nd night the guy charged my room so i had tv

Room didn't have hot water running in tap wouldn't turn on. Shower leaking coming out off pipe bed was hard + no lift

After reading reviews y considered cancelling my booking, but I’m honestly glad I didn’t as the hotel was fine. Only had a one night stay but all was good. Room was clean

Good location. Cheap and cheerful hotel. Quite steep stairs but I would stay again for sure. Comfortable bed s

Clean basic room. Handy for St Pancras and Euston stations. Quick check in.

Genuinely the worst armpit room in London. Had to hold my breath before using the airplane type loo as the smell from the pipes was so awful. A night in the police cells would have been nicer (and free)....why are Hotels.com even affiliated with this places?

Basic hotel but kept clean and is in good walking distance from Euston station so easy to get around London. Good option if you're needing somewhere to sleep after a long day out and about.

My stay at Goodwood Hotel was disappointing. Upon arrival, I encountered extremely poor customer service — the front desk staff (who I believe was also the manager) was rude and raised his voice at me when I calmly suggested there was a better way to communicate hotel policies. I was surprised at the hostility, especially when I was simply asking about holding my bags for a couple of hours before check-in. The rooms are very small, and most of them have *shared bathrooms*, which was in the advert but you have to be paying attention. None of the rooms are as advertised - the front desk staff verbatim said the picture posted online is used for all the rooms and the rooms don’t actually look like that. The bathroom facilities were in poor condition — more like small closet-sized stalls, with the toilet and shower in separate, cramped spaces. Not kept clean - Definitely not what you'd expect even from a 2-star hotel. The bed was reasonably comfortable, and check-in/out outside of the first encounter went smoothly. That said, you truly get what you pay for — maybe even less. I was glad it was just a one-night stay!

Shared facilities in terrible state.